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HR and Payroll for Retail Businesses

Spending time on HR tasks costs retail businesses an average of $89,156 annually.1 Get help finding and keeping great people while streamlining HR tasks so you can focus on managing inventory, staying competitive, and acquiring new customers.

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Customizable Solutions for Your Business

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Improve Work/Life Balance

Show your commitment to your staff’s well-being with a comprehensive benefits package that includes medical insurance, 401(k) plans, and more.

a female employee using voluntary benefits insurance for her vision exam

Stand Out From the Rest

Paychex has hiring solutions that help you save time and money throughout the process — from AI-assisted recruiting through Paychex Recruiting Copilot, developed in partnership with Findem, through comprehensive onboarding and training capabilities built into Paychex Flex®.

a retail manager using Paychex Flex to screen and recruit employees

Help Prevent Data Errors

Choose the time tracking option that works for your team and save time on manual entry with hours flowing directly into payroll.

Clocking out of work with a smart watch

Streamline New Hire Paperwork

Simplify the new hire process and improve data accuracy when collecting employee information electronically.

paychex flex hiring and onboarding experience on mobile

Reduce the Chance of Risk

Avoid potential fines or penalties with compliance support that monitors federal, state, and local regulations.

a small business owner uses hazard insurance to protect physical assets in his bike shop

Easy-to-Use Payroll Software

Take the headache out of payroll and experience flexible processing, automated tax filing, and reliable support. Help ensure accurate paychecks for employees – even across multiple locations.

Paychex Flex payroll overview video
Payroll Overview
1:53

Payment Processing and POS

Enable smooth and secure transactions with the ability to gain insights into customer behavior and sales data with the help of our POS system.

a customer using contactless payment option to pay for her purchase at a small business

Get HR Help Where You Need It Most

Fifty-nine percent of retail leaders1 plan to outsource HR administration tasks in the year ahead. The most time-consuming HR tasks for retail businesses, based on the annual average costs, are:

  1. Payroll processing = $13,938
  2. People management = $9,055
  3. Risk management/managing workers’ compensation = $8,388
  4. Managing multiple HR systems = $8,043
  5. Tracking employee hours worked = $7,819

Let us help you to take HR admin off of your plate.

Paychex Flex mobile app for employers and employees
Manage HR, Payroll, Benefits and More
1:56

Attracting and Retaining Retail Talent

Did you know the cost of turnover averages $2,686 per employee in the retail industry?1 Holding on to employees can be challenging due to high turnover and seasonality.

Get help from Paychex with:

a retail manager using the learning management system on his laptop

Stay Connected From Anywhere

Securely and safely access your business data from any smart device to never miss a beat. Allow your employees to stay connected with self-service capabilities to view their pay, set up direct deposit, or update health and benefits information at their convenience.

Paychex Flex on a mobile device

Frank’s Auto Repair Steers in the Direction of Success

For Frank’s Auto Repair, it was all about making business easier. Frank found that the personalized service created a welcoming atmosphere, and the payroll solution was easy to use. With Paychex, he could focus on car maintenance rather than taxes or workers’ compensation payments.

An auto mechanic shop owner discusses his payroll situation.
Frank's Auto Repair

"When I first started, my wife used to do my payroll for me, but it didn't always work out because I'm too busy, she's too busy ... so her brother, who's a CPA, suggested that I should use Paychex. Having Paychex as my payroll service just makes my life a lot easier."

Frank Roberts
Owner
Frank’s Auto Repair

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits

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Paychex Bot

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Hello 👋 How can we help?

Do you use Paychex Flex® or Paychex Oasis?

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Would you like to chat with a sales rep?

For any questions, you can reach support through Paychex Flex.

Thank you for being a Paychex customer. We appreciate you!

For any questions, you can reach client support by calling 1-888-627-4735 or through Paychex Oasis.

You may also contact your service specialist directly.

Thank you for being a Paychex customer. We appreciate you!

We can help you with that, please click the button below to get a quote!

Do you use Paychex Flex® or Paychex Oasis?

If you have a payroll issue, please contact your employer. To get help with your retirement plan, FSA, or employee forms, please click here.

You can access your Paychex Oasis login here or through the Paychex login page. For any questions, you can reach the Employee Service Center at 1-800-822-8704.

To reset your password or unlock your account, please follow the steps here. You can also reach out via our Login Assistant if you need further support.

Can you confirm if you are a Paychex customer or an employee of a business that uses Paychex?

Thank you! Here is where you can get Client Support. Select the topic you need assistance with, and we'll point you to the right resource!

Thank you! Here is where you can get Employee Support. Select the topic you need assistance with, and we'll point you to the right resource!

Can you confirm if you are a Paychex customer or an employee of a business that uses Paychex?

Thank you! Here is where you can get Client Support. Select the topic you need assistance with, and we'll point you to the right resource!

Thank you! Here is where you can get Employee Support. Select the topic you need assistance with, and we'll point you to the right resource!

I can help with that. Please start here for resources and ways to get in touch.

In order to take advantage of our promotions and discounts, please speak with our sales team or call 833-729-8200, and they can help!

Which products are you interested in?

A PEO (Professional Employer Organization) is an all-in-one HR solution that helps make it easier for you to manage employee benefits, HR, payroll, and compliance. Learn more about our PEO services and how they can help your business.

Paychex works with businesses of all sizes. Learn more about our payroll services and how we can help your business here.

Paychex offers flexible Payroll and HR Plans for every business. Learn about our packages here.