Skip to main content
A business owner and employee

Employee Retention Tax Credit (ERTC) Service

The Paychex ERTC Service can help businesses claim the Employee Retention Tax Credit retroactively to March 12, 2020. Your business will receive:

  • A specially trained ERTC expert to review if qualified wages used 
  • A report providing full documentation of all calculations
  • Preparation and filing of the respective amended return

The Infrastructure Investment and Jobs Act ended the ERTC, for most employers, Sept. 30, 2021. Recovery Startup Businesses remain able to claim the credit for wages paid through Dec. 31, 2021. 

How To Qualify for ERTC?

Small-business owner and CPA Gene Marks provides a brief video overview of the employee retention tax credit and its benefits. Paychex can easily check for its customers whether their business is eligible. During the pandemic:

  • Were operations partially or fully suspended under government orders due to COVID-19?
  • Did your business experience a decline in percentage of gross receipts?
  • Are you a Recovery Startup Business that began after Feb. 15, 2020?
Cover image for On the Mark podcast with Gene Marks  on ERTC Service for Paychex clustomers
ERTC Service

ERTC By the Numbers


Businesses surveyed in a Bredin Snap Poll said they were not aware of ERTC.


Paychex customers, on average, have qualified for this amount in ERTC refunds.

More than 23,500

The number of Paychex customers who have worked with our ERTC Service and received refunds.


In 2020, an eligible business could claim up to $5,000 per employee annually for ERTC. In 2021, businesses could claim up to $7,000 per employee per quarter.

The Benefits of Working with the Paychex ERTC Service

Customers who sign up for the Paychex ERTC Service and HR Services will receive a $1,500 reduction on set-up fees for their HR Services.

Are You a Current Customer?

If you are a current non-PEO payroll customer of Paychex, we will review your eligibility for the Employee Retention Tax Credit (ERTC). We will evaluate your account at no risk to you. If you do not have any credits you will not be charged for the service. There is a fee for the ERTC Service only if credits can be claimed. Contact your payroll representative if you are interested.

Get Started

Not a Current Customer?

Even if you were not our customer in 2020 and 2021, by switching payroll providers to Paychex, we can help non-PEO customers with an initial review to see if you are eligible for the Employee Retention Tax Credit. If you are not eligible, you will not be charged a fee. If you are eligible, there is a set up fee. An evaluation of your wages for credits will be part of the ERTC Service and you will only be charged for the service if credits are identified.

Contact Us Today

Interested in Help with Other Tax Services?

Businesses leave billions of dollars in tax credits on the table every year. Paychex makes it simple by saving you time, identifying available tax credits and helping you claim them.