The world is constantly changing. Demographics, political and economic landscapes, legal and regulatory environments, technology, and social and environmental changes are just some of the macro factors businesses across the globe must navigate—as well as their clients and employees.
Read the full letter from John Gibson
To meet the evolving needs of our small- and mid-size clients in this ever-evolving world, we work hard to anticipate the products, services, and support that will help them succeed—now and in the years to come. This purpose-driven approach is how we set our strategy and is how we focus our efforts to make a difference in the lives of our clients and their stakeholders. In fact, approximately 740,000 businesses trust Paychex to use the greatest standards of care when handling their most delicate human resource issues, and their most sensitive employee and financial data. These businesses and millions of their employees count on us to deliver, and we do.
Just as we have a responsibility to them, we know that in order for them to thrive we need to also focus on making our communities stronger and providing our employees a workplace where they can grow and thrive. In the following pages and in the accompanying information on our corporate website, you’ll learn how we’re working hard to make a difference.
Regardless of how rapidly and dramatically things change, we remain steadfast in our commitment to being the very best version of our Company, helping businesses succeed and positively impacting the world. To us, that means doing business the right way for our clients, our employees, our owners, our community, and our planet.
John B. Gibson
President and Chief Executive Officer
Environmental, Social, and Governance (ESG) Focus Areas
We believe pursuing a robust ESG strategy is critical to the continued success of Paychex.
We hold ourselves to the highest ethical standards: doing business the right way and conducting ourselves with integrity.
Corporate Governance guides us as we strive to deliver long term success and maximize shareholder value.
Privacy & Security
Privacy and security of personal and account information are among our top priorities.
Diversity, Equity, and Inclusion
We believe we must be intentional about Diversity, Equity, Inclusion and Belonging.
Our programs support our employees’ total well-being, professional growth and sense of community.
We are committed to managing our environmental impact as an integral part of our operations.
We contribute to the quality of life in the communities where our employees live and work.
We are committed to providing our employees with a safe and comfortable working environment at our facilities.
Our employees have made Paychex successful for 50 years. Our clients fuel our purpose. Our shareholders believe in our future. Our communities nurture us.
We conduct our business with integrity, knowing our clients trust us with their most sensitive employee information.
We are accountable for our impact on the planet, and in doing our part to ensure environmental stewardship.
We drive innovation in our products and services that respond to our clients’ evolving needs while delivering value to our investors.
We work in partnership with each other to create outstanding products and a positive culture, with our clients to deliver a strong service experience, and with our communities to support the greater good through hands-on = volunteering and philanthropy.
We treat our employees with respect by listening to their feedback, creating a culture of inclusion and diversity, providing opportunities for continued development, and offering world-class benefits that address all the dimensions of well-being.
We provide outstanding service, building trusted relationships through ongoing dialogue with our clients, partners, and fellow employees and providing the foundation for continued success.
Champions in Action
Nearly 10% of our employees—representing every Paychex location around the world—serve as volunteer culture champions, living the Paychex values by example and keeping them top-of-mind for their co-workers.
2023 America’s Climate Leaders
Paychex has been recognized by USA Today on the inaugural America’s Climate Leaders 2023 List for the company’s achievement in reducing its core emissions and carbon footprint.
Annual CDP Reporting
"As the global environmental disclosure system, CDP is dedicated to building the foundations for a thriving and sustainable economy and greatly appreciates the support of Paychex, Inc. in our efforts to continue driving transparency and corporate environmental action.
The situation is urgent, and the global community must act now to ensure that we limit global warming to 1.5C. Disclosure is the first key step in addressing current and future environmental risks through standardized, comparable data. Paychex, Inc. has shown its commitment to transparency around its environmental impacts and strategies for action by disclosing through CDP in 2023. Regular disclosure drives climate action and so we look forward to Paychex, Inc. sharing their environmental data for years to come.“
— Dexter Galvin, CDP Chief Commercial and Partnerships Officer, 2023
Forbes Best Employers Diversity
Paychex ranked #350 on Forbes 2022 list of America's Best Employers for Diversity. To determine the ranking, Forbes partnered with Statista and surveyed 60,000 Americans working for businesses with at least 1,000 employees to pinpoint the companies they identified as most dedicated to diversity, equity, and inclusion.
Previous Corporate Responsibility Reports
At Paychex, putting good to work reflects our approach to corporate responsibility. It’s empowering our Employees through well-being, inclusion, and diversity. It’s giving back and making a positive impact in our Communities. It’s serving as a good steward of the Environment. It’s a commitment to Ethics and doing business the right way for ourselves and our clients. It’s about everything we do to Be Paychex.
- Read the FY22 Highlights Report
- Read the FY21 Highlights Report
- Read the FY20 Highlights Report
- Read the FY19 Highlights Report