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Payroll Protection Comes With Paychex Promise®

Paychex Promise® provides payroll funding flexibility and protection to help your business navigate seasonality and economic stress, including:

  • Short-term payroll funding relief
  • Fraud support
  • Credit-building tools
  • Compliance insights

Goodbye Payroll Interruptions

Paychex Promise gives you peace of mind to help pay employees on time — even during cash flow challenges — by delaying payroll fund withdrawals up to 7 days without disrupting services or risking overdraft fees.

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What You Can Expect With Paychex Promise

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Payroll on Your Schedule

Process up to two same-day ACH requests each subscription year at no additional cost to keep your payroll running smoothly.

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Building Your Credit

Monitor and build your business credit profile at a discounted rate through Experian®, helping you track your financial performance.

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Small Business Loans

Get discounted origination fees when obtaining financing through Biz2Credit® and their network of lenders for your business needs.

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Payroll Fraud Hotline

Connect with a dedicated payroll fraud hotline for expert assistance and resolution support if a fraudulent event occurs.

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Regulatory Updates

Receive monthly compliance information and regulatory news to stay informed on key issues impacting your business and workforce.

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The Benefits of Protecting Your Payroll Processes

Financial Flexibility

Extend the collection of payroll funds from your bank account to ensure your funds are ready and available without disrupting payday for your employees.

Business Continuity

Ensure payroll runs smoothly even during cash flow issues, reducing the risk of missed payments, employee dissatisfaction, and reputational damage.

Risk Mitigation

Receive fraud support and compliance updates to help your business stay current with the latest regulations and requirements.

Confidence

With Paychex helping with the complexities of payroll timing, fraud response, and compliance alerts, you can focus more on business growth and less on stress.

Get 3 Months Free on Us*

$99/yearly subscription

Whether you're already using Paychex payroll or planning to, Paychex Promise can be added on at any time to any payroll or HR package.

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What Our Clients Are Saying

“We are ... reimbursed through different insurance panels and sometimes they pay late, or we have to fight the claims. Paychex Promise® ... is just exactly what we need. We need a platform that was going to help us float until we were reimbursed properly from those different insurance panels. So, they have really helped us."

Jessica Hall, Co-owner
1-9 Employees
Treasure Coast ABA Services

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Ready To Get Started?

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Get in Touch

Fill out our form and we'll be in touch within the next business day.

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Choose Your Package

We'll help you select the right package for your needs alongside Paychex Promise.

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Get Started

Start your 3-month free trial and begin utilizing Paychex Promise after running your first few payrolls.*

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Paychex Promise Frequently Asked Questions

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits

Hello 👋 How can we help?

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Hello 👋 How can we help?

Do you use Paychex Flex® or Paychex Oasis?

How can we help you?

Great 👍 Let me know if there's anything I can help with, I'll be right here.

Would you like to chat with a sales rep?

For any questions, you can reach support through Paychex Flex.

Thank you for being a Paychex customer. We appreciate you!

For any questions, you can reach client support by calling 1-888-627-4735 or through Paychex Oasis.

You may also contact your service specialist directly.

Thank you for being a Paychex customer. We appreciate you!

We can help you with that, please click the button below to get a quote!

Do you use Paychex Flex® or Paychex Oasis?

If you have a payroll issue, please contact your employer. To get help with your retirement plan, FSA, or employee forms, please click here.

You can access your Paychex Oasis login here or through the Paychex login page. For any questions, you can reach the Employee Service Center at 1-800-822-8704.

To reset your password or unlock your account, please follow the steps here. You can also reach out via our Login Assistant if you need further support.

Can you confirm if you are a Paychex customer or an employee of a business that uses Paychex?

Thank you! Here is where you can get Client Support. Select the topic you need assistance with, and we'll point you to the right resource!

Thank you! Here is where you can get Employee Support. Select the topic you need assistance with, and we'll point you to the right resource!

Can you confirm if you are a Paychex customer or an employee of a business that uses Paychex?

Thank you! Here is where you can get Client Support. Select the topic you need assistance with, and we'll point you to the right resource!

Thank you! Here is where you can get Employee Support. Select the topic you need assistance with, and we'll point you to the right resource!

I can help with that. Please start here for resources and ways to get in touch.

In order to take advantage of our promotions and discounts, please speak with our sales team or call 833-729-8200, and they can help!

Which products are you interested in?

A PEO (Professional Employer Organization) is an all-in-one HR solution that helps make it easier for you to manage employee benefits, HR, payroll, and compliance. Learn more about our PEO services and how they can help your business.

Paychex works with businesses of all sizes. Learn more about our payroll services and how we can help your business here.

Paychex offers flexible Payroll and HR Plans for every business. Learn about our packages here.