Client Admin Support Options
*For your security, please do not submit confidential information via email
I need help with:
Paychex Flex Login
Contact your customer representative or contact us through chat
Paychex Oasis Login
Contact your customer representative or call (888) 627–4735
Payroll Help
Contact Support
Or, access your Paychex Flex account & chat with a live representative.
Paychex HR Essentials
Paychex HR PEO
Paychex Oasis
Paychex Flex
Time & Attendance Help
Time and Labor Online
866-933-3185 - Option 4
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Stratustime/Flex Time
866-933-3185 - Option 3
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Essentials
844-423-4013
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
PST1000/Time in a Box/TrueShift
877-234-1851
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Paychex HR PEO
Paychex Oasis (Time and Attendance Solutions)
888-627-4735
Paychex HR PEO Help
Paychex Flex
(800) 472- 0072
Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET
Paychex Oasis
(888) 627 - 4735
Hours of Operation
Mon – Fri, 8:00 am - 8:00 pm ET
Paychex HR Essentials Help
Paychex Insurance Agency Help
COBRA / Health and Benefits
800-472-0072
Hours of Operation
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Property & Casualty
877-266-6850
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Property & Casualty
Piapc_CustomerService@Paychex.com
Health and Benefits Help
800-741-6277
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
Paychex HR PEO
Paychex Flex
800-741-6277, Option 4
PEO_benefitsteam@paychex.com
Paychex Oasis
Contact your Benefits Specialist directly for support.
Retirement Services Help
Access your Paychex Flex account to access our Help Center, chat with a representative 24/7, or browse our FAQs for answers regarding your Paychex 401(k) retirement plan.
Paychex HR PEO
Paychex Oasis
844-627-4015
Oasis401k@Slavic401k.com
Paychex Flex
(855) 776-7929, Option 2
PEO401kPBA@paychex.com
COBRA Help
800-472-0072
Hours of Operation
Mon - Thur, 8:00 am - 8:00 pm ET
Friday, 8:00 am - 6:00 pm ET
Paychex HR PEO
Paychex Oasis
(888) 627-4735, Option 3, 2, then 1
PEO_COBRA@paychex.com
Paychex Flex
(800) 472-0072, COBRA Option
APC_COBRA@paychex.com
Flexible Spending Account Help
800-472-0072
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
PaychexBenefitAccount@paychex.com
Paychex HR PEO
Paychex Oasis
Contact your Benefits Specialist or call (888) 627-4735.
Paychex Flex
(855) 776-7929, Option 2
PEO401kPBA@paychex.com
HR Online Help
General Ledger Service Help
877-456-6317 Option 2
Hours of Operation
Mon - Fri, 8:00 am - 8:00 pm ET
GLCA@paychex.com
Paychex HR PEO
Paychex Oasis
Contact your service specialist for General Ledger support.
MyPaychex Help
Flock Benefits Administration, by Paychex
Hours of Operation
Mon- Fri, 8:00 am - 8:00 pm ET
Log in to your Flock account or contact 877-645-4342.
Support Quick Links
Paychex Flex Login Help
Contact your customer representative or contact us through chat
Payroll Help
Access your Paychex Flex account & chat with a live representative. Or call our contact support for live assistance.
Have Us Call You
Want us to contact you? Fill out this form with your issue and we'll get in touch.