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Paychex Reviews

Discover how Paychex Flex is helping clients do what they do best — run their business.

Trusted reviews from your peers

My payroll representative has been invaluable to us over the last 22 years with paychex. A huge asset for us. Great customer service. She has always gone above and beyond. An excellent example of putting the client first...

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Mark M., Hospitality 06/16/2021

As an appreciative PAYCHEX customer of 20 years, I wanted to recognize one of your client service managers - Becky - for her outstanding professionalism and service to one of your customers. In this very difficult time of COVID-19 with applications for two PPP loans, amended 941X's, etc, Becky has gone out of her way to be incredibly helpful to one of her clients and has done so in a very nice, gracious way. Without her help, knowledge, and expertise, I would never have been able to access these government programs.

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Peter B., Small-Business (50 or fewer emp.) 04/30/2021

I like the customer service and ease of use the best. The online dashboard makes it easy to find all the reports I need for payroll. It's also nice employees have access to their own paystubs and W2's.

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Elizabeth Z, Small-Business (50 or fewer emp.) 04/22/2021

Review provided by G2Crowd

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