Client Admin Support Options
*For your security, please do not submit confidential information via email
I need help with:
Paychex Flex Login
Contact your customer representative or call 833-299-0168
Payroll Help
Contact a Local Branch
Payroll support available 24/7, 365 days per year.
Time & Attendance Help
Time and Labor Online
866-933-3185 - Option 4
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Stratustime/Flex Time
866-933-3185 - Option 3
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Essentials
844-423-4013
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
PST1000/Time in a Box/TrueShift
877-234-1851
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Paychex Insurance Agency Help
COBRA / Health and Benefits
800-472-0072
Hours of Operation
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Property & Casualty
877-266-6850
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Property & Casualty
Email Us
Health and Benefits Help
Paychex HR Essentials Help
Retirement Help
Online or Web
Access your Paychex Flex account & chat with a live representative.
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
