Minimum Requirements

Keeping your Internet browser up to date is important because of the potential security vulnerabilities that may exist with older versions of browsers. In support of this initiative, we recommend that clients update their browser to the latest version of Chrome, Internet Explorer, Firefox, or Safari to ensure Paychex site access is uninterrupted.

 Here are the update links for each browser:

Browser

Website

Firefox

https://www.mozilla.org/en-US/firefox/new/#download-fx

Google Chrome

http://www.google.com/chrome/

Internet Explorer

http://windows.microsoft.com/en-us/internet-explorer/download-ie

Safari on Mac OSX 10.8+

https://www.apple.com/support/osx/

Choose a product below to ensure that your system has the minimum requirements necessary to run Paychex services.

Paychex Products and Services:

ExpenseWire® Online Expense Management

Memory

32 MB RAM

Monitor

256 color/800x600 resolution

Internet Connection

Cable access or DSL. A 56K modem is not recommended.

Supported Browser

Microsoft® Internet Explorer® 8.0 or higher, Firefox® 24.0 or higher, Chrome®, Safari®  5.0 or higher

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Flexible Spending Account

Monitor

256 color / 800x600 resolution

Internet Connection

For optimal performance, use cable access or DSL. The usage of a 56K modem or a wireless connection is not recommended and may result in slower downloads and service interruptions.

Supported Browser

Microsoft® Internet Explorer® 7 or higher and Firefox® 2.0 or higher, and Safari® 4.0 or higher

Note: Paychex does not support beta versions of these browsers.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Online.

General Ledger Service

Operating System

Microsoft® Windows®, Vista®, or 7; Mac OS® X

Memory

1GB

Monitor

1280 x 800 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browser

Microsoft® Internet Explorer® 7 or higher, Firefox® 3 or higher, and Safari® 4.0 or higher, and Google ChromeTM (all versions)
Note: Paychex does not support beta versions of these browsers.

Plug-Ins

Client must have the ability to install Adobe® Flash Player 10.1 or higher

MyPaychex.com

Operating System

Microsoft® Windows® XP, Vista®, or 7
Note: Mac OS® X is not supported.

Processor

Intel® Pentium® 500 MHz minimum (1 GHz recommended)

Memory

512MB RAM (1GB recommended)

Monitor

256 color / 1024x768 resolution

Internet Connection

For optimal performance cable access, DSL, or T1 is recommended. The usage of a 56K modem or wireless connection is not recommended for optimal performance. It may result in slower downloads and service interruptions.

Supported Browser

Microsoft® Internet Explorer® and Mozilla® Firefox®
Note: Paychex does not support beta versions of browsers. Safari® and Google ChromeTM are not supported.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from mypaychex.com.

Plug-Ins

Client must have the ability to install Java plug-ins.

Citrix® Web Plug In 12 or higher or Citrix receiver (Paychex® Payroll users only)

MyPaychex.com One-Source Solutions

Operating System

Microsoft® Windows® XP, Vista®, or 7
Note: Mac OS® X is not supported.

Memory

512MB RAM (1GB recommended)
64 MB of video RAM

Monitor

256 color / 1280x1024 resolution or use the browser in "full screen" mode. Multiple monitors are not supported.

Internet Connection

High-speed/broadband Internet connection
A persistent connection - in networked systems, the creation of a sustained connection that allows the exchange of streams of data instead of multiple connections that open and close for individual exchanges of data.

Supported Browser

Microsoft® Internet Explorer® and Mozilla® Firefox®
Note: Paychex does not support beta versions of browsers. Safari® and Google ChromeTM are not supported.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from mypaychex.com and from www.eenroller.net.

Plug-Ins

Citrix® Web Plug In 12 or higher or Citrix Receiver (Preview® Payroll users only)
Adobe® Flash® Player 11.2.202.235 or higher
Adobe® Reader®

myStaffingPro® Applicant Tracking System

Memory

32 MB RAM

Monitor

256 color/800x600 resolution

Internet Connection

Cable access or DSL. A 56K modem is not recommended.

Supported Browser

Microsoft® Internet Explorer® 8.0 or higher, Firefox® 21.0 or higher, Safari® 5.0 or higher
Note: Paychex does not support beta versions of these browsers.

Cookies

Browsers that do not support cookies or have cookies disabled may not be able to take advantage of some automated form filling features in the system.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Paychex HR Solutions – Health and Benefits Online

Operating System

Microsoft® Windows® XP or Vista®; Mac OS® X

Memory

1GB

Monitor

1280x1024 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browser

Microsoft® Internet Explorer® 7, 8, & 9, Firefox® 3.x, and Safari® 5.0

Plug-Ins

Client must have the ability to install Flash® Player

Paychex® HR Online

Monitor

256 color / 800x600 resolution

Internet Connection

For optimal performance, a high-speed connection is recommended.

Supported Browser

Microsoft® Internet Explorer® 9 or higher and Firefox® 4.0
Note: Paychex does not support beta versions of these browsers. Safari® is not supported.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Online.

Paychex Learning Center

Memory

512MB

Monitor

256 color / 800 x 600 resolution (1,024 x 768 recommended resolution)

Internet Connection

For optimal performance, a high-speed cable or DSL connection is recommended.

Audio

Audio is available on selected Paychex Learning Center training content.

Supported Browser

Microsoft® Internet Explorer® 7 or later, Firefox® 4 or later, and Safari® 4.0 or later, and Google Chrome (all versions)
Note: Paychex does not support beta versions of these browsers.

Cookies

Your browser must be set to allow cookies.

Plug-Ins

Client must have the ability to install Adobe® Flash Player 10.1 or later, Adobe® Reader 9.0 or later, and JavaScript 5.0 or later.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from the Paychex Learning Center.

Other Devices

Smartphones and tablets must be able to support Adobe Flash, Adobe Reader, and JavaScript, to access the Paychex Learning Center training content.

Paychex Online App for Apple® iPad and Android-Powered Tablets

Mobile Device

Apple® iPad and Android-Powered Tablets

Operating System

iOS 6.0 or later, Android OS 3.0 or later

Screen Resolution

1024 x 768 pixels

Internet Connection

Continuously available during Paychex Online session

Login

Paychex Online Single Sign-On account

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Paychex Online for PC and Mac®

Memory

1GB

Monitor

1280 x 800 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browsers and Operating Systems

Google ChromeTM, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google ChromeTM, Firefox®, and Safari® on Mac OSX 10.8+

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Plug-Ins

Client must have the ability to install Adobe® Flash Player 11.1 or higher

Paychex Mobile App for Smartphones

Mobile Device

Apple® iPhone® and iPod touch®, or Android smartphones

Operating System

iOS 6.0 or later, Android OS 4.0 or later

Internet Connection

Continuously available during Paychex Online session

Login

Paychex Online Single Sign-On account

Paychex Preview® Payroll Application

Operating System

32 bit Microsoft® Windows® XP, Vista®, or 7
Note: Mac OS® X is not supported.

Processor

Intel® Pentium® IV 1.5 GHz or greater processor (2.5 GHz recommended)

Memory

512MB RAM (1GB recommended) 64MB video RAM

Monitor

24-bit color monitor

Internet Connection

High-speed/broadband Internet connection recommended. If using dial-up modem, 56 Kbps is highly recommended.

Supported Browser

Microsoft® Internet Explorer®, and Mozilla® Firefox®
Note: Paychex does not support beta versions of browsers. Safari® and Google® Chrome not supported.

Disk Space

2GB plus 200KB for each employee per year, depending on options installed.

CD-ROM Speed

8x

Printer

For check printing, any PCL-5 compatible printer with appropriate MICR toner cartridge.

For report printing, Citrix universal print drivers that follow the .PCL format are supported.

Note: Printers that have Citrix universal print drivers are compatible for Preview Hosting Service.

HP1000 series printers are not supported.

The Save to PDF function requires a PDF reader to save, view, or print reports.

Network

Server must meet or exceed PC requirements listed above.

Ethernet Connection

10/100/1000 Mbps network

PST 1000 Time Clock

System Requirements For Web Access

Any Web browser for PC, Mac, tablet or smartphone

System Requirements For Direct Connection

Microsoft® Windows®: One available Ethernet or USB port
Mac OS®: Ethernet connection

Retirement Services

Operating System

Microsoft® Windows® XP (Vista® or 7 recommended), Mac OS® X

Processor

Intel® or AMD® 1.6GHz (2.4 GHz recommended)

Memory

512MB RAM (1GB recommended)

Monitor

1024x768 resolution (Screens with lower resolutions can be used with some scrolling required.)

Internet Connection

For optimal performance, use cable access, satellite, or DSL. The usage of a 56K modem is not recommended and may result in diminished performance and slower downloads.

Supported Browser

Microsoft® Internet Explorer® 7 or higher, Firefox® 3.x, Safari® 4.0 or higher
Note: Paychex does not support beta versions of these browsers.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Online and Paychex.com.

JavaScript

JavaScript must be enabled in your browser.

Additional Software

Adobe Reader® required to view reports and other documents; Flash® Player required to view charts, tutorials, and demonstrations.

Time and Labor Online

Memory

32MB RAM

Monitor

256 color / 800x600 resolution

Internet Connection

Cable access or DSL

Supported Browser

Microsoft® Internet Explorer® 8 or 9, Firefox® 3.x or 4.0
Note: Paychex does not support beta versions of these browsers. Safari® is not supported.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Online.

Internet Service

ISP or online service that allows the use of the listed browser

What are My Browser and Computer Settings?

Compare your system to our minimum requirements.

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