Minimum Requirements

Keeping your Internet browser up to date is important because of the potential security vulnerabilities that may exist with older versions of browsers. In support of this initiative, we recommend that clients update their browser to the latest version of Chrome, Edge, Firefox, or Safari to ensure Paychex site access is uninterrupted.

Update links for each browser
Most of our products work on these standard platforms:

Desktop products

  • Latest version of Google Chrome™, Firefox®, and Microsoft® Edge on Windows 7 and 10
  • Latest version of Google Chrome™, Firefox®, and Safari® on Mac OSX 10.13 or higher

Mobile products

  • iOS 11.0 or higher
  • Android™ 7.0 or higher

Choose a product below to ensure that both its capabilities and your system meet the minimum requirements.

  • ExpenseWire® Online Expense Management

    ExpenseWire® Online Expense Management

    ExpenseWire® Online Expense Management

    Memory

    32 MB RAM

    Monitor

    256 color / 800x600 resolution

    Internet Connection

    Cable access or DSL. A 56K modem is not recommended.

    Supported Browsers

    Follows Paychex browser standards.

    Cookies

    Your browser must be set to allow cookies.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups.

  • Flexible Spending Account

    Flexible Spending Account

    Flexible Spending Account

    Monitor

    256 color / 800x600 resolution

    Internet Connection

    For optimal performance, use cable access or DSL. The usage of a 56K modem or a wireless connection is not recommended and may result in slower downloads and service interruptions.

    Supported Browsers

    Follows Paychex browser standards.

    Cookies

    Your browser must be set to allow cookies.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from Paychex Flex.

  • General Ledger Service

    General Ledger Service

    General Ledger Service

    Memory

    1GB

    Monitor

    1280 x 800 resolution

    Internet Connection

    High speed/broadband (DSL, Cable, or T1)
    Note: A 56K modem is not recommended.

    Supported Browsers and Operating Systems

    Follows Paychex standards.

    Plug-Ins

    Client must have the ability to install Adobe® Flash Player 11.1 or higher

  • MyPaychex.com

    MyPaychex.com

    MyPaychex.com

    Processor

    Intel® Pentium® 500 MHz minimum (1 GHz recommended)

    Memory

    512MB RAM (1GB recommended)

    Monitor

    256 color / 1024x768 resolution

    Internet Connection

    For optimal performance cable access, DSL, or T1 is recommended. The usage of a 56K modem or wireless connection is not recommended for optimal performance. It may result in slower downloads and service interruptions.

    Supported Browsers 

    Follows Paychex browser standards on Microsoft® Windows.

    Cookies

    Your browser must be set to allow cookies.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from mypaychex.com.

    Plug-Ins

    Client must have the ability to install Java plug-ins.

    Citrix® Web Plug In 12 or higher or Citrix receiver (Paychex® Payroll users only)

  • MyPaychex.com One-Source Solutions

    MyPaychex.com One-Source Solutions

    MyPaychex.com One-Source Solutions

    Memory

    512MB RAM (1GB recommended)
    64 MB of video RAM

    Monitor

    256 color / 1280x1024 resolution or use the browser in "full screen" mode. Multiple monitors are not supported.

    Internet Connection

    High-speed/broadband Internet connection
    A persistent connection – in networked systems, the creation of a sustained connection that allows the exchange of streams of data instead of multiple connections that open and close for individual exchanges of data.

    Supported Browsers 

    Follows Paychex browser standards on Microsoft® Windows.

    Cookies

    Your browser must be set to allow cookies.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from mypaychex.com and from www.eenroller.net.

    Plug-Ins

    Citrix® Web Plug In 12 or higher or Citrix Receiver (Preview® Payroll users only)
    Adobe® Flash® Player 11.2.202.235 or higher
    Adobe® Reader®

  • myStaffingPro® Applicant Tracking System

    myStaffingPro® Applicant Tracking System

    myStaffingPro® Applicant Tracking System

    Memory

    32 MB RAM

    Monitor

    256 color / 800x600 resolution

    Internet Connection

    Cable access or DSL. A 56K modem is not recommended.

    Supported Browsers

    Google Chrome, Firefox®, Microsoft® Edge, and Microsoft® Internet Explorer® 11 on Windows 7 and 8.1, and 10
    Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+ 
    Note: Paychex does not support beta versions of these browsers.

    Cookies

    Browsers that do not support cookies or have cookies disabled may not be able to take advantage of some automated form filling features in the system.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups.

  • Paychex HR Solutions

    Paychex HR Solutions

    <table>
        <tbody>
            <tr>
                <th>Paychex HR Solutions</th>
            </tr>
            <tr>
                <td>
                <h3>Memory</h3>

                <p>1GB</p>
                </td>
            </tr>
            <tr>
                <td>
                <h3>Monitor</h3>

                <p>1280x1024 resolution</p>
                </td>
            </tr>
            <tr>
                <td>
                <h3>Internet Connection</h3>

                <p>High speed/broadband (DSL, Cable, or T1)<br />
                Note: A 56K modem is not recommended.</p>
                </td>
            </tr>
            <tr>
                <td>
                <h3>Supported Browsers and Operating Systems</h3>

                <p>Follows Paychex standards.</p>
                </td>
            </tr>
            <tr>
                <td>
                <h3>Plug-Ins</h3>

                <p>Client must have the ability to install Flash<sup>®</sup>&nbsp;Player</p>
                </td>
            </tr>
        </tbody>
    </table>

  • Paychex Insurance Agency – Health and Benefits

    Paychex Insurance Agency – Health and Benefits

    Paychex Insurance Agency – Health and Benefits

    Memory

    1GB

    Monitor

    1280x1024 resolution

    Internet Connection

    High speed/broadband (DSL, Cable, or T1)
    Note: A 56K modem is not recommended.

    Supported Browsers and Operating Systems

    Follows Paychex standards.

    Plug-Ins

    Client must have the ability to install Flash® Player

  • Paychex® HR Online

    Paychex® HR Online

    Paychex® HR Online

    Monitor

    16-bit / 1024x768 resolution or higher recommended

    Internet Connection

    For optimal performance, a high-speed connection is recommended.

    Supported Browsers

    Follows Paychex browser standards.

    Browser Compatibility Settings and Security Requirements

    Support for Secured Socket Layer (SSL) [Must support 128 bit SSL encryption). Cookies and JavaScript are required to be enabled.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from Paychex Flex.

    Plug-Ins

    Adobe Acrobat Reader is also required to view training completion certificates. Additional plug-ins may need to be enabled for users to access e-learning courses such as Shockwave, Java, etc.
    * For additional Paychex HR Online requirements, please see the Paychex Learning center minimum requirements

  • Paychex Learning Center

    Paychex Learning Center

    Paychex Learning Center

    Memory

    1GB, 1GHz processor

    Monitor

    16-bit color / 1024 x 768 resolution (32-bit color is preferred)

    Internet Connection

    For optimal performance, a high-speed cable or DSL connection is recommended.

    Audio

    Audio is available on selected Paychex Learning Center training content. A soundcard or other sound device is required only for those courses that include audio or video.

    Supported Browser

    Microsoft® Internet Explorer® 11 or later, Firefox® 4 or later, and Safari® 8 or later, and Google Chrome (all versions) 
    Note: Paychex does not support beta versions of these browsers.

    Cookies

    Your browser must be set to allow cookies.

    Plug-Ins

    Client must have the ability to install Adobe® Flash Player 10.1 or later, Adobe® Reader 9.0 or later, and JavaScript 5.0 or later.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from the Paychex Learning Center.

    Other Devices

    Smartphones and tablets must be able to support Adobe Flash, Adobe Reader, and JavaScript, to access the Paychex Learning Center training content.

  • Paychex FlexSM for PC and Mac®

    Paychex FlexSM for PC and Mac®

    Paychex Flex® for PC and Mac®

    Memory

    1GB

    Monitor

    1280 x 800 resolution

    Internet Connection

    High speed/broadband (DSL, Cable, or T1)
    Note: A 56K modem is not recommended.

    Supported Browsers and Operating Systems

    Follows Paychex standards.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups.

    Plug-Ins

    Client must have the ability to install and enable Adobe® Flash Player 11.1 or higher

  • Paychex Flex and Paychex Time Apps for Smartphones and Tablets

    Paychex Flex and Paychex Time Apps for Smartphones and Tablets

    Paychex Flex and Paychex Time Apps for Smartphones and Tablets

    Mobile Device

    Apple® iPhone®, iPad®, iPod touch®
    Android-powered smartphones and tablets

    Operating System

    Follows Paychex mobile standards.

    Internet Connection

    Requires continuous connection during app session

    Login

    Paychex Flex Single Sign-On account

  • Paychex Benefit Account App for Smartphones and Tablets

    Paychex Benefit Account App for Smartphones and Tablets

    Paychex Benefit Account App for Smartphones and Tablets

    Mobile Device

    Apple® iPhone®, iPad®, iPod touch®
    Android-powered smartphones and tablets

    Operating System

    iOS 6.0 or later, Android 4.0 or later

    Internet Connection

    Requires continuous connection during app session

    Login

    Paychex Benefit Account username and password

  • Paychex Accounting Online for Smartphones and Tablets

    Paychex Accounting Online for Smartphones and Tablets

    Paychex Accounting Online for Smartphones and Tablets

    Mobile Device

    Apple® iPhone®, iPad®, iPod touch®

    Operating System

    iOS 8.0 or later

    Internet Connection

    Data and transactions available offline. Requires connection to synchronize with Web-based app.

    Login

    Paychex Accounting Online username and password

  • Paychex Preview® Payroll Application

    Paychex Preview® Payroll Application

    Paychex Preview® Payroll Application

    Processor

    Intel® Pentium® IV 1.5 GHz or greater processor (2.5 GHz recommended)

    Memory

    512MB RAM (1GB recommended) 64MB video RAM

    Monitor

    24-bit color monitor

    Internet Connection

    High-speed/broadband Internet connection recommended. If using dial-up modem, 56 Kbps is highly recommended.

    Supported Browsers and Operating Systems

    Follows Paychex standards.

    Disk Space

    2GB plus 200KB for each employee per year, depending on options installed.

    CD-ROM Speed

    8x

    Printer

    For check printing, any PCL-5 compatible printer with appropriate MICR toner cartridge.

    For report printing, Citrix universal print drivers that follow the .PCL format are supported.

    Note: Printers that have Citrix universal print drivers are compatible for Preview Hosting Service.

    HP1000 series printers are not supported.

    The Save to PDF function requires a PDF reader to save, view, or print reports.

    Network

    Server must meet or exceed PC requirements listed above.

    Ethernet Connection

    10/100/1000 Mbps network

  • PST 1000 Time Clock

    PST 1000 Time Clock

    PST 1000 Time Clock

    System Requirements For Web Access

    Any Web browser for PC, Mac, tablet or smartphone

    System Requirements For Direct Connection

    Microsoft® Windows®: One available Ethernet or USB port
    Mac OS®: Ethernet connection

  • Retirement Services

    Retirement Services

    Retirement Services

    Operating System

    Microsoft® Windows® XP (Vista® or 7 recommended), Mac OS® X

    Processor

    Intel® or AMD® 1.6GHz (2.4 GHz recommended)

    Memory

    512MB RAM (1GB recommended)

    Monitor

    1024x768 resolution (Screens with lower resolutions can be used with some scrolling required.)

    Internet Connection

    For optimal performance, use cable access, satellite, or DSL. The usage of a 56K modem is not recommended and may result in diminished performance and slower downloads.

    Supported Browsers

    Follows Paychex browser standards.

    Cookies

    Your browser must be set to allow cookies.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from Paychex Online and Paychex.com.

    JavaScript

    JavaScript must be enabled in your browser.

    Additional Software

    Adobe Reader® required to view reports and other documents; Flash®Player required to view charts, tutorials, and demonstrations.

  • Time and Labor Online

    Time and Labor Online

    Time and Labor Online

    Memory

    32MB RAM

    Monitor

    256 color / 800x600 resolution

    Internet Connection

    Cable access or DSL

    Supported Browsers and Operating Systems

    Follows Paychex standards.

    Cookies

    Your browser must be set to allow cookies.

    Pop-Up Blocker

    Set your pop-up blocker to allow pop-ups from Paychex Flex.

    Internet Service

    ISP or online service that allows the use of the listed browser

What Are My Browser and Computer Settings?

Compare your system to our minimum requirements.