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Contact us for more information about our products and services. We’re available 24/7/365.
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Paychex support is here to help with online resources and responsive service professionals available via phone.
Find the Right Solutions for Your Business
Why Paychex?
- 1 in 12 U.S. private sector workers paid through Paychex
- 680,000 businesses choose Paychex
- 45+ years of industry experience
- Named one of the World's Most Ethical Companies for 12th time
Frequently Asked Questions
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What services does Paychex offer?
What services does Paychex offer?
In addition to payroll services for businesses of all sizes, Paychex offers all-in-one technology and support, including:
- HR services and consulting
- 401(k) and benefits administration
- Credit card processing services
- Business insurance
- And much more (see a list of all our solutions)
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What are your hours of operation?
What are your hours of operation?
Paychex is proud to provide 24/7, U.S.-based customer support. We are ready and available to help you via phone, email, and chat.
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Where is Paychex located?
Where is Paychex located?
We have approximately 100 locations across the U.S. and Europe, and more than 15,000 employees who are dedicated to providing service and support wherever your business is located.
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How long does it take to get set up with Paychex services?
How long does it take to get set up with Paychex services?
Depending on the services you’re interested in, we will work with you to gather the necessary information to get you started as soon as possible. For example, if you’re switching to Paychex payroll services from another provider, you can typically get up and running within 24-48 hours. We’ll work with you to collect the necessary paperwork and balance your year-to-date payroll data. And to make the switch even faster, we’re often able to help pull your data directly from your previous payroll company's system.
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I’m an employee and have a question about my paycheck. Can you help me?
I’m an employee and have a question about my paycheck. Can you help me?
Please be aware that depending on the situation, we may not be authorized to speak with you. For this reason, please first contact your employer or on-site administrator before contacting Paychex. You can also visit our customer employee support page for information about logging in to your accounts, where you can find your W-2, and more.
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I’m a customer and need to get in touch with Paychex. Should I fill out your form?
I’m a customer and need to get in touch with Paychex. Should I fill out your form?
Please visit our customer support page for help regarding your services, including specific ways you can contact us. You can also call 833-299-0168 for additional support options.
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Where can I log in to my account?
Where can I log in to my account?
Visit our login page to access Paychex Flex as well as our other Paychex systems, whether you are an administrator, business owner, employee, accountant, or financial advisor.