Paychex support for our current clients
Connect with a U.S. based service specialist for help with your Paychex HR, payroll, and employee benefits solutions — when and how you want it.
Support for Administrators and Employees
Client Admin Support
Find contact information for help with Paychex Flex payroll, time and attendance, health and benefits, and more.
Client Employee Support
Get login help, how to find your W-2 and a listing of support contacts for your retirement accounts and FSA questions.
Paychex Flex Login Help
Get help setting up your login as well as help troubleshooting login problems.
COVID-19 Support for Paychex Customers
Looking for help?
Log in to Paychex Flex®, then click the question mark icon at the bottom right.
Are you an employee of a Paychex customer?
In order to keep your information safe, Paychex support staff may not be authorized to speak with our clients’ employees, depending on the situation. For this reason, we ask that you please contact your employer or on-site administrator before contacting Paychex.