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The benefits of using a PEO for HR

Professional Employer Organization (PEO) Services

Help attract and keep employees, offer world-class benefits, simplify payroll, and more.

What Is a Professional Employer Organization?

A PEO is an all-in-one HR solution that helps make it easier for you to manage employee benefits, HR, payroll, and compliance. Working with a PEO offers many benefits to businesses like yours, such as:

  • Simplifying HR tasks to focus on what matters most
  • Offering Fortune 500-level benefits more affordably
  • Access to HR advice and guidance on specific issues
A busy office with employee working together
What Is a PEO

Featured PEO Services

Access All-in-One HR Technology

According to our survey, nearly 70% of business leaders say they spend more than one week each month on HR tasks.2 Save time and money by managing HR, payroll, and benefits administration tasks with tools and insights from a single technology platform.

An employee view of Paychex Flex

Help Pay Employees Accurately and On Time

Process payroll anytime, anywhere, from desktop or mobile, or over the phone with a dedicated payroll specialist. We’ll also help you file federal, state, and local payroll taxes and send payment to the appropriate agencies.

Paychex Flex on a mobile device

Offer World-Class Benefits

Gain a competitive edge with valued employee benefits that rival those of Fortune 500 companies. We offer access to plans that you sponsor and plans that Paychex sponsors, offering customization and opportunities to save time on plan administration.

A family visiting the doctor

Help You Reduce Risk and Maintain Compliance

Create effective action plans to help you comply with business and industry regulations and keep employees safe at work.

Help with compliance information

Focus on Your Core Business

Get proactive HR advice from a dedicated HR professional supported by a team of subject matter experts, so you can better navigate business challenges.

A paychex HR expert working with a client
Paychex Flex shown on a laptop

Value of a PEO

Working with a PEO provides all-in-one HR technology and support to help your business save time and money. The value of a PEO comes from its ability to help you:

  • Hire and keep employees
  • Reduce administrative costs
  • Increase productivity and profitability
two hr professionals discussing peo services

Improve Employee Retention and Save on HR Costs with Paychex

Plumbing Doctor Makes Paychex PEO a Fixture to Add Consistency

Plumbing M.D. was trying to navigate the labor laws in California and experienced some employee issues. The longtime family business turned to Paychex PEO, which provided a dedicated HR Professional who helped the company develop a consistent approach to the process, introduced trainings, and freed up time for the ownership group to focus on growing the business.   

Jessie Farias Tavera, COO o Plumbing M.D., speaks with her HR Business Partner online.
Plumbing M.D.

“With Paychex PEO there is just a huge increase of knowledge (on our part) about best practices for running a business, especially in California where there’s also a lot of compliance and labor laws that seem to change all the time.”

— Jessie Farias Tavera
Plumbing M.D.

Answers to Your Frequently Asked Questions

  • What Types of Organizations Work With a PEO?

    What Types of Organizations Work With a PEO?

    We work with businesses of all sizes and can tailor our services to meet your unique needs. We support many HR-related administrative tasks so you can stay focused on your business and your team. The best PEO companies are a good fit for businesses interested in improving performance and retaining and engaging employees.

  • How Are PEO Services Delivered?

    How Are PEO Services Delivered?

    Each business has its own specific needs, so the Paychex HR PEO team includes professionals who can help with everything from HR administration tasks to payroll, benefits, workers’ compensation, and more.

    • Relationship Manager – Your strategic partner helps optimize Paychex HR PEO to meet your specific business needs.
    • HR Professional – Provides guidance for your strategic HR needs, helps address your business goals and create a supporting strategy. Your HR professional can also consult with you on employee relations and performance management, and will be your contact for the annual benefits enrollment process.
    • Payroll Specialist – Supports payroll-related activities, including payroll processing, garnishments, time and attendance, and production of W-2s.
    • Employee Benefits Specialists – Provide support and ongoing consultation on benefits packages, contribution strategy, and ancillary benefits – over the phone and through email.
  • Do I Need To Use All of a PEO’s Services?

    Do I Need To Use All of a PEO’s Services?

    As part of our client service agreement, a PEO company supports tasks in HR, payroll, benefits, and risk management. Additional services are available on an a la carte basis, and we can help you make selections that meet your specific business needs.

  • How Does the PEO Company Relationship Work?

    How Does the PEO Company Relationship Work?

    The client remains the employer, maintains control of the business, and oversees all business decision-making, including employee supervision and staffing decisions. The PEO helps to support administrative tasks associated with human resources services, payroll, employee benefits administration, and risk management.

  • What Is the Difference Between Employee Leasing and PEO Providers?

    What Is the Difference Between Employee Leasing and PEO Providers?

    While an employee leasing company provides a business with temporary workers who may perform work for a specified time, a PEO helps you handle HR administration tasks for your own workforce that you hire and manage. Throughout the entire PEO relationship, your workforce remains under your control.

  • What Is Co-Employment?

    What Is Co-Employment?

    Generally speaking, you and your PEO will sign a service agreement to establish responsibilities. The PEO can provide access to Fortune 500-level benefits and workers’ compensation coverage. When working with a PEO, you maintain control of your business operations and decision-making, including employee supervision and staffing decisions. The PEO assists with certain HR administrative tasks, administering benefits, processing payroll and payroll tax reporting, providing compliance support, helping you to maintain compliance, and improving workplace safety. This helps to ease the burden of traditional HR responsibilities, so you can focus on running your business.

  • Why Would a Business Use PEO Software?

    Why Would a Business Use PEO Software?

    PEO service providers can help businesses save time and money on HR related tasks, payroll processing, and employee benefits. Paychex can also provide proactive HR advice from an HR professional on a business’s specific HR issues. With its comprehensive services, PEO software makes it easier to complete many common business tasks with technology and support from a single solution.

  • Can My Business Benefit From Working With a PEO?

    Can My Business Benefit From Working With a PEO?

    Working with a professional employer organization can bring value to your business in the areas of human resources administration, employee benefits, payroll processing, and risk management. Our comprehensive PEO focuses on these core administrative areas for you, allowing your business to benefit and become better positioned to:

    • Attract and retain talent — We can help you to offer programs and benefits that help you to recruit and retain the very best employees in today’s marketplace.
    • Focus on your core business — We can provide support for many of your HR and payroll administrative tasks.
    • Deliver world-class benefits — We can help you design a benefits package that will enable you to compete with Fortune 500 companies for the best employees.
    • Reduce risk — We help keep you informed of complex employment laws and offer risk management strategies.
    • Access leading technology — Our best-in-class technology helps make it easy to manage human resources, payroll, and benefits.
  • How Does a PEO Control Costs?

    How Does a PEO Control Costs?

    A PEO has the buying power to help businesses offer benefits more affordably by combining the employees of multiple businesses into a single group. It can also help improve cash flow by offering the ability to calculate workers’ compensation premiums based on actual wages, not estimates. Their technology also helps businesses improve the cost-efficiency of their HR processes.

  • How Much Does a PEO Cost?

    How Much Does a PEO Cost?

    The cost of a PEO may depend on many factors, such as employee benefits offered, insurance, workers’ compensation, state unemployment insurance (SUI), number of employees, and administration fees.
    That is why it’s important to request pricing and discuss needs and options on a business-by-business basis. When a proper cost estimate is calculated, it is then easier to determine the potential cost savings a PEO could provide and how it may justify the PEO cost by paying for itself over time.

  • What Is the Return-on-Investment (ROI) of a PEO?

    What Is the Return-on-Investment (ROI) of a PEO?

    Businesses may receive a significant ROI from working with a PEO by saving over time on HR, payroll, and benefits management costs. Research from the National Association of Professional Employer Organizations (NAPEO) has found that using a PEO reduces employee turnover by 20%; saves 27% on HR-related costs — up to $1,775 per employee, per year; and significantly reduces the cost of health benefits compared to businesses that do not use a PEO.1

Additional PEO Resources for Your Business

Recognized by Industry Experts for Our Innovation, Ethics, and Performance

2023 HR Tech Award Logo Badge
2023 HR Tech Awards

Paychex has again earned industry recognition for the company’s cloud-based SaaS solution, Paychex Flex®. For the fourth consecutive year, Paychex earned an HR Tech Award for Best Small and Medium Business (SMB)-focused Solution in the Core HR/Workforce category.

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Excellence in Technology Award

The Brandon Hall Group awarded Paychex a gold and bronze medal for Excellence in Technology in 2022. This is the tenth consecutive year that the research and analyst firm has recognized Paychex technology solutions.

NelsonHall NEAT Leader 2023 - Next Generation HCM Technology
2023 NelsonHall NEAT Leader

Paychex has been named a “Leader” in its 2023 NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Next Generation HCM Technology. The NEAT allows buyers to assess the capabilities of HCM vendors across a range of criteria and business situations to identify the best-performing vendors.

IDC SaaS CSAT logo
Customer Service Satisfaction

​​​​​Paychex has been awarded the IDC 2022 SaaS Customer Service Satisfaction Award for Core HR. Paychex Flex received the highest customer satisfaction score based on more than 30 key metrics based on IDC’s SaaSPath Survey.

2023 Accounting Today Top New Products Logo
2023 Accounting Today Top New Products

For the second consecutive year, Paychex has been recognized as a Top New Product honoree within the Human Capital Management Tools category by Accounting Today. Paychex Retention Insights received the honor for 2023.

2023 World's Most Ethical Companies
World's Most Ethical Companies

Paychex was honored by the Ethisphere Institute as one of the World’s Most Ethical Companies for 2023. Being an 15-year honoree underscores Paychex’s commitment to ethical business standards and practices, ensuring long-term value to key stakeholders including customers, investors, and employees.

FORTUNE Most Innovative Companies Logo 2023
2023 World’s Most Innovative Companies

Paychex has been recognized on FORTUNE® magazine’s inaugural list of America’s Most Innovative Companies. The recognition as a 2023 innovator was awarded to Paychex for the company’s commitment to industry-leading HR solutions while fostering a culture of innovation.

FORTUNE World's Most Admired Companies 2023
World's Most Admired Companies

Paychex was named to FORTUNE magazine’s 2023 list of the World’s Most Admired Companies, an honor that recognizes companies for their corporate reputation and outstanding financial performance.

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