Phone and Email Support Options

Client Support

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I need help with:
Paychex Flex Login

888-246-7500

Monday - Friday, 8 a.m. - 8 p.m. ET

Payroll

Find a Local Branch

Payroll support available 24/7, 365 days per year.

Time & Attendance

Time and Labor Online

866-933-3185 - Option 4

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Stratustime/Flex Time

866-933-3185 - Option 3

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Essentials

844-423-4013

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

PST1000/Time in a Box/TrueShift

877-234-1851

Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET

Paychex Insurance Agency

COBRA / Health and Benefits

800-472-0072

Hours of Operation

Mon - Thur, 8:00 am - 8:00 pm ET

Friday, 8:00 am - 6:00 pm ET

Property & Casualty

877-266-6850

Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET

Health and Benefits

800-741-6277

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

Paychex HR Essentials

877-405-5877

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

Retirement/401(k)

800-472-0072

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

COBRA

800-472-0072

Hours of Operation

Mon - Thur, 8:00 am - 8:00 pm ET

Friday, 8:00 am - 6:00 pm ET

Flexible Spending Accounts (Section 125)

800-472-0072

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

HR Online

800-820-5810 - Option 1

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

General Ledger Service

877-456-6317 Option 2

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

MyPaychex

888-246-7500

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

Employer Shared Responsibility (ACA) Reporting

800-472-0072

Hours of Operation

Mon - Fri, 8:00 am - 8:00 pm ET

Please choose an option