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Survey: Outlook and Confidence in U.S. Economy Both Up Among Business Owners

October 29, 2018
Paychex Business Sentiment Report

Rochester, N.Y. (October 29, 2018) – The latest Paychex Business Sentiment Report shows the sentiment among business owners when it comes to a number of things – most notably overall business outlook and the U.S. economy – is trending up since the last report in July 2018. The report, issued by Paychex, Inc., a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services, is the result of polling 600 randomly selected business owners with 500 employees or less about topics likely impacting their profitability and prospects for growth.

On a scale of 1-100 with 1 representing the highest level of pessimism and 100 representing the peak of optimism, business owners’ overall business outlook is up six points since July from 65/100 to 71/100 and their confidence in the U.S. economy is up five points over the same time period to 65/100. A complementary study of the same sample of business owners revealed economic growth is the top issue they’re watching heading into November’s midterm election.

Other topics business owners continue to be optimistic about since July’s report include:

  • Access to capital: +3 points to 65/100
  • Ability to make capital investments: +3 points to 62/100
  • Overall regulatory environment: +3 points to 53/100
  • Ability to raise wages: +2 points to 51/100
  • Ability to fill open positions with qualified candidates today: +1 point to 51/100

“While the tight labor market is still making it difficult for some businesses to hire and retain qualified candidates, it’s encouraging to see that today’s business owners aren’t letting that impede their general outlook or ability to grow,” said Martin Mucci, Paychex president and CEO. “It will be interesting to see what impact the consistent level of optimism plays in the midterm elections.”

The only topic to experience a slight drop compared to July’s report is respondents’ ability to find new customers, which slipped a single point to 68/100. However, among all topics covered in the survey, business owners’ confidence in attracting new business still ranked second only to overall business outlook (71/100).

To view an infographic and read further data analysis, including sentiment by business size, geography, industry, and more from the October 2018 Paychex Business Sentiment Report, visit

Acerca del Informe de perspectivas empresariales de Paychex
Data included in the Paychex Business Sentiment Report was taken from the results of the Paychex Business Survey, administered by Bredin, a third-party research firm. The survey was conducted online between September 12, 2018 and September 24, 2018 polled 600 randomly selected principals of U.S. companies with 1-500 employees. Results are representative of how small business owners feel, on a scale of 1 to 100 with 1 representing the highest level of pessimism and 100 representing the highest level of optimism. This Business Sentiment Report will be distributed on a trimester basis with the next report coming in the spring 2019.

Disclaimer: The data cited in this news release represents the opinions of the survey respondents and not those of Paychex or its employees.

Acerca de Paychex
Paychex, Inc. (NASDAQ: PAYX) es un proveedor líder de soluciones integradas de administración de capital humano para servicios de nómina, beneficios, recursos humanos y seguros. Al combinar su innovadora tecnología de software como servicio y su plataforma móvil con un servicio personal dedicado, Paychex empodera a los propietarios de pequeñas y medianas empresas a enfocarse en el crecimiento y la administración de sus negocios. Respaldada por más de 45 años de experiencia en la industria, Paychex brinda servicio a más de 650.000 clientes de nómina al 31 de mayo de 2018, en más de 100 localidades en los Estados Unidos y Europa, y paga a uno de cada 12 empleados del sector privado estadounidense. Conozca más sobre Paychex visitando, y manténgase conectado en Twitter y LinkedIn.