Client Testimonials
Plumbing Doctor Tightens Up Its Processes with Help from Paychex PEO
While trying to stay on top of the ever-changing legislative and regulatory environment in California — minimum wage, Cal/OSHA standards, labor, and more — Plumbing Doctor experienced some employee issues. The longtime family business turned to Paychex PEO, which provided a dedicated HR Professional who helped the company develop training to bring consistency to their processes.
Featured Stories
May 20-24 is National PEO Week. Paychex celebrates and thanks our PEO clients.
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Video1:16Senior Living Communities Discover How Paychex PEO Supports Growth250-1,000+ Employees“When we acquire a new community, continuity in the team members is very critical to the residents, so it’s very critical for us to ensure … all these team members are enrolled in a payroll system, signed up for their benefits, get their 401(k).”
Lisa Lacy, Senior Vice President of HR -
Video1:07Consulting Group Manages to Adapt and Grow with Purpose250-1,000+ Employees“It’s important to understand what you believe in, where you’re going, what you represent, what you care about because you’re going to attract those same people to join you on this journey.”
Olivia Straine, CEO -
Video1:13Paychex Offers Solutions for Auto Body Shop Franchisee to Customize50-249 Employees"In order for my business to do well, I basically have to pay lots of attention to the quality, the training, the employees. So, considering all of this, I am very happy I am with Paychex because they are making it easy for me."
Ron Hashemi, Multi-Unit Franchisee
Testimonials
“Being able to promote the jobs that we have with the different platforms that Paychex has, to get our jobs out there and recruit more people, they’ve made the onboarding process a lot easier for us to hire as quickly as possible.”
"I took the time when we were closed to be super-prepared for when we were able to open back up. The biggest thing is to always surround yourself with people who k now more than you do. Paychex is a resource. My accountant is a resource."
— Courtney Benson, owner
“I did not have a clue as to what (ERTC) was, and I was a little skeptical of it because I thought I was on top of everything …. The impact it will have on my business will be huge and my plans for it are to continue to grow my business ….
“[We are able to] showcase to potential employees that we are different because we were able to partner with Paychex to offer all these benefits — in some cases, even better than Fortune 500 companies. That allows us to attract really brilliant talent to join us on this journey.
“With Paychex PEO there is just a huge increase of knowledge (on our part) about best practices for running a business, especially in California where there’s also a lot of compliance and labor laws that seem to change all the time.”
"Oh my gosh! I was so excited. I was like, 70 percent. I started doing the numbers immediately.
“Once you start making sure the profitability is there, then you can focus on [the fact] that it’s not always about the bottom line. It’s about doing the best we can for … employees and customers.”
"The daily time that I don’t spend on (payroll) … it really changes my daily routine. It allows me to make phone calls, answer emails, talk with general contractors and talk with my franchise (personnel). Having the ability to do that streamlines both processes."
“I think we’ve got a great price and a great product .... I’m hesitant [when local companies approach me to switch providers]. I mean, [my rep] Sheri is local. Even though Paychex is a national company, I don’t feel like we’re just a number.
“When I got my first invoice I was amazed because the invoice was about half as much as we were paying … that savings goes toward salaries or technology or supplies for the kids. It’s hard to imagine switching when we get a great price and a great product.”