A Commitment to Security

At Paychex, the safety and security of your personal and account information are among our top priorities.

Security News

Receive the latest news from Paychex and the security industry.

  • IRS Alerts Payroll and HR Professionals to Phishing Scheme Involving W-2s

    March 10, 2016 - The Internal Revenue Service issued an alert to Payroll and HR Professionals regarding a new phishing scheme involving W-2s. Cybercriminals are emailing company payroll departments posing as the CEO of company and requesting an employee listing complete with personal information including Social Security Numbers. IRS Criminal Investigation has received several reports of individuals falling prey to this scheme. IRS is advising anyone receiving a similar request for personnel listings appearing to be from the company CEO to investigate before sending sensitive data. Refer to IRS Alert 2016-34 for additional information at https://www.irs.gov/uac/Newsroom/IRS-Alerts-Payroll-and-HR-Professionals-to-Phishing-Scheme-Involving-W2s.

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Our Part: How Paychex Protects You

We help keep your personal and account information secure by adhering to best practices in:

  • Technology

    We help protect against unauthorized access and alteration to customer data through the use of malware detection and prevention, firewalls, and other industry-standard technologies. Paychex encrypts sensitive information transmitted online and uses advanced technologies for information backup and recovery.

  • Physical and Workplace Safety

    We abide by industry best practices, policies, and procedures that cover the security of our workplaces, systems, and records.

  • Employee Training

    Only authorized personnel have access to confidential information. We require our employees to take information security training and implement this into their jobs every day.

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Your Part: Keep Your Information Secure

Know what to look for and do when it comes to the safety and security of your information, employees, and your business.

  • Recognize Potential Risks

    We urge you to take all the necessary precautions when handling and protecting your company hardware, data, employees, and facilities.

  • Keep Login Credentials Confidential

    Your user ID, user name, password, picture, and pin code all represent keys that allow you to access your account information on our system. Do not disclose these credentials to others.

  • Use Logout Features

    After viewing your account or performing any transaction online, use the Log Out button when finished, and close your browser completely. This ensures that no one can view your account information after you've logged out.

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If you believe an unauthorized party has accessed your account or information, please contact us immediately.

Contact Us

Please contact your Paychex service provider for more information about our security policies and procedures, or to report suspicious activity.