Client Employee Support Options

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Looking for your W2?

Employee Support

Paychex Flex Login Help


Employee: Option 1, Option 2
Administrator: Option 2, Option 2
Mon - Fri, 8:00am - 8:00pm Local Time

Retirement Services Help


Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Flexible Spending Account Help


Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Employee Forms

Direct Deposit Sign Up/Change Form (PDF)

Enroll in direct deposit or make changes such as removing bank accounts, adjusting the amounts deposited between them and a payroll debit card, and more.

Skylight PayOptions Program (PDF)

Fill out this form to enroll in the Skylight PayOptions Program and to receive a Skylight ONE® Prepaid MasterCard®.

Haven't Received
Your W-2?

Learn the next steps to take if you haven’t received your W-2 information for tax filing.

For additional support options, call 833-299-0168

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Nelson Hall NEAT Leader
Payroll Services

Brandon Hall Group
2017 Gold Excellence
in Technology Awards

Best HR Outsourcing Solution for Small Business

No. 12 on Training Magazine's List of the Top 125 Training Organizations 2019 

Named one of The World's Most Innovative Companies by Forbes