The Paychex IT organization provides the technology foundation that supports the company and its sales and operations functions. Paychex product offerings are largely based on information – capturing, calculating, reporting, packaging and electronically exchanging information – hence, the IT department designs, develops and tests most of the software needed to support these products. IT also operates two state-of-the-art data centers in the Rochester area, and manages all systems and networks that support the company's processing. In addition, the IT organization monitors and tunes system performance and capacity, manages security, and handles problems and incidents that are received by our service desks. The IT group consists of approximately 700 employees, mostly based in Rochester, NY. Paychex, which was named number 49 on Computerworld's 2007 Best Places to Work in IT, has employment opportunities in the following IT areas:

• Technology Research and Planning researches new and innovative technology that can be applied to solve business problems or to provide new product and market opportunities. This group is also responsible for strategic planning aimed at technology introduction, obsolescence, and capacity to address growth in clients, employees, and new products.
• Information Security manages security incidents, conducts vulnerability assessments, provides security awareness training, and monitors adherence to security policies and standards. Information Security also manages requests for information access.
• Program Office provides project management, requirements definition and data analysis for all enterprise application and technology infrastructure projects. This group also maintains the project portfolio, standard project management processes, and enterprise resource consumption and availability information.
• Development is responsible for the design, development, testing, and maintenance of software applications and databases.
• Operations manages the company's networks, systems, data centers, and telephone systems. It is also responsible for asset and contract management, systems and LAN administration, and business continuity planning.
• Support provides first and second level resolution support, problem management, and incident communication. Support also manages service level requirements, provides root-cause analysis, and manages the release of changes into the production environment.

"IT is where everything starts. We're in the trenches building everything for use in the field. We see things from the beginning. I like Paychex because we attract really great people. I've found a niche and it really works for me."
-- Cathy, Project Manager

"There are always ways to grow, be challenged, and progress at Paychex. They were there when I started 16 years ago and I believe they still are. I started at Paychex two weeks after graduating from RIT. I've been a developer, a development manager, a field support manager, an IT operations manager, and a program manager, receiving a wellrounded IT experience in the process. Working in the IT department at Paychex means you get to participate on projects that directly impact the business. The projects make you feel like you're working for Paychex, not just a technician hidden in the IT department. I've found the opportunities here are endless – there are always options to do other things within IT."
-- Mike, IT Application Manager

"I like the atmosphere. It's fun and relaxed. IT people are just cool people in general, but the group here at Paychex is made up of some of the smartest, brightest people I’ve worked with. It is a real pleasure to work with them. I got to try out my job as a co-op, and I loved what I was doing. When I graduated, Paychex said 'yes' to me. I am very happy here. Now I'm a mentor to a new co-op student!"
-- Dave, Developer

"I enjoy the large variety of projects I'm given. I love coming to work every day because of the challenges and the people I work with. My co-workers are very talented and intelligent individuals, who I learn from every day."
-- Dan, Quality Assurance Analyst

"The IT people are highly energized and committed to getting the job done. We always make sure we're on the cutting edge of payroll technology. Now, we're building a system from the bottom up, which is a challenge, but it has more functionality and can address problems other systems couldn't. It's a rewarding process."
-- Jill, Developer