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Find your W-2 in Paychex Flex®

  1. Log in to Paychex Flex.
  2. From the Dashboard, select Tax Documents.
  3. Click the PDF icon to open your latest Form W-2.
  4. To see all tax documents, click View All.   
    Note for Admins: Use the drop-down menu at the top right and select Switch to Personal Account.
  5. Click the name of the tax document you want to see. Pro tip: To open multiple tax documents at once, select each one or check mark Document to select all.
  6. Click View PDF.
The tax documents section of Paychex Flex

Trouble Accessing Your W-2 in Paychex Flex®

Haven't Received Your W-2?

  • My former employer hasn’t sent me my W-2 yet, and Paychex prepared my checks. Can you send me my W-2?

    My former employer hasn’t sent me my W-2 yet, and Paychex prepared my checks. Can you send me my W-2?


    Your employer is responsible for providing you with your W-2. You should make every attempt to contact your former employer to request it.

    If your former employer used Paychex as its payroll in 2021 and has an active account with Paychex Flex, you may be able to sign into your account on Paychex Flex to access your 2021 W-2 online beginning January 7, 2022.

    • Log in to Paychex Flex.
    • From the Dashboard, select Tax Documents.
    • Click the PDF icon to View All.
    • Click the name of the tax document you want to see.
    • Click View PDF.

    Otherwise, Paychex is unable to provide you with your W-2 for the following reasons:

    • Our contract is with your employer, and we can only act at the direction of your employer.
    • The law states that it is the employer's responsibility to provide W-2s to employees.
    • It’s your employer’s responsibility to verify that all documents generated by Paychex represent the wages you actually received. Paychex has no way to verify this information.
  • How can I have my W-2 sent to me?

    How can I have my W-2 sent to me?

    Our general suggestions are:

    • Make every attempt to contact your employer.
    • Try to locate your last pay stub because it could be helpful.
    • If it's after mid-February, you can contact the IRS for instructions on how to proceed. Use the phone number in your Form 1040 booklet, or call 1-800-829-1040.

    The IRS will offer to complete a form and send it to your employer requesting that a W-2 be sent to you. To do this, the IRS will need the following information:

    • Your name, address, phone number, and social security number.
    • Your employer's name, address, and phone number.
    • Dates of your employment within the tax year.
    • Your year-to-date estimate of wages earned.
    • Your year-to-date estimate of federal income tax withheld.

    If your employer does not respond to this request, the IRS will issue you a substitute Form W-2 based on the information you've provided them. You can then use this form to complete your personal tax return.