Coronavirus Help Center
Coronavirus Help Center – tools to help you navigate today's challenges and opportunities.

Paychex support for our current clients

COVID-19 Support for Paychex Customers
Client Admin Support

Find contact information for help with Paychex Flex payroll, time and attendance, health and benefits, and more.

Client Employee Support

Get login help, how to find your W-2 and a listing of support contacts for your retirement accounts and FSA questions.

Paychex Flex login help

Get help setting up your login as well as help troubleshooting login problems.

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Find a Paychex location

We have 100+ office locations across the U.S. Find one near you.

Looking for help?

Log in to Paychex Flex®, then click the question mark icon at the bottom right.

To reach Paychex customer service, call 833-299-0168

Are you an employee of a Paychex customer?

In order to keep your information safe, Paychex support staff may not be authorized to speak with our clients’ employees, depending on the situation. For this reason, we ask that you please contact your employer or on-site administrator before contacting Paychex.

Paychex is committed to providing resources to the Spanish-speaking community. To ensure we are providing the most up-to-date and accurate information, some content on this website will be shown in English, and will be provided in Spanish when available.