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HR Solutions and Services

As businesses continue to address the impact of the COVID-19 pandemic on their business, demands on HR professionals and business owners continue to grow. More than one-third of businesses have reevaluated their existing HR solution as a result of the pandemic*. Now is the time to leverage our comprehensive HR technology, put insights into action, and get back to business with the help of Paychex.

What You Get with Paychex HR Services

Develop effective strategies and more confidently tackle your current and future HR challenges with the help of our comprehensive human resource solutions:

  • Flexible next-generation mobile technology designed to simplify tasks for HR teams, administrators, and employees
  • Dedicated, proactive HR professionals who average 8 years of tenure
  • Help planning, managing, and complying with all aspects of HR
  • Reliable advice and guidance to help you make decisions throughout the employee experience

How it Works

  • Use data-driven insights

    Use data-driven insights

    Make informed business decisions, uncover trends, compare data against industry benchmarks, and build business cases.

  • Put more control in your employees’ fingertips

    Put more control in your employees’ fingertips

    Allow your employees to update personal information, set up direct deposit, perform employee/manager check-ins, complete self-evaluations or peer reviews, access tax and payroll documents, and use e-signature on important documents.

  • Connect with employees in real time

    Connect with employees in real time

    Paychex Flex allows for critical communications to happen in real time. Employees can ask questions, submit requests, report incidents and more, all from any device.

  • Maintain workplace safety and compliance

    Maintain workplace safety and compliance

    Prepare documentation for OSHA-reportable events and track workplace injuries or illnesses. You can also collect workforce data necessary for EEO-1 reporting requirements.

  • Unlock productivity

    Unlock productivity

    Automate critical document management activities all in one place. Communicate to or request key information from employees in just a few clicks, track important dates to help ensure documents on file are current, organize documents in customizable categories, and secure e-signatures.

Customers Value Their Paychex HR Professional

Unlike other services that offer general best-practices and templates, Paychex HR professionals apply their extensive knowledge, research, and experience to create a specific action plan for your business.

Paychex HR Professional client satisfaction score

Recognized by industry experts for our innovation, ethics, and performance

2021 World's Most Ethical Companies Logo
World's Most Ethical Companies

Paychex was honored by the Ethisphere Institute as one of the World’s Most Ethical Companies for 2021. Being an 13-year honoree underscores Paychex’s commitment to ethical business standards and practices, ensuring long-term value to key stakeholders including customers, investors, and employees.

HR Executive Top Product logo
Top HR Product

Paychex earned recognition as a “Top HR Product of the Year” by HR Executive magazine and the HR Technology Conference & Exposition for the remote workforce enablement solutions included in its cloud-based SaaS platform, Paychex Flex®.

INC Best HR Outsourcing logo
Best HR Outsourcing

Paychex Flex was named to Inc.'s Best HR Outsourcing for Small- and Medium-Sized Businesses list in 2021, receiving recognition as the Best HR Outsourcing company for Small Businesses Overall.

Award HR Tech Best Solution
Best SMB-focused Solution

Paychex Flex received an HR Tech Award for Best Small and Medium Business (SMB)-focused Solution in the Core HR/Workforce category. The HR Tech Awards program, powered by Lighthouse Research & Advisory, is designed to give buyers a shortlist of vetted, capable providers specific to their needs.

Award Brandon Hall Gold
Excellence in Technology Award

Paychex was awarded a silver medal for Excellence in Technology by the Brandon Hall Group. 2020 marks the fourth consecutive year that Paychex Flex has been honored for “best advance in HR or workforce management technology for small and medium-sized businesses.”

Forbes innovative award logo
Forbes Most Innovative Company

Paychex was named to Forbes magazine’s 2018 list of the World’s Most Innovative Companies, coming in at No. 76. The 100 companies included on the list are ranked by Innovation Premium.

Paychex was named one of FORTUNE World's Most Admired Companies
World's Most Admired Companies

Paychex was named to FORTUNE magazine’s 2021 list of the World’s Most Admired Companies, an honor that recognizes companies for their corporate reputation and outstanding financial performance.

Paychex was named a 2021 Stevie® Award silver winner for the Most Valuable COVID-19 Response by a Business Development Team.
Winner for Sales & Customer Service

For the fifth consecutive year, Paychex has won a Stevie Award for Excellence in Sales & Customer Service. This year, a panel of judges selected Paychex the company’s rapid response to the COVID-19 pandemic as a 2021 silver winner for the Most Valuable COVID-19 Response by a Business Development Team.

Simplifying HR Complexities with Personalized Support

Paychex made HR tasks and responsibilities simple for Coronado Brewing Company, with training support from a dedicated HR professional and solutions that have provided real cost savings.

Coronado Brewing Company Testimonial
Coronado Brewing Company

Our Paychex HR professional, it’s almost as if she’s a part of our operation. She knows a lot of the employees on a first name basis. She’s part of the family.

Cathy Gill
Controller and HR Director
Coronado Brewing Company

Manage New and Existing Compliance Requirements

Business compliance is tough — COVID-19 has made it even tougher, with rapid regulatory updates at the federal, state, and local levels. Having trouble keeping up with it all? We have more than 200 compliance professionals monitoring changes that impact our customers.

Business owner getting compliance help

Get Full-service HR Outsourcing

Free up resources and expand your benefits offering with Paychex PEO. Our complete HR outsourcing solution helps you to manage day-to-day business while gaining access to employee benefits and dedicated HR expertise your business might not otherwise be able to afford.

Business person using Paychex Flex

HR Services FAQ

  • What are the different types of HR?

    What are the different types of HR?

    Human resources can include both day-to-day tasks and larger strategic initiatives for a business. These may include but aren’t limited to managing employee recruitment and hiring, ensuring compliance with federal, state, and local laws and regulations, handling payroll, assessing and affecting employee engagement levels, and enforcing workplace policies

  • How can HR help employees?

    How can HR help employees?

    Human resources can have an active role in every step of the employee life cycle. HR teams often play a critical and active role in the following to help employees:

    • Hiring, recruiting, and onboarding: seeking quality job candidates and filling open positions, applicant tracking, conducting job interviews and background checks, welcoming new hires, and new-hire reporting
    • Employee compensation: processing payroll, salary negotiations
    • selecting and administering group health insurance options, retirement plans, and other voluntary benefits (dental, vision, FSA, EAP, etc.)
    • Training and development: job pathing, providing learning management resources, and performance management
    • Workplace policies: communicating and enforcing rules around anti-harassment and non-discrimination, employee leave and time off benefits, and employee conduct, among many others. These are often documented in an employee handbook, which HR usually develops, maintains, and updates as needed.
    • Employee recognition programs: recognizing milestones achieved by employees (such as work anniversaries) and work teams
    • Employee separation and termination: requirements around COBRA benefits, transition plans, maintaining records as required by state, local, and federal law.
    • Company culture: cultivating and reinforcing company culture, workplace morale, employee engagement, and staff motivation.
  • What are HR outsourcing services?

    What are HR outsourcing services?

    With human resources teams having more responsibilities than ever, HR professionals may feel stretched thin or overwhelmed by their workloads as they look to keep up with regulations, manage training and development, attract talent, and administer benefits. By outsourcing some or all of your HR responsibilities, you can face these and other challenges head-on, and recoup time to focus on more pressing aspects of the business. Human resources outsourcing services can help HR teams achieve their goals with solutions such as automated benefits administration, custom HR support, compliance support services, and learning management. An online, mobile-friendly HR platform can help you eliminate inefficiencies and inaccuracies that you may experience when updating and managing data that resides in multiple places.

  • What does HR technology do?

    What does HR technology do?

    Having effective HR solutions software is the foundation to any sound HR strategy. An integrated HR technology solution enables a single employee record across multiple areas of the business and allows employers to customize how they use the system based on their specific needs. This includes choosing the modules that make sense for them, such as recruiting applications, benefits administration, and time and attendance. This customization lets companies invest in their priorities, helping make their most important processes more efficient. This model helps control costs and makes it possible to scale technology when business needs change, requiring a different amount of HR technology support.

Join Our 680,000 Customers and Get Help Managing HR, Payroll, and Benefits

*Insurance sold and serviced by Paychex Insurance Agency, Inc., 150 Sawgrass Drive, Rochester, NY 14620. CA License 0C28207.