Product Development & IT Careers at Paychex
Take your experience to new heights as you solve today’s complex HR issues alongside our team of Product Development and Information Technology (PDIT) professionals.
Meet the Product Development & IT Team
Technology is what drives our company and our results; meet the team that provides the infrastructure on which Paychex relies.
IT Operation Center Technician
Responds to systems issues and alerts for defined business services. Initiates problem tickets to enterprise support and third level technical teams.
IT Service Partner
The first-responder and first line of defense to IT issues impacting Paychex employees. Connect with all 15,000+ of your co-workers, help them solve their hardware and application issues, and allow them to get back to what they do best.
Security Engineers engage in major business initiatives, balancing the needs of the business against regulations, security best practices, and policies, with an appreciation for the current and future threat landscape.
Penetration Test Engineer
Defines and implements creative techniques to protect critical assets against the constantly changing threat landscape and works closely with the IT Developers and Engineers to design, build, and perform ethical hacking exercises for the benefit of the company.
Designs and implements desktop application deployment strategies across multiple end-point platforms, including patch management, image deployment and application virtualization. Establishes automation and monitoring strategies.
Systems Development Manager
Partner with employees to drive high engagement in an exciting agile work environment. Collaborate with team members to achieve program and enterprise objectives through agile delivery while consulting on employee growth/career alignment AND technical direction of company.
IT Program Manager
This role drives our products to market with an agile mindset. They partner with Product Management closely to understand the many moving parts of the product portfolio. They are responsible for orchestrating resources and setting priorities across multiple agile teams to deliver products to market in a timely and efficient manner.
Build, develop and engage a team of second-level Support Analysts dedicated to researching and resolving complex IT issues impacting Paychex. This leader and team’s role is to effectively partner with various teams across Paychex to establish the quickest possible solutions to high-priority issues.
Designs and implements network technologies across Paychex’s WAN, MAN, Wireless and Core networks, including SDN and white label technologies. Supports over 2,000 network elements across the United States.
We are passionate about data services and driving automation into all our processes. You will work to implement changes needed to create/modify systems and continually work to automate any of those processes that are repeatable.
We make IT happen in our cutting-edge tech playground by utilizing the latest and greatest tools and technology available.
Support CI/CD initiatives, automation, orchestration, configuration management all while working with cutting edge technologies.
Automation Test Engineer
Working in an agile environment, partner with your team to build and test using today’s top automation technologies. Driving innovation in automation to improve performance, reduce cycle time and deliver top quality product.
The role of UX is to create delightful end-user experiences for every Paychex product. UX Researchers study the needs, motivations and habits of end users to inform our design process. Our UX Designers use this research to create modern, unified, and functional user interfaces in partnership with software developers and product owners.
Architects are responsible for setting the technical vision for Paychex products and services and, in turn, driving teams towards that vision. If you are someone who knows how to take complex technologies and apply it to real-world problems, you will flourish in this position.
Solution Lead Developer
A tech lead who utilizes their inner-geekdom to turn concepts into solutions. Drive continuous delivery and dev ops concepts. Coach and mentor other team members in development best practices.
Steers the overall direction of a particular product in the Paychex portfolio. This position determines what will be built by an agile team and conveys this through the prioritization of features found in a product backlog. They combine their knowledge of the industry, competition and users to incrementally release enhancements to the market.
This role ensures the success of agile teams during the software development process. They partner with Product Owners, Developers, Architects, and UX Professionals to follow agile practices. They pave the way for success by eliminating roadblocks and creating a productive environment for the entire team.
We support software infrastructure teams, troubleshoot, provide the infrastructure link to applications and suggest middleware configuration changes to create solutions.
Principal Security Architect
This role serves as a security evangelist for communicating best practices to all IT Application Architects, Solution Leads, and Development personnel, ensuring fundamental security requirements are incorporated into business and infrastructure solutions early in the design process.
The Human Side of Tech
The PDIT teams touch almost every part of Paychex, from powering our software to handling information security and developing new technologies. Because Paychex is one of the original technology disruptors, we seek those individuals who aren’t afraid to question how we use technology, and how we can make it better.
I’m in a room full of very different individuals, and having that work environment makes what I do outside of here even more special.
Developing More Than Just Technology
No matter your career goals, Paychex provides the training, benefits, and culture you need to be able to focus on reaching your fullest potential. Members of the PDIT teams can explore multiple avenues for learning — from technical training boot camps to webinars and courses that help improve soft skills —and can benefit from our robust mentorship program.
It’s never, ‘How do I get you to the next day?’ It’s, ‘What can I do to get you where you want to be?’
Hear from the Team
We're using some of the latest and greatest technology and there is always opportunities for people on the team to learn.
Before joining Paychex I always thought Paychex was just a payroll company, but when I joined it surprised me how we use software here and how we use different technologies, platforms, and cloud systems. Paychex is truly a software company.
What's helped me grow here at Paychex is pretty much the confidence and curiosity level of having day-to-day challenges and making sure you find the right people to support you and guide you.
In order to be successful at Paychex you need to be innovative and bring those creative ideas and creative thoughts to the team. There is a highly interactive atmosphere.
Join Our Team
Explore all PDIT opportunities at Paychex.