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Use Our Online Tool to Better Understand Government Funding Programs
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Access vital funding to help your business remain open, continue paying your employees, and recover from unplanned circumstances due to the COVID-19 pandemic.

Paychex has created an easy-to-use online tool that details the specific federal relief programs and refundable credits available through the Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security Act (CARES). The tool includes helpful links to applications and a comparison chart of loan programs (Paycheck Protection Program and the Economic Injury Disaster Loan program) to help you address what would best meet the needs of your current circumstances.

Access the Tool

We recommend discussing these options with your accountant or trusted advisor to determine the best course of action to leverage the incentives available.

Paychex is actively working to help make the PPP loan application process simpler. If you’re a Paychex client, we’re creating a report and ensuring it reflects changes introduced April 2 by the federal government. To utilize the report, your business or your clients’ business must have run payroll with Paychex in 2019.

Client Employee Support Options

*For your security, please do not submit confidential information via email

Looking for your W2?

Employee Support

Paychex Flex Login Help

888-246-7500

Employee: Option 1, Option 2
Administrator: Option 2, Option 2
Mon - Fri, 8:00am - 8:00pm Local Time

Retirement Services Help

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Flexible Spending Account Help

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Employee Forms

Direct Deposit Sign Up/Change Form (PDF)

Enroll in direct deposit or make changes such as removing bank accounts, adjusting the amounts deposited between them and a payroll debit card, and more.

Skylight PayOptions Program (PDF)

Fill out this form to enroll in the Skylight PayOptions Program and to receive a Skylight ONE® Prepaid MasterCard®.

Haven't Received
Your W-2?

Learn the next steps to take if you haven’t received your W-2 information for tax filing.

For additional support options, call 833-299-0168

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2019

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Brandon Hall Group Award 2019

Brandon Hall Group
Excellence in Technology Award
2019