HR Solutions and Services
As businesses continue to address the impact of the COVID-19 pandemic on their business, demands on HR professionals and business owners continue to grow. More than one-third of businesses have reevaluated their existing HR solution as a result of the pandemic*. Now is the time to leverage our comprehensive HR technology, put insights into action, and get back to business with the help of Paychex.
What You Get with Paychex HR Services
Develop effective strategies and more confidently tackle your current and future HR challenges with the help of our comprehensive human resource solutions:
- Flexible next-generation mobile technology designed to simplify tasks for HR teams, administrators, and employees
- Dedicated, proactive HR professionals who average 8 years of tenure
- Help planning, managing, and complying with all aspects of HR
- Reliable advice and guidance to help you make decisions throughout the employee experience
How it Works
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Use data-driven insights
Use data-driven insights
Make informed business decisions, uncover trends, compare data against industry benchmarks, and build business cases.
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Put more control in your employees’ fingertips
Put more control in your employees’ fingertips
Allow your employees to update personal information, set up direct deposit, perform employee/manager check-ins, complete self-evaluations or peer reviews, access tax and payroll documents, and use e-signature on important documents.
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Connect with employees in real time
Connect with employees in real time
Paychex Flex allows for critical communications to happen in real time. Employees can ask questions, submit requests, report incidents and more, all from any device.
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Maintain workplace safety and compliance
Maintain workplace safety and compliance
Prepare documentation for OSHA-reportable events and track workplace injuries or illnesses. You can also collect workforce data necessary for EEO-1 reporting requirements.
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Unlock productivity
Unlock productivity
Automate critical document management activities all in one place. Communicate to or request key information from employees in just a few clicks, track important dates to help ensure documents on file are current, organize documents in customizable categories, and secure e-signatures.
How Paychex Can Help with Your HR Needs
Rely on a Dedicated HR Partner
Go beyond templates and call centers and get real advice. Your dedicated HR professional acts as an extension of your team, understands legislative and regulatory guidelines that impact your industry, and helps to guide you through your HR challenges at every step:
- Assesses your actual HR needs
- Develops a unique service action plan and steps for implementation and documentation
- Proactively contacts you with critical information
- Responds to your questions in a timely manner
- Monitors changing laws and regulations to keep you up to date
- Leverages our leading HR technology to help you turn insights into actions
- Provides guidance with pressing and timely HR issues (implementing remote work arrangements, developing leave of absence policies, performance management, etc.)
Find and Hire the Right Talent
Our integrated hiring services and technology can help you recruit the best fit and hard-to-find candidates, uncover important information about potential employees, and help you consistently welcome new hires. Your HR professional will support you with job description development, interviewing best practices, and more.
Improve Retention by Developing Employees
Training and development are keys to motivating, engaging, and retaining employees. Along with instructor-led training from your dedicated HR professional, our learning management system gives you access to a catalog of online courses with the ability to incorporate existing training and your own custom courses, videos, quizzes, and reminders.
Access Analytics, HR Self-service, and Training from Anywhere
Turn insights into action with the tools and reports in Paychex Flex®, our all-in-one HR platform, that track key metrics like hiring, demographics, labor costs, and turnover all in one place. Our app also includes employee self-service and e-learning capabilities to help train and engage your employees.
Benefits Employees Want, All in One Place
Attract and keep the best talent with a Fortune-500-caliber benefits package, including retirement plans, group health insurance, and employee assistance programs. Our team will help you build the package that fits your business. You and your employees can then manage those benefits with ease (open enrollment, personal plan information changes, etc.) through our integrated online benefits administration system.
Stay Ahead of Complex Regulations
Our large team of in-house, U.S.-based compliance professionals proactively monitors employment laws and regulations to help you stay aware of changes that could affect your business.
Customize Your HR Technology
With our mobile Paychex Flex technology, you and your employees can customize screens and online access for different types of users, and administer self, peer, and manager self-service options, workflows and approvals for timesheets, overtime requests, etc.
Show Employees They’re Valued
Employees may feel more valued when they understand how much the company invests in them. Our total compensation summary helps you show the monetary value of each employer-paid benefit. And our HR calendar software reminds you of important dates like birthdays and work anniversaries.
Create a Safe and OSHA-compliant Workplace
A dedicated safety expert can assess your risk exposure and provide recommendations to help you meet local, state, and federal requirements.
Customers Value Their Paychex HR Professional
Unlike other services that offer general best-practices and templates, Paychex HR professionals apply their extensive knowledge, research, and experience to create a specific action plan for your business.
Recognized by industry experts for our innovation, ethics, and performance
Get More for Your Business with Additional Paychex Services
HR Compliance Services
In addition to the compliance expertise included with Paychex HR Services, such as OSHA and safety programs, our compliance experts are available to help you comply with workers compensation, COBRA, SUI and more by proactively monitoring local, state and federal laws and regulations.
Having A Go-To Source Helps with Compliance
With the ever-changing regulatory environment in California creating too many avenues for noncompliance and potential fines, Dan Banaitis of Building Bridges was pleased at how much time he saved and how much his concern level dropped by dealing with his dedicated Paychex HR Professional.
I had one specific source to go to and they answered all my questions and led me in the right direction.”
Simplifying HR Complexities with Personalized Support
Paychex made HR tasks and responsibilities simple for Coronado Brewing Company, with training support from a dedicated HR professional and solutions that have provided real cost savings.
Our Paychex HR professional, it’s almost as if she’s a part of our operation. She knows a lot of the employees on a first name basis. She’s part of the family.
Manage New and Existing Compliance Requirements
Business compliance is tough — COVID-19 has made it even tougher, with rapid regulatory updates at the federal, state, and local levels. Having trouble keeping up with it all? We have more than 200 compliance professionals monitoring changes that impact our customers.
Get Full-service HR Outsourcing
Free up resources and expand your benefits offering with Paychex PEO. Our complete HR outsourcing solution helps you to manage day-to-day business while gaining access to employee benefits and dedicated HR expertise your business might not otherwise be able to afford.
HR Services FAQ
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What are the different types of HR?
What are the different types of HR?
Human resources can include both day-to-day tasks and larger strategic initiatives for a business. These may include but aren’t limited to managing employee recruitment and hiring, ensuring compliance with federal, state, and local laws and regulations, handling payroll, assessing and affecting employee engagement levels, and enforcing workplace policies
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How can HR help employees?
How can HR help employees?
Human resources can have an active role in every step of the employee life cycle. HR teams often play a critical and active role in the following to help employees:
- Hiring, recruiting, and onboarding: seeking quality job candidates and filling open positions, applicant tracking, conducting job interviews and background checks, welcoming new hires, and new-hire reporting
- Employee compensation: processing payroll, salary negotiations
- selecting and administering group health insurance options, retirement plans, and other voluntary benefits (dental, vision, FSA, EAP, etc.)
- Training and development: job pathing, providing learning management resources, and performance management
- Workplace policies: communicating and enforcing rules around anti-harassment and non-discrimination, employee leave and time off benefits, and employee conduct, among many others. These are often documented in an employee handbook, which HR usually develops, maintains, and updates as needed.
- Employee recognition programs: recognizing milestones achieved by employees (such as work anniversaries) and work teams
- Employee separation and termination: requirements around COBRA benefits, transition plans, maintaining records as required by state, local, and federal law.
- Company culture: cultivating and reinforcing company culture, workplace morale, employee engagement, and staff motivation.
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What are HR outsourcing services?
What are HR outsourcing services?
With human resources teams having more responsibilities than ever, HR professionals may feel stretched thin or overwhelmed by their workloads as they look to keep up with regulations, manage training and development, attract talent, and administer benefits. By outsourcing some or all of your HR responsibilities, you can face these and other challenges head-on, and recoup time to focus on more pressing aspects of the business. Human resources outsourcing services can help HR teams achieve their goals with solutions such as automated benefits administration, custom HR support, compliance support services, and learning management. An online, mobile-friendly HR platform can help you eliminate inefficiencies and inaccuracies that you may experience when updating and managing data that resides in multiple places.
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What does HR technology do?
What does HR technology do?
Having effective HR solutions software is the foundation to any sound HR strategy. An integrated HR technology solution enables a single employee record across multiple areas of the business and allows employers to customize how they use the system based on their specific needs. This includes choosing the modules that make sense for them, such as recruiting applications, benefits administration, and time and attendance. This customization lets companies invest in their priorities, helping make their most important processes more efficient. This model helps control costs and makes it possible to scale technology when business needs change, requiring a different amount of HR technology support.
