HR and Payroll for Retail Success
Spending time on HR costs retail businesses an average of $256,437 every year.1 Get help finding and keeping great people while streamlining the HR busywork so you can focus on what really matters — managing inventory, staying competitive, and acquiring new customers.
Customizable Solutions That Fit Your Store
Keep Your Best People Happy and Healthy
Show your team you care with a comprehensive benefits package that includes medical insurance, retirement plans, and wellness perks that actually make a difference.
Build a Team That Turns Browsers Into Buyers
Great customer experiences start with great employees on your sales floor. Our hiring solutions help you find, onboard, and train the people who turn shoppers into loyal customers. Our AI-assisted recruiting through Paychex Recruiting Copilot, developed in partnership with Findem, and comprehensive training capabilities in Paychex Flex® help you build a team that doesn’t just work — they wow.
Run Your Retail Operations Like Clockwork
Great hires are just the beginning. Manage your full team, including seasonal workers, with tools that handle scheduling, time tracking, and payroll seamlessly for efficient daily operations.
- Staff smarter: Track labor costs and optimize scheduling as you hire
- Handle seasonal surges: Onboard temporary staff and manage hours effortlessly
- Sync everything: Hours flow directly into payroll — no manual entry, no errors
Get New Hires Up to Speed, Instantly
Our digital onboarding tools collect employee info electronically, assign training automatically, and get your new team members sales-floor-ready in record time.
Reduce the Chance of Risk
From wage and hour laws to leave policies and safety regulations, retail compliance is a moving target. Get expert guidance and automated tools that keep you compliant — so you can avoid costly penalties and sleep better at night.
Easy-to-Use Payroll Software
Take the headache out of payroll and experience flexible processing, automated tax filing, and reliable support. Help ensure accurate paychecks for employees – even across multiple locations.
Payment Processing and POS
Enable smooth and secure transactions with the ability to gain insights into customer behavior and sales data with the help of our POS system.
Free Up Resources To Grow Your Business
Nearly three in ten retail leaders spend over 10 hours each week wrestling with HR paperwork1 — time that could be spent expanding locations, improving customer experience, or driving sales. The hidden costs of managing HR in-house are staggering:
- Payroll processing = $47,496
- People management = $34,619
- Measuring and managing employee performance = $28,644
- Tracking employee hours worked = $27,387
- Benefits administration = $18,130
What could you do with those resources redirected toward growth? Let us streamline your HR operations so you can focus on scaling your business.
Build a Team That Stays
Losing an employee costs $13,1411, but what about the regular customer who leaves when their trusted salesperson disappears? High turnover means inconsistent service, longer training periods, and frustrated shoppers. Your team’s stability isn’t just an HR metric — it’s the foundation of the customer experience that sets you apart.
Get help from Paychex with:
- A dedicated HR professional who gets retail
- Competitive pay benchmarking tools to stay market-smart
- A customizable career development learning platform that keeps talent growing
Stay Connected From Anywhere
Securely and safely access your business data from any smart device to never miss a beat. Allow your employees to stay connected with self-service capabilities to view their pay, set up direct deposit, or update health and benefits information at their convenience.
Additional Services for Retail Businesses
Frank’s Auto Repair Steers in the Direction of Success
‘"When I first started, my wife used to do my payroll for me, but it didn't always work out because I'm too busy, she's too busy ... so her brother, who's a CPA, suggested that I should use Paychex. Having Paychex as my payroll service just makes my life a lot easier."
Frank Roberts, Owner
Frank's Auto Repair
HR Outsourcing Gets Prioritized
These trends for retail leaders were identified by our survey.1
10+ Hrs
Spent on HR Admin Weekly
28% of retail leaders are burning this much time.
Most
Helpful Task to Outsource
1. Payroll processing
2. Managing employee performance
3. Maintaining regulatory compliance
Benefits
of Outsourcing
1. Fewer mistakes
2. Increased productivity
3. Better analytics and reporting