Coronavirus Help Center – tools to help you navigate today's challenges and opportunities.

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Client Employee Support Options

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Paychex Flex Login Help

Paychex Flex login instructions

Retirement Services Help

Online or Web

Access your Paychex Flex account & chat with a live representative.

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Flexible Spending Account Help

877-244-1771

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Employee Forms

Direct Deposit Sign Up/Change Form (PDF)

Enroll in direct deposit or make changes such as removing bank accounts, adjusting the amounts deposited between them and a payroll debit card, and more.

Skylight PayOptions Program (PDF)

Fill out this form to enroll in the Skylight PayOptions Program and to receive a Skylight ONE^® Prepaid MasterCard^®.

Haven't Received
Your W-2?

Learn the next steps to take if you haven’t received your W-2 information for tax filing.

Paychex is committed to providing resources to the Spanish-speaking community. To ensure we are providing the most up-to-date and accurate information, some content on this website will be shown in English, and will be provided in Spanish when available.