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A business owner working on his computer

Why Companies Choose
Paychex vs. Gusto

Paychex offers support options and scalable tools that Gusto can't match.

Paychex wins the G2 award for Top 50 small business products in 2025
Paychex wins the G2 award for Leader - Americas - Winter 2025
Paychex wins the G2 award for Grid Leader - Small Business
Paychex wins the G2 award for Grid Leader - Enterprise
Paychex wins the G2 award for highest user adoption
G2's Fastest Implementation Award for Spring 2025

Get Personalized HR Support

Gusto outsources HR services to a third-party call center, offering general guidance through a call center without a strategic approach.*

Paychex provides HR services led by dedicated, certified HR Business Partners (HRBPs) with an average of 15 years of experience, offering tailored solutions and strategic support to meet your business goals.

HR manager talking to a client

Choose the Leading 401(k) Provider

Gusto offers 401(k) through a third-party connection with Guideline, requiring employees to access 401(k) information through a second app.*

On the other hand, Paychex is the leading 401(k) plan provider in the nation1 and offers the only single sign-on app that allows employers and employees to access all payroll and retirement information in one place.

An employee looking at her 401(k) balance

Opt for Scalable Payroll & HR

Gusto lacks features like learning management, time tracking, employee engagement tools, and PEO options, making it likely that you'll need to switch providers as your business expands.*

Paychex provides solutions for businesses of all sizes, with customizable plans to fit your needs and the flexibility to grow with your business.

One Paychex Flex system for all clients, on desktop or mobile devices

Run Payroll From Anywhere

Gusto’s mobile app lacks comprehensive administrative capability, making it challenging for employers or HR staff to manage payroll or access key employee information on the go.*

Paychex’s apps empower both administrators and employees with features like mobile payroll management, access to reports, and easy updates to profiles and benefits, all from one app.

Paychex Flex mobile app

Finding the Right Payroll and HR Tool Can Feel Overwhelming. Our Specialists Are Ready To Help.

What Paychex Customers Have To Say

See how Paychex customers feel about their experience.2

Great Service

“Paychex Flex is easy to use. Paychex takes care of all our tax submissions, garnishments, etc., which takes that responsibility out of our office.”

— Karmin K.

A small business owner focuses on making sure recordkeeping is accurate

Perfect for Small Businesses

“They make everything easy as a small business owner.”

— Gordon Q.

A paystub on a mobile device

Best Payroll Service I’ve Used!

“I love the fact they also offer so much more than Payroll including 401k and HR services!”

— Dawn G.

Integrate Payroll With Familiar Tools

Paychex Flex® integrates with dozens of software solutions for accounting, hiring, HR, and more so you can share data and work across systems you’re already familiar with.

Paychex Flex integrates with companies like Xero, Indeed, Intuit Quickbooks and Jirav

Recognized for Innovation, Ethics, and Performance

World's Most Ethical Companies Award 2025
World’s Most Ethical Companies
Customer Satisfaction - IDC SaaS Award
Leader in Customer Satisfaction
america's most innovative companies 2025
America’s Most Innovative Companies
Best Small Business-focused solution from HR Tech 2024 award
Best Small Business-Focused Solution
Top HR Product award
Top HR Product
2025 Training APEX Hall of Fame
World’s Top Training Organizations