Phone and Email Support Options

Employee Support

*For your security, please do not submit confidential information via email

I need help with:
Paychex Flex Login

888-246-7500

Employee: Option 1, Option 2
Administrator: Option 2, Option 2
Mon - Fri, 8:00am - 8:00pm Local Time

Retirement/401(k) Services

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Flexible Spending Account (Section 125)

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Employee Forms

Direct Deposit Sign Up/Change Form (PDF)

Enroll in direct deposit or make changes such as removing bank accounts, adjusting the amounts deposited between them and a payroll debit card, and more.

Skylight PayOptions Program (PDF)

Fill out this form to enroll in the Skylight PayOptions Program and to receive a Skylight ONE® Prepaid MasterCard®.

Haven't Received Your W-2?

Learn the next steps to take if you haven’t received your W-2 information for tax filing.

Please choose an option

2018 World's Most Ethical Companies

2018 World's Most Ethical Companies

NelsonHall NEAT Leaders 2016

Nelson Hall NEAT Leader
Payroll Services
2018

2017 Gold Excellence in Technology Awards

Brandon Hall Group
2017 Gold Excellence
in Technology Awards

Inc

Paychex Flex named best
HR outsourcing for
small business in 2017

Training Top 125 - 2018

No. 14 on Training Magazine's List of the Top 125 Training Organizations 2018 

Forbes award for the world's most innovative companies 2018

Named one of The World's Most Innovative Companies by Forbes

Paychex Solutions
Solutions by Business Size
Solutions by Role
Insights
Corporate
Login
Contact Us
Sales Support
Privacy Trademarks Legal Sitemap
© 2018 Paychex Inc. All Rights Reserved.

The Skylight ONE Prepaid MasterCard is issued by BofI Federal Bank pursuant to a license by MasterCard International Incorporated. Funds loaded to Skylight ONE Card accounts are held at BofI Federal Bank, Member FDIC. Skylight Financial, Inc., a TSYS® Company, is a registered agent of BofI Federal Bank. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use this card everywhere Debit MasterCard is accepted. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. All other trademarks and service marks are the property of their respective owners. ©2014 Total System Services, Inc.® All rights reserved.