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Client Admin Support Options

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I need help with:

Paychex Flex Login

Contact your customer representative or contact us through chat

Paychex Flex Login instructions

Paychex Oasis Login

Payroll Help

Contact a Local Branch

Payroll support available 24/7, 365 days per year.


Paychex HR Essentials

877-405-5877


Paychex HR PEO

Paychex Oasis

888-627-4735

Paychex Flex

(800) 472-0072

Time & Attendance Help

Time and Labor Online

866-933-3185 - Option 4

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET


Stratustime/Flex Time

866-933-3185 - Option 3

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET


Essentials

844-423-4013

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET


PST1000/Time in a Box/TrueShift

877-234-1851

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET


Paychex HR PEO

Paychex Oasis (Time and Attendance Solutions)

888-627-4735

Paychex HR PEO Help

Paychex Flex

(800) 472- 0072 

Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET


Paychex Oasis

(888) 627 - 4735

Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET

Paychex HR Essentials Help

877-405-5877

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

Paychex Insurance Agency Help

COBRA / Health and Benefits

800-472-0072

Hours of Operation

Mon - Thur, 8:00 am - 8:00 pm ET

Friday, 8:00 am - 6:00 pm ET


Property & Casualty

877-266-6850

Mon - Thur, 8:00 am - 8:00 pm ET

Friday, 8:00 am - 6:00 pm ET


Property & Casualty

Piapc_CustomerService@Paychex.com

Certificate of Insurance Form

Health and Benefits Help

800-741-6277

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET


Paychex HR PEO

Paychex Flex

800-741-6277, Option 4
PEO_benefitsteam@paychex.com

Paychex Oasis

Contact your Benefits Specialist directly for support.

Retirement Help

Online or Web

Access your Paychex Flex account & chat with a live representative.

401kClientService@Paychex.com

800-472-0072

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET


Paychex HR PEO

Paychex Oasis

844-627-4015
Oasis401k@Slavic401k.com

Paychex Flex

(855) 776-7929, Option 2
PEO401kPBA@paychex.com
 

COBRA Help

800-472-0072

Hours of Operation

Mon - Thur, 8:00 am - 8:00 pm ET

Friday, 8:00 am - 6:00 pm ET


Paychex HR PEO

Paychex Oasis

(888) 627-4735, Option 3, 2, then 1
PEO_COBRA@paychex.com

Paychex Flex

(800) 472-0072, COBRA Option
APC_COBRA@paychex.com

Flexible Spending Account Help

800-472-0072

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

PaychexBenefitAccount@paychex.com


Paychex HR PEO

Paychex Oasis

Contact your Benefits Specialist or call (888) 627-4735.

Paychex Flex

(855) 776-7929, Option 2
PEO401kPBA@paychex.com

HR Online Help

800-820-5810 - Option 1

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

General Ledger Service Help

877-456-6317 Option 2

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

GLCA@paychex.com


Paychex HR PEO

Paychex Oasis

Contact your service specialist for General Ledger support.

MyPaychex Help

877-281-6624

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

Employer Shared Responsibility (ACA) Reporting

800-472-0072

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

ESR_Services@paychex.com

 


Paychex HR PEO

Paychex Oasis

PEO_aca@paychex.com

Paychex Flex

800-472-0072, Option 5, Option 3
DedicatedESRPEO@paychex.com
 

For additional support options