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At Paychex, the safety and security of personal and account information are among our top priorities. Periodically, Paychex and associated entities become aware of fraudulent schemes that may impact its customers. As such, Paychex will provide an update of trends, within the Security section of its website. Furthermore, should a client ever gain knowledge that its login information has been compromised, they should contact the Fraud Department immediately.

The Fraud Department may be contacted at 833-299-0168.


Money transmission services are provided by Paychex Holdings, LLC in the following US jurisdictions. After contacting Paychex customer support, if you feel your complaint regarding Paychex Holdings, LLC’s money transmission service is unresolved, please direct your concern to your state as described below:

If after first contacting Paychex at 833-299-0168 you still have an unresolved complaint regarding money transmission services provided by Paychex Holdings, LLC, please contact the Texas Department of Banking at:

Texas Department of Banking

2601 North Lamar Boulevard

Austin, TX 78705




Paychex is committed to providing resources to the Spanish-speaking community. To ensure we are providing the most up-to-date and accurate information, some content on this website will be shown in English, and will be provided in Spanish when available.