Minimum Requirements

Keeping your Internet browser up to date is important because of the potential security vulnerabilities that may exist with older versions of browsers. In support of this initiative, we recommend that clients update their browser to the latest version of Chrome, Internet Explorer, Firefox, or Safari to ensure Paychex site access is uninterrupted.

Here are the update links for each browser:

Browser

Website

Firefox

https://www.mozilla.org/en-US/firefox/new/#download-fx

Google Chrome

http://www.google.com/chrome/

Internet Explorer

http://windows.microsoft.com/en-us/internet-explorer/download-ie

Safari on Mac OSX 10.8+

https://www.apple.com/support/osx/

Choose a product below to ensure that your system has the minimum requirements necessary to run Paychex services.

Paychex Products and Services:

ExpenseWire® Online Expense Management

Memory

32 MB RAMf

Monitor

256 color / 800x600 resolution

Internet Connection

Cable access or DSL. A 56K modem is not recommended.

Supported Browser

Microsoft® Internet Explorer® 8.0 or higher, Firefox® 2.0 or higher, Chrome®, Safari®  5.0 or higher

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Flexible Spending Account

Monitor

256 color / 800x600 resolution

Internet Connection

For optimal performance, use cable access or DSL. The usage of a 56K modem or a wireless connection is not recommended and may result in slower downloads and service interruptions.

Supported Browser

Microsoft® Internet Explorer® 7 or higher and Firefox® 2.0 or higher, and Safari® 4.0 or higher

Note: Paychex does not support beta versions of these browsers.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Flex.

General Ledger Service

Memory

1GB

Monitor

1280 x 800 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+

Plug-Ins

Client must have the ability to install Adobe® Flash Player 11.1 or higher

MyPaychex.com

Processor

Intel® Pentium® 500 MHz minimum (1 GHz recommended)

Memory

512MB RAM (1GB recommended)

Monitor

256 color / 1024x768 resolution

Internet Connection

For optimal performance cable access, DSL, or T1 is recommended. The usage of a 56K modem or wireless connection is not recommended for optimal performance. It may result in slower downloads and service interruptions.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from mypaychex.com.

Plug-Ins

Client must have the ability to install Java plug-ins.

Citrix® Web Plug In 12 or higher or Citrix receiver (Paychex® Payroll users only)

MyPaychex.com One-Source Solutions

Memory

512MB RAM (1GB recommended)
64 MB of video RAM

Monitor

256 color / 1280x1024 resolution or use the browser in "full screen" mode. Multiple monitors are not supported.

Internet Connection

High-speed/broadband Internet connection
A persistent connection – in networked systems, the creation of a sustained connection that allows the exchange of streams of data instead of multiple connections that open and close for individual exchanges of data.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from mypaychex.com and from www.eenroller.net.

Plug-Ins

Citrix® Web Plug In 12 or higher or Citrix Receiver (Preview® Payroll users only)
Adobe® Flash® Player 11.2.202.235 or higher
Adobe® Reader®

myStaffingPro® Applicant Tracking System

Memory

32 MB RAM

Monitor

256 color / 800x600 resolution

Internet Connection

Cable access or DSL. A 56K modem is not recommended.

Supported Browser

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+
Note: Paychex does not support beta versions of these browsers.

Cookies

Browsers that do not support cookies or have cookies disabled may not be able to take advantage of some automated form filling features in the system.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Paychex HR Solutions

Memory

1GB

Monitor

1280x1024 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+

Plug-Ins

Client must have the ability to install Flash® Player

Paychex Insurance Agency – Health and Benefits

Memory

1GB

Monitor

1280x1024 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+

Plug-Ins

Client must have the ability to install Flash® Player

Paychex® HR Online

Monitor

16-bit / 1024x768 resolution or higher recommended

Internet Connection

For optimal performance, a high-speed connection is recommended.

Supported Browser

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+

Browser Compatibility Settings and Security Requirements

Support for Secured Socket Layer (SSL) [Must support 128 bit SSL encryption). Cookies and JavaScript are required to be enabled.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Flex.

Plug-Ins

Adobe Acrobat Reader is also required to view training completion certificates. Additional plug-ins may need to be enabled for users to access e-learning courses such as Shockwave, Java, etc.
* For additional Paychex HR Online requirements, please see the Paychex Learning center minimum requirements

Paychex Learning Center

Memory

1GB, 1GHz processor

Monitor

16-bit color / 1024 x 768 resolution (32-bit color is preferred)

Internet Connection

For optimal performance, a high-speed cable or DSL connection is recommended.

Audio

Audio is available on selected Paychex Learning Center training content. A soundcard or other sound device is required only for those courses that include audio or video.

Supported Browser

Microsoft® Internet Explorer® 9 or later, Firefox® 4 or later, and Safari® 4 or later, and Google Chrome (all versions)
Note: Paychex does not support beta versions of these browsers.

Cookies

Your browser must be set to allow cookies.

Plug-Ins

Client must have the ability to install Adobe® Flash Player 10.1 or later, Adobe® Reader 9.0 or later, and JavaScript 5.0 or later.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from the Paychex Learning Center.

Other Devices

Smartphones and tablets must be able to support Adobe Flash, Adobe Reader, and JavaScript, to access the Paychex Learning Center training content.

Paychex Flex for PC and Mac®

Memory

1GB

Monitor

1280 x 800 resolution

Internet Connection

High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups.

Plug-Ins

Client must have the ability to install Adobe® Flash Player 11.1 or higher

Paychex Flex and Paychex Time Apps for Smartphones and Tablets

Mobile Device

Apple® iPhone®, iPad®, iPod touch®
Android-powered smartphones and tablets

Operating System

iOS 6.0 or later, Android 4.0 or later

Internet Connection

Requires continuous connection during app session

Login

Paychex Flex Single Sign-On account

Paychex Benefit Account App for Smartphones and Tablets

Mobile Device

Apple® iPhone®, iPad®, iPod touch®
Android-powered smartphones and tablets

Operating System

iOS 6.0 or later, Android 4.0 or later

Internet Connection

Requires continuous connection during app session

Login

Paychex Benefit Account username and password

Paychex Accounting Online for Smartphones and Tablets

Mobile Device

Apple® iPhone®, iPad®, iPod touch®

Operating System

iOS 8.0 or later

Internet Connection

Data and transactions available offline. Requires connection to synchronize with Web-based app.

Login

Paychex Accounting Online username and password

Paychex Preview® Payroll Application

Processor

Intel® Pentium® IV 1.5 GHz or greater processor (2.5 GHz recommended)

Memory

512MB RAM (1GB recommended) 64MB video RAM

Monitor

24-bit color monitor

Internet Connection

High-speed/broadband Internet connection recommended. If using dial-up modem, 56 Kbps is highly recommended.

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1

Disk Space

2GB plus 200KB for each employee per year, depending on options installed.

CD-ROM Speed

8x

Printer

For check printing, any PCL-5 compatible printer with appropriate MICR toner cartridge.

For report printing, Citrix universal print drivers that follow the .PCL format are supported.

Note: Printers that have Citrix universal print drivers are compatible for Preview Hosting Service.

HP1000 series printers are not supported.

The Save to PDF function requires a PDF reader to save, view, or print reports.

Network

Server must meet or exceed PC requirements listed above.

Ethernet Connection

10/100/1000 Mbps network

PST 1000 Time Clock

System Requirements For Web Access

Any Web browser for PC, Mac, tablet or smartphone

System Requirements For Direct Connection

Microsoft® Windows®: One available Ethernet or USB port
Mac OS®: Ethernet connection

Retirement Services

Operating System

Microsoft® Windows® XP (Vista® or 7 recommended), Mac OS® X

Processor

Intel® or AMD® 1.6GHz (2.4 GHz recommended)

Memory

512MB RAM (1GB recommended)

Monitor

1024x768 resolution (Screens with lower resolutions can be used with some scrolling required.)

Internet Connection

For optimal performance, use cable access, satellite, or DSL. The usage of a 56K modem is not recommended and may result in diminished performance and slower downloads.

Supported Browser

Microsoft® Internet Explorer® 7 or higher, Firefox® 3.x, Safari® 4.0 or higher
Note: Paychex does not support beta versions of these browsers.

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Online and Paychex.com.

JavaScript

JavaScript must be enabled in your browser.

Additional Software

Adobe Reader® required to view reports and other documents; Flash® Player required to view charts, tutorials, and demonstrations.

Time and Labor Online

Memory

32MB RAM

Monitor

256 color / 800x600 resolution

Internet Connection

Cable access or DSL

Supported Browsers and Operating Systems

Google Chrome, Firefox®, and Microsoft® Internet Explorer® 9, 10, and 11 on Windows 7 and 8.1
Google Chrome, Firefox®, and Safari® on Mac OSX 10.8+

Cookies

Your browser must be set to allow cookies.

Pop-Up Blocker

Set your pop-up blocker to allow pop-ups from Paychex Flex.

Internet Service

ISP or online service that allows the use of the listed browser

What are My Browser and Computer Settings?

Compare your system to our minimum requirements.

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