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Employee Support Options

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I need help with:

Paychex Flex Login

Contact your customer representative or contact us through chat

FAQs

Paychex Oasis Login

Paychex HR PEO Help

Paychex Flex

(800) 741 - 6277

Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET


Paychex Oasis

(800) 822-8704 

Hours of Operation  
Mon – Fri, 8:00 am - 8:00 pm ET


Paychex Oasis Onboarding

Complete your I-9 and other new hire paperwork

To onboard, please log on to our Electronic Onboarding System.

Retirement Services Help

Online or Web

Access your Paychex Flex account & chat with a live representative 24/7 or review our FAQs to find answers to common questions about making adjustments to your employer-sponsored Paychex 401(k) retirement plan.


Paychex HR PEO

Paychex Flex

Access your Paychex Flex account & chat with a live representative 24/7 or review our FAQs.

Paychex Oasis

844-627-4015
Oasis401k@Slavic401k.com

 

Flexible Spending Account Help

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

PaychexBenefitAccount@paychex.com


Paychex HR PEO

Paychex Flex

877-244-1771

Paychex Oasis

(800) 822-8704

Employee Forms

Direct Deposit Sign Up/Change Form (PDF) / Spanish Version

Enroll in direct deposit or make changes such as removing bank accounts, adjusting the amounts deposited between them and a payroll debit card, and more.

Skylight PayOptions Program (PDF)

Fill out this form to enroll in the Skylight PayOptions Program and to receive a Skylight ONE® Prepaid MasterCard®.

Haven't Received Your W-2?

Learn the next steps to take if you haven’t received your W-2 information for tax filing.

W-2 Support

Learn the next steps to take if you haven’t received your W-2 information for tax filing.

Employee Onboarding Help

Paychex HR PEO

Paychex Oasis

To onboard, please log on to our Electronic Onboarding System.

 

COBRA Help

Paychex HR PEO

Paychex Flex

(877) 244-1771
APC_COBRA@paychex.com

Paychex Oasis

(800) 822-8704, Option 1, 2, then 2
PEO_COBRA@paychex.com

Looking For W-2s?