Interviewing at Paychex

When you interview at Paychex, we want to see you at your best. Learn about our hiring processes to become well-prepared, and you'll be able to present your skills more effectively and gain a vital competitive edge during your interview.

What to Expect

Job Application – When applying online, you must complete an electronic employment application and provide an e-Signature to verify the information you have provided is true to the best of your knowledge.

Multiple Interviews – Interviewing at Paychex is a thorough process. It is common for our candidates to have multiple interviews with one or more people. Depending on the department, interviews can be conducted in groups or one-on-one.

Behavioral-Based Questions – In addition to asking questions about your work experience and skills listed on your resume, you'll be asked behavioral-based questions. Examples include:

  • Describe a situation when you saw room for improvement in a task you were required to complete. What did you do? Did you present your idea?
  • In your most recent position, give an example of the steps you took to respond to a specific customer complaint. How did the customer react? Was the customer satisfied?

Pre-Employment Tests – Depending on the position you are applying for, Paychex may administer additional testing to evaluate your job skills.

Background Checks, Drug Testing, and Reference Checks – Paychex maintains a safe working environment for all of our employees, and hires people who support this effort. All candidates who are offered a position with Paychex are subject to pre-employment reference checks, drug testing, and background checks.

Realistic Job Preview Program (available for certain positions) – Job preview programs allow applicants to gather more information about the position they are applying for by shadowing people in similar roles. This first-hand observation provides you with an opportunity to ask employees questions to gain a better understanding of whether the job fits the applicant's career path or interest.

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