Client Employee Support Options
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Looking for your W2?
Support during COVID-19
Employee Support
Paychex Flex Login Help
Retirement Services Help
Online or Web
Log in to www.paychexflex.com and access the Help Center & Chat options by selecting the question mark icon on any page.
877-244-1771
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Flexible Spending Account Help
877-244-1771
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Employee Forms
Direct Deposit Sign Up/Change Form (PDF)
Enroll in direct deposit or make changes such as removing bank accounts, adjusting the amounts deposited between them and a payroll debit card, and more.
Skylight PayOptions Program (PDF)
Fill out this form to enroll in the Skylight PayOptions Program and to receive a Skylight ONE® Prepaid MasterCard®.
Learn the next steps to take if you haven’t received your W-2 information for tax filing.
