Why We Win: Paychex vs. TriNet
TriNet Zenefits users are being left behind — but you don’t have to be. Whether you need an intuitive HR platform or the comprehensive services of a professional employer organization (PEO), Paychex is here to help make your transition seamless.
Choose Paychex for Superior Support, Whenever You Need It
TriNet has limited call center customer service hours and no additional training after set-up and implementation.*
Choose Paychex for proactive, dedicated HR support with extended service and ongoing platform training availability.
TriNet Lacks Truly Scalable All-In-One Technology
TriNet relies on separate apps for payroll and expenses and has limited custom reporting options, requiring support requests.*
Paychex has an all-in-one platform for everything payroll and HR. Use the same platform to easily access and customize reports to suit your specific needs.
TriNet Is Missing Integrated Time Tracking
TriNet’s time charts are not integrated with their payroll system, requiring manual input and lengthy implementation.*
Paychex integrates time and attendance tools with payroll, eliminating manual input hassles.
What Paychex Customers Have To Say
See how Paychex customers feel about their experience.1
Great Service
“Paychex Flex is easy to use. Paychex takes care of all our tax submissions, garnishments, etc., which takes that responsibility out of our office.”
— Karmin K.
Perfect for Small Businesses
“They make everything easy as a small business owner.”
— Gordon Q.
Best Payroll Service I’ve Used!
“I love the fact they also offer so much more than Payroll including 401k and HR services!”
— Dawn G.
Integrate With Familiar Tools
Paychex Flex® integrates with dozens of software solutions for accounting, hiring, HR, and more so you can share data and work across systems you’re already familiar with.
Why Choose Paychex?
Tony Caldwell noticed how the company’s rapid growth immediately exposed gaps in their in-house ability to handle payroll and HR complexities.
"[Our HR Business Partner] is doing what's best for our business, taking in the whole picture, asking what our opinion is, what we would like to be done. He feels like part of the team."
Recognized for Innovation, Ethics, and Performance
Paychex vs. TriNet FAQs
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What Is Zenefits?
What Is Zenefits?
Zenefits is a cloud-based software-as-a-service (SaaS) solution, also known as a human resources information system (HRIS). It was started in 2013 and faced compliance issues in 2016 which eventually resulted in regulatory settlements and fines. Zenefits had been acquired by TriNet in 2021, which announced it will sunset the solution at the end of 2025.
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What Is TriNet?
What Is TriNet?
TriNet offers administrative services organization (ASO) and professional employer organization (PEO) solutions for small and medium-sized businesses (SMB), including payroll, benefits, HR, and compliance services. It currently supports about 356,000 worksite employees compared to the 2.2 million worksite employees supported by Paychex.
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Is Zenefits Owned by TriNet?
Is Zenefits Owned by TriNet?
Zenefits was acquired by TriNet in 2021, but the company has stated it will no longer support Zenefits at the end of 2025.
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What Went Wrong With Zenefits?
What Went Wrong With Zenefits?
What happened to Zenefits is that after TriNet acquired Zenefits, it decided to focus on its administrative services organization (ASO) and professional employer organization (PEO) services rather than continue to support Zenefits as its stand-alone human resources information system (HRIS). TriNet decided to sunset Zenefits at the end of 2025.
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How Much Did TriNet Pay for Zenefits?
How Much Did TriNet Pay for Zenefits?
At the time TriNet acquired Zenefits in December 2021, the amount of stock and cash paid by TriNet to Francisco Partners, a global investment firm, was not disclosed. Zenefits had reached a financial agreement with Francisco Partners in March 2021 and at one time had been worth $4.5 billion.