Improving Financial Wellness for Your Frontline Workers
Financial wellness programs are about connecting your employees to all the resources they need. Join us as we talk with Sabina Bahtia, Chief Customer Officer at PayActiv about the gig workforce, wellness benefits such as on-demand pay, and the need to connect to each of your employees to help their financial well-being and ensure they aren’t just living but thriving financially.
01:00 – Holistic financial wellness
01:58 – The frontline workforce
03:52 – The state of financial wellness for essential workers
06:22 – The reality of financial stress
10:42 – Employers – more than a transactional relationship
11:53 – On-demand pay
13:37 – The importance of connecting to your workforce
18:22 – Gone are the days of seasonal employees
21:25 – Taking care of your employees
Learn more about the benefits of having a financial wellness program.
HR Survey Results: Employees’ Concerns with Unpredictable Work Schedules
When it comes to work schedules, unpredictability has been the norm. Some employees are working more, while still others don’t know which hours or days they’ll be working from one week to the next. Listen in as Jeanne Meister discusses our online survey of 605 full-time and part-time employees working at small to mid-sized businesses (20-500 employees). You’ll hear how unpredictable work schedules are impacting employees, and what today’s leaders can do to address the challenges being faced by different parts of their workforce.
0:50 – Research reveals impacts of work schedules
2:30 – Unpredictability and hourly workers
3:23 – Younger generations most affected
6:25 – Ways to address the problem at its cause
9:27 – Full-time employees are putting in more hours
11:07 – Flexibility in “when” and “where” I work
12:13 – Recommendations for leaders
Read “How Unpredictable Work Schedules Are Affecting Employee Well-being“ to get in-depth specifics and statistics from the survey.
Submit your suggestions for guests or topics to the show at: http://payx.me/pulsetopics.
Build DEI Leadership Through a Culture of Belonging
What kind of leadership training can best help you guide your organization’s diversity, equity, and inclusion (DEI) initiatives to measurable growth? According to two of our Paychex HR leaders, Dr. Thelá Thatch, DEI manager, and Yasmin Hebert, HR Services area manager, authentic, accountable personal commitment to inclusive practices is the key. Hear about the spectrum of diversity across employees, and why HR leaders must be intentional to embrace equity and inclusion in their hiring and management practices. And learn why companies that create a sense of belonging for diverse individuals with unique perspectives and skills can achieve significant ROI that benefits a business.
2:06 - Value of DEI to companies
3:33 - Stacey Gordon's Four A's of DEI: awareness, alignment, action, advocacy
6:11 - Two more A's: accountability and authenticity
7:46 - Leaders must be intentional with inclusion
10:21 - The spectrum of diversity, working towards belonging
12:08 - Authenticity vs. being "performative"
13:34 - Leaders are key
14:17 - DEI initiatives start with listening, presenting the "why" behind a goal
Stop Turnover in Its Tracks with Stay Interviews and Retention Insights
In today’s tight labor market, keeping good employees is critical. That’s why a stay interview — a one-on-one conversation to assess your staffer’s comfort level, challenges, and career goals — can be a proactive tool to prevent turnover. In this episode, Brenton Dalgliesh, a longtime HR consultant with Paychex HR Services, shares how managers can maintain simple, sincere connections and communication with employees. You’ll also learn how HR technology like our Paychex Flex Retention Insights feature can help you assess which workers may be ready for this conversation.
0:17 - Brenton's HR background, value of stay interviews
1:37 - Employee retention is often a communication issue
2:59 - Anonymous surveys present challenges
3:59 - The value of a 1-on-1 personal conversation
5:31 - The need for connective check-ins BEFORE the 1-on-1
6:41 - How HCM technology can help improve employee retention
8:23 - Conveying value and respect to employees
9:53 - Employees expect and need a level of care
11:28 - Need for follow-through and accountability
11:52 - Retention Insights tool included in Paychex Flex for all clients
HR Survey Results: Workers’ Top COVID Variant Concerns
As we mark two years this month since the COVID-19 pandemic impacted the U.S., workplace disruptions and uncertainties around emerging COVID variants continue to affect the employee experience. While the Delta and Omicron variants may have declined, what could be next? Hear research expert Jeanne Meister of Executive Networks discuss findings in the latest survey of 601 workers at small- to mid-size businesses. What are workers’ top concerns about the impact of future variants on their families, companies, and job status? How do perspectives differ between single, working parents of school-age children to Gen Z to other generations? And what insights should most inform an employer’s response?
1:11 - Work disruptions, uncertainties continuing
1:55 - Top concern: bringing Covid home to family
3:57 - Impact on single, working parents with schoolchildren
5:56 - Gen Z combats job loss fears with side gigs, seeking new work
9:14 - Companies need sentiment surveys by generations ...
10:11 - ... and transparent career journey discussions
Review in-depth specifics and statistics from the survey findings with our article "Top Employee Concerns Related to COVID-19 Variants."
Submit your suggestions for guests or topics to the show at: http://payx.me/pulsetopics.
The Growth Factor: Investing in Your Workers for Long-Term Success
How can companies today improve the employee experience? By building a stronger company culture, advise Paychex HR Services HR coaches Rachel Sweeney and Chelsey Evans. Hear how the “human” side of your organization — its company values, care for employee well-being, professional development, and management support — can translate to long-term employee retention. Further, learn how top-down investments that support employee growth, across an individual’s tenure with an organization, can foster a positive work environment where each person feels heard and valued.
1:08 - Company culture factors into retention
3:09 - How's the human side of your company?
6:43 - Training, development valuable across tenure
9:38 - Top-down support of employee growth needed
11:19 - Investments in employee experience pays off long-term.
13:17 - Does company culture include time for training?
15:03 - Need for employer flexibility
Engaging Employees with Bite-Size Motivation
How can companies engage and inform their entire workforce on concepts like character, adaptability, communication, action, vision and more — when staffers may be working across remote, hybrid, or in-person settings? Longtime speaker Steve Gilliland created “Motivation Bites,” a 52-week series of 5-minute videos to help businesses educate everyone from service workers to managers to executives on employee performance essentials needed today. Hear how these new micro-resources can add value to your corporate culture.
0:59 - Shift to "It is what you make of it."
1:58 - Origins of 5-minute "Motivation Bites"
4:56 - Uncovering workplace performance essentials
7:33 - Whole companies getting the same message
9:29 - How culture impacts workplace performance messaging
11:08 – Example: communication in a virtual workplace
13:43 – Weaving Dreams for the impoverished and those with cancer
Need ideas for boosting employee motivation in today’s uncertain times? Find them in our article.
Find more information about the “Weaving Dreams” initiative at the Gilliland Foundation.
HR Survey Results: Workers’ Well-Being Now Takes Priority
As the Great Resignation continues, new findings from a recent Paychex survey identify expectations around employee well-being as a top factor for workers, and further ranking among those most desired in a future job search. Yet there are varying approaches to well-being in the workplace for different generations of employees — whether financial vs. emotional or mental. Hear research expert Jeanne Meister of Executive Networks share further insights on well-being to help businesses improve employee retention and recruiting efforts at this critical time.
0:54 - Framework for survey findings on workplace well-being
2:50 - Financial wellness, overall well-being are top concerns
3:34 - Generations focus on different aspects of well-being
5:51 - Well-being benefits now key part of new job searches
6:57 - Does company culture reflect concern for well-being?
8:24 - Defining and communicating the employee experience
9:24 - Companies can now be reviewed, too
Lessons in Workplace Flexibility From the Great Resignation
Whether it’s called the Great Resignation or the Great Reevaluation, a significant shift in the workforce means that employers can no longer assume a ready supply of workers to fill traditional roles. Hear from two Paychex HR coaches, Jodi Hansen and Lindsay Mastrogiovanni, on why successful recruiting and employee retention in this new normal means employers will need to prioritize flexibility, ask job candidates and workers what they need, and actively listen to create a company culture aligned to changing times.
1:46 - Trends around the Great Resignation
3:43 - Which industries and roles have been hit hardest?
6:32 - What are employers getting right — and wrong?
8:51 - Wake-up call: employees now hold power
10:38 - Successful employers now value flexibility, listening
12:00 - What does the new work culture look like?
15:15 - Engaging employees through shared vision and values
16:55 - Benefits of an HR coach
Could programs that help your employees develop a successful career path foster greater loyalty to your firm? Read more with our article "What is Career Pathing and How Does it Help Businesses?"
As the Great Resignation continues, what factors can strengthen loyalty to your business? Read more with our article "Prioritizing Employee Loyalty Amidst the Great Resignation."
Appreciating Assets: Proving Workforce Value in Your Company
How can HR leaders persuade financial decision-makers to view the company’s workforce as appreciating capital assets, not cost liabilities? According to Jeff Higgins, a former CFO and HR executive who now leads the Human Capital Management Institute, data is the key that brings HR and Finance together. Hear how HR leaders can convert Finance colleagues into allies by translating workforce data on hiring, retention, productivity and more, showing the value of human capital resources using the language of finance.
1:09 - Why is human capital often measured as a liability?
3:54 - How can HR data improve human valuation?
5:29 - Why HR needs to "dollarize" employee metrics
7:27 - Ask the right questions in finance language
10:50 - Align issues to what drives the business
11:56 - What does HR need to track this data?
13:13 - Once data is in, what do you do with it?
16:40 - Case study: how one company saw results
Download a full-length eBook from Paychex on using HR data to drive business success.
Interested in bridging the HR-Finance gap at your company? Replay Jeff's webinar, "Using People Analytics to Bridge the HR-Finance Gap."
For Jeff’s instructional materials and resources on quantifying HR with data analytics, visit: www.hcmi.co/.