John Gibson

John B. Gibson, Jr. assumed the role of president and chief executive officer at Paychex in October 2022. Under his leadership, Paychex has expanded its reach to support ~800,000 customers and is positioned to surpass $6 billion in revenue in FY26. During his tenure as president, Gibson launched the Paychex Impact Strategy, positioning the company as the digitally driven HR leader in the human capital management (HCM) industry.

Consistently recognized as one of the most respected companies in the HCM industry, Paychex continues to strategically invest in solutions that deliver a unique blend of innovative technology and advisory solutions to customers. In April 2025, Gibson led Paychex through its largest acquisition in company history with the addition of Paycor, creating the industry’s most comprehensive, flexible, and innovative suite of HCM solutions for businesses of all sizes. He has also been instrumental in Paychex’s international expansion and in growing the company’s digital payroll and PEO businesses, both organically and through acquisitions.

Gibson has cultivated a purpose-driven culture and relentless pursuit of innovation, both of which fuel Paychex’s commitment to helping businesses succeed. From technology capabilities to advisory solutions, Paychex is helping clients with their most important challenges, such as attracting and retaining talent, offering affordable and competitive benefits solutions to their employees, driving efficiencies to improve cash flow, and gaining access to the capital required to drive growth.

Since its founding, Paychex has had a positive impact on the lives of its customers and their millions of employees, shareholders, and the communities where its 19,000 employees live and work around the globe. Paychex is recognized as one of the most innovative companies and best places to work, as well as holding the distinction of being recognized for 17 years as one of the World’s Most Ethical Companies by Ethisphere – one of only three companies in the world to achieve such longevity. 

Gibson served as Paychex’s president and chief operating officer in 2021, the year prior to being named CEO. In this role, he led operations, sales, service, marketing, and product management. He had previously served as senior vice president of service since joining Paychex in May 2013.

Prior to Paychex, Gibson served in senior executive positions at HR outsourcing and technology companies, including Ameritech (now AT&T) and Convergys (now Concentrix), where he served as president of the HR management division providing comprehensive global HR solutions to clients in 68 countries.

Gibson serves on the New York Fed’s Second District Advisory Council and is a regular guest on CNBC’s Squawk Box and Mad Money where he discusses labor market insights and Paychex’s financial performance. He holds a Bachelor of Arts degree from Indiana University. He also earned certifications at Northwestern University’s Kellogg School of Management and the international business program of INSEAD, a global graduate business school. Active in the community, Gibson has served on the community investment board for the United Way of Greater Rochester and the Finger Lakes and the board of directors of Hillside Family of Agencies.