Empowering Businesses

Paychex began by offering a single, revolutionary payroll product to address the unmet needs of small businesses. As we’ve grown, we’ve rapidly evolved to become a true advocate for businesses of all sizes — from startups to corporations — by anticipating the needs of our customers with innovative HR technology, advisory services, and support.

Our mission is to make it simple for businesses of all sizes to pay and manage their employees. We make their payroll easy and automatic. We handle their benefits programs including affordable plans to save for employees’ retirement and health insurance to protect their families. We guide them through their human resources challenges. We keep them up to date with ever-changing laws and regulations. We do it all in the way our customers want - self-service within our app, online chat, email newsletters, over the phone, or any combination of the above.

We were founded over 50 years ago to relieve the complexity of running a business and make our customers’ lives easier, so they can focus on the success of their business. This remains our mission today.

As the workplace has continued to evolve, challenges are coming from many different angles — making it more difficult to run a business. Paychex is committed to expanding our brand promise to address the new and evolving business realities our customers face each day.

Through our SaaS-based HR technology and advisory services we deliver to our customers, Paychex has helped clients navigate challenges including recruiting and retaining talent, enhancing benefit offerings, and transitioning to a digitally-enabled distributed work environment. Our technology and services are not only helping customers meet these new business demands, they are creating business efficiencies, saving our clients time and money.

As businesses grow, the advanced capabilities inherent within our SaaS-based HR software solution, Paychex Flex®, are intuitively designed to reduce the effort for HR leaders and their employees.

Within the software, HR leaders can quickly post open positions, identify the ideal salary based on national data from the Bureau of Labor Statistics, and even use predictive analytics to identify employees who may be more likely to consider leaving the organization.

Employees are empowered to review their paycheck accuracy ahead of payday, see their retirement balances, enroll in health insurance, access their performance reviews, and far more.

By making retirement plans simple and affordable, Paychex makes it easy for business owners to establish a plan for themselves and their employees.

Paychex was among the first retirement providers in the industry to introduce a Pooled Employer Plan (PEP). The PEP helps expand plan access for businesses with reduced fiduciary liability, simplified plan management, and lower-cost plan expenses when compared to single-employer retirement plan offerings.

We’re ready to discuss the benefits of the SECURE 2.0 Act of 2022, reducing the hurdles for businesses to offer retirement savings plans.

Paychex is also helping businesses meet the requirements of a growing number of state mandates that require employers to offer a retirement savings program for employees by state-specific deadlines or face financial penalties.