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Need Support? Let Us Help

If you are a client, please fill out this form and be as specific as possible in describing the issue. This will enable our dedicated team to better work with you toward a resolution. Clients can expect to be contacted within four hours. Employees of a client can chat in Paychex Flex® for support.

1. Company Information
2. Contact Information
3. Explain the Issue

Note: This form is for employers to request support. If you are an employee of a Paychex client who is experiencing an issue, please work through your company administrator to ask for help.