Request a free quote
Coronavirus Help Center
Coronavirus Help Center – tools to help you navigate today's challenges and opportunities.

Switch to Paychex from that other payroll company… it’s easy, fast, and secure

Experiencing payroll issues during COVID-19 and the PPP? You shouldn’t have to settle on your payroll provider. Especially now. That’s why we’ve introduced PPP Loan Reporting.

In times like these you need accurate, comprehensive reporting to help you stay in compliance. Whether you’re looking to outsource payroll for the first time or thinking about switching payroll providers because of the Paycheck Protection Program (PPP), there are many factors to weigh. Choosing Paychex vs. ADP, Gusto, or Intuit Quickbooks Online Payroll depends on what your business values, prioritizes, and demands from a provider.

Here’s a comprehensive comparison of some of the most popular payroll companies among small businesses including the services, features, they offer.

Paychex Flex all-in-one HR management system
Compare Payroll Services
Intuit Quickbooks® Online Payroll
Flex® Select
Payroll Basics

Don’t assume all providers offer the same services — even when it comes to seemingly basic functions such as onboarding assistance and payroll tax payment and filing.

Proactive, dedicated HR advisor available to provide clients with real-time advice and best practices
* *
* *
Dedicated new client onboarding support for all client sizes
Payroll tax payment and filing: federal, state, and local
Automatic new-hire reporting
Household wages support
Option to extend the collection of payroll funds from your bank by seven days without service interruptions or insufficient fund charges
Same-day ACH capability

How easy is it to enter payroll, access reports, and give employees access online and from mobile devices?

Integrated solutions
Cloud-based payroll system
Employee self-service
* * *
Employee self-service from native mobile app
Single native mobile app for payroll processing and other functions
Advanced time & attendance scheduling with lunch and breaks
* *
* *
Forecasted PTO balance
* *
Multiple payroll pay entry views in a single platform
Common native mobile app experience for employee and administrators
Customer Service

Payroll can be complicated. How easy is it to reach your provider if you have a question or need help?

Support Via Phone, Chat, and Email
24/7 Availability
Entirely U.S.-based specialists
Company Profile

It can be smart to choose an established provider with expertise in the needs of small businesses.

45+ Years in Business
On Fortune magazine’s World’s Most Admired Companies list
Named by the Ethisphere® Institute as one the World’s Most Ethical Companies
Chosen as the provider of the “Best HR Outsourcing for Small Business Overall” by
PPP Assistance

If you are in the middle of PPP loan forgiveness, you should be happy with the process no matter the vendor. We’ll see you through the entire PPP Loan Forgiveness process.

Robust PPP loan forgiveness estimator for clients updated each pay period with estimated and projected forgiveness amounts. Includes ability to enter required non-payroll expenses, such as utilities and mortgage.
Happy cafe owner

We’ll do the hard work when you’re switching payroll providers

When you switch to Paychex, we make it a smooth transition. We work with you to collect the necessary paperwork and balance your 2020 year-to-date payroll data. We also help you maintain complete PPP data continuity through the entire forgiveness application process — even entering your pay-per-period payroll information for 2019 and 2020 Q1 and Q2.

With our simple onboarding process, we can get you up and running in as little as 48 hours after signing up. Simply provide some necessary paperwork and employee information (federal ID number, employee bank accounts, etc.) and, as your new payroll provider, we’ll take care of setting up your account. To make things go even faster, we’re often able to help you pull your data directly from your previous payroll company's system.

Customer service representative on headset

Dedicated customer service every step of the way

Having trouble reaching a live human to help with your PPP, payroll, and HR questions? Throughout the onboarding process you’ll have a one-to-one customer service experience with a highly trained Paychex representative:

  • Sales representative will help you gather the necessary information.
  • Implementation specialist will audit back to the beginning of the year and process your first few payrolls for you.
  • Designated payroll specialist, who will be your one point of contact once you’re fully onboarded, is 100 percent accountable to make sure you’re taken care of.
  • Paychex has created a specialized report that has payroll costs calculations you’ll need to complete a PPP application and we can help you through the loan forgiveness process.

Switching payroll providers can't get much easier!

Paychex Paycheck Protection Program (PPP) Loan Forgiveness Reporting

The reporting demands for the forgiveness of your Paycheck Protection Program (PPP) loan are complex and rigorous. Couple that with the changing guidance from the Small Business Administration (SBA) and it’s enough to worry any small business who’s gained access to PPP funding.

Paychex is here to help. We have proactively supported our clients throughout the entire PPP process, and we’re ready to bring that same level of service to you.

  • Proactive PPP reporting
    As soon as the SBA provided guidance to apply for a PPP loan, we proactively issued PPP reports to our customers to help them easily complete the loan application process. We’ll do the same for you.1
  • Loan forgiveness estimator
    We were the first payroll provider to introduce a PPP loan forgiveness estimator, helping our customers quickly assess how much of their loan they could expect to be forgiven.2
  • We handle the payroll calculations
    Our PPP Loan Forgiveness Reporting is detailed and easy to access, and our compliance experts help ensure our payroll cost calculations align with the latest SBA guidance.

If you aren’t happy with your current payroll process or provider, you shouldn’t have to settle. Especially now. Especially if you are in the middle of the PPP loan forgiveness process.

That’s why we’ve introduced PPP Loan Reporting. No matter where you are in the PPP loan process, we can make the transition seamless and support you through to the end, including delivering the documentation you need to maximize the forgiveness of your PPP loans.

Making it easy to apply for a PPP loan
"We have worked with Paychex for over five years, and I have always appreciated your excellent customer service, the good work of your colleagues, and the easy-to-use technology you make available to clients. As we mobilized to review and apply for a PPP loan, I again appreciated and am grateful for the fact that Paychex invested the time and resources to make it easier for clients to access and report the critical payroll information required by lenders and the SBA. Although the PPP loan process at the federal level and amongst the banks has not been smooth, I am happy to report that my interactions with you, Paychex as a whole, and your technology platform have been, by far, the smoothest and easiest part of the entire process. Thank you!"

Industry: Professional Services

paychex promise

Paychex Promise® with Payroll Protection

Paychex Promise differentiates Paychex from competitors like ADP and Gusto. It’s a one-of-a-kind solution for when the worst happens, providing your business protection against payroll interruptions. We provide you the flexibility to extend the collection of payroll funds from your bank account by up to seven days.3

#1 Ranked
401(k) Plan Recordkeeper
Work with an expert
Paychex is committed to providing resources to the Spanish-speaking community. To ensure we are providing the most up-to-date and accurate information, some content on this website will be shown in English, and will be provided in Spanish when available.
FORTUNE Future 50 Company

Named a FORTUNE Future 50 Company for Consistent Performance and Continued Innovation

2020 World's Most Ethical Companies Award

2020 World's Most Ethical Companies

Awesome New Tech Award

2019 HR Technology Conference Awesome New Technologies for HR Award

Inc award for best HR outsourcing solution for small business

Best HR Outsourcing Solution for Small Business

Forbes award for the world's most innovative companies 2018

Named one of The World's Most Innovative Companies by Forbes

Brandon Hall Group Award 2019

Brandon Hall Group
Excellence in Technology Award