Licenses

Paychex, Inc. and Paychex Holdings, LLC are licensed in the jurisdictions listed below.

Information regarding licensing can be found on the NMLS consumer access website, www.nmlsconsumeraccess.org.

Paychex, Inc. (NMLS ID 1029977)
Paychex Holdings, LLC (NMLS ID 1764512)

Arizona

Money transmission services are provided by Paychex Holdings, LLC. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to the Arizona Department of Insurance and Financial Institutions at:

Financial Services Consumer Service Section

Arizona Department of Insurance and Financial Institutions

100 N 15th Ave, STE 261, Phoenix AZ 85007-2630

AZ Dept. of Financial Institutions Consumer Resources

Arkansas

Money transmission services are provided under AR Code § 23-55-608 by Paychex Holdings, LLC. located at 911 Panorama Trail S., Rochester, NY 14625.

If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to the Arkansas Securities Department at:

1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Telephone: (501) 324-9260

File A Complaint - Arkansas Securities Department

Colorado

Colorado Division of Banking
Colorado Money Transmitters Act

Customer Notice

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY ALL complaints must be submitted in writing. Please fill out the Complaint Form
provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

email: DORA_BankingWebsite@state.co.us
website: banking.colorado.gov/industry/money-transmitters

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

Connecticut

Money transmission services are provided by Paychex, Inc. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to:

State of Connecticut
Department of Banking
Toll Free: 1-800-831-7225, press option 2
File a Money Transmitter Complaint (ct.gov)

Florida

Money transmission services are provided by Paychex Holdings, LLC. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to:

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399

Telephone: (850) 487-9687

Submit a Complaint or Tip

Georgia

GA License

Illinois

If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to the Illinois Department of Financial and Professional Regulation at:

Consumer Credit Section
320 W. Washington, Suite 550
Springfield, IL 62786

Telephone: (888) 473-4858

IDFPR | File a Complaint

Maine

If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to the Maine Bureau of Consumer Credit Protection at 800-332-8529.

Contact Us | Maine Bureau of Consumer Credit Protection

Maryland

Information regarding licensing can be found on the NMLS consumer access website, www.nmlsconsumeraccess.org. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Paychex, Inc. (1029977) at:

100 S. Charles Street, Tower 1, Suite 5300
Baltimore, Maryland 21201
888-784-0136

Minnesota

If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to the Minnesota Department of Commerce at 651-539-1600.

File a Complaint

North Dakota

Money transmission services are provided by Paychex Holdings, LLC located at 911 Panorama Trail S., Rochester, NY 14625. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, North Dakota clients can contact the division with questions or complaints about money transmission services at:

North Dakota Dept. of Financial Institutions

Telephone: 701-328-9933

North Dakota Department of Financial Institutions - Home | ND Department of Financial Institutions

South Carolina

Money transmission services are provided by Paychex Holdings, LLC. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concerns to the Commissioner at the South Carolina Office of Attorney General at 803-734-397.

Home | Consumer Affairs

South Dakota

Money transmission services are provided by Paychex Holdings, LLC located at 911 Panorama Trail S., Rochester, NY 14625. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, South Dakota clients can contact the division with questions or complaints about money transmission services at:
South Dakota Division of Banking

Telephone: 605-773-3421

Division of Banking - Consumer Information (sd.gov)

Tennessee

Money transmission services are provided by Paychex, Inc. If after contacting Paychex customer support at 833-299-0168, you feel your complaint is unresolved, please direct your concern to the Tennessee Department of Financial Institutions at:

Tennessee Department of Financial Institutions
615-741-2236
Consumer Complaint

Texas

Paychex Holdings, LLC is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Paychex should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705- 4294

Telephone No.: (877) 276-5554

Fax No.: (512) 475-1313

E-mail: consumer.complaints@dob.texas.gov

Website: www.dob.texas.gov