Client Admin Support Options
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I need help with:
Paychex Flex Login
Contact your customer representative or contact us through chat
Paychex Oasis Login
Contact your customer representative or call (888) 627–4735
Payroll Help
Contact a Local Branch
Payroll support available 24/7, 365 days per year.
Paychex HR Essentials
Paychex HR PEO
Paychex Oasis
Paychex Flex
Time & Attendance Help
Time and Labor Online
866-933-3185 - Option 4
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Stratustime/Flex Time
866-933-3185 - Option 3
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Essentials
844-423-4013
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
PST1000/Time in a Box/TrueShift
877-234-1851
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Paychex HR PEO
Paychex Oasis (Time and Attendance Solutions)
888-627-4735
Paychex HR PEO Help
Paychex Flex
(800) 472- 0072
Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET
Paychex Oasis
(888) 627 - 4735
Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET
Paychex HR Essentials Help
Paychex Insurance Agency Help
COBRA / Health and Benefits
800-472-0072
Hours of Operation
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Property & Casualty
877-266-6850
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Property & Casualty
Piapc_CustomerService@Paychex.com
Health and Benefits Help
800-741-6277
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Paychex HR PEO
Paychex Flex
800-741-6277, Option 4
PEO_benefitsteam@paychex.com
Paychex Oasis
Contact your Benefits Specialist directly for support.
Retirement Help
Online or Web
Access your Paychex Flex account & chat with a live representative.
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Paychex HR PEO
Paychex Oasis
844-627-4015
Oasis401k@Slavic401k.com
Paychex Flex
(855) 776-7929, Option 2
PEO401kPBA@paychex.com
COBRA Help
800-472-0072
Hours of Operation
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Paychex HR PEO
Paychex Oasis
(888) 627-4735, Option 3, 2, then 1
PEO_COBRA@paychex.com
Paychex Flex
(800) 472-0072, COBRA Option
APC_COBRA@paychex.com
Flexible Spending Account Help
800-472-0072
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
PaychexBenefitAccount@paychex.com
Paychex HR PEO
Paychex Oasis
Contact your Benefits Specialist or call (888) 627-4735.
Paychex Flex
(855) 776-7929, Option 2
PEO401kPBA@paychex.com
HR Online Help
General Ledger Service Help
877-456-6317 Option 2
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
GLCA@paychex.com
Paychex HR PEO
Paychex Oasis
Contact your service specialist for General Ledger support.