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Paychex has be recognized by G2 for our payroll and HR solutions

Paychex Reviews

Discover how Paychex Flex is helping clients do what they do best — run their business.

Why Customers Love Paychex

Exceptional Service
“Paychex has provided excellent service for us with Payroll, Taxes and Liabilities, Retirement Services, Health Insurance Benefits and Human Resource responsibilities. We are a small business that have been able to offer corporate benefits to our employees while maintaining a warm and friendly atmosphere. It truly helps us to have the best of both worlds!”
Marilou DiBagno - Southwest Florida Dental Group
Southwest Florida Dental Partnership
10-49 Employees
Exceptional Support Makes All The Difference – Our Paychex Team Feels Like An Extension Of Our Business
“The people we work with. We were fortunate to be assigned an exceptional team. If given the chance, I’d gladly hire them to work at our own company.”
Yelena Sivaya, CFO of Zenwise, LLC
Zenwise LLC
10-49 Employees
Continued Relationship With Paychex
“The Sr. client advocate assigned to our account has been instrumental to our continued relationship with Paychex.”
Mark Royack
ALLGRIND PLASTICS, INC.
10-49 Employees
Always Helpful, Quick Answers, And Easy To Use
“I like that Paychex establishes clear dedicated specialists to my account to assist. If I am not sure which individual to reach out to, our account manager helps me find answers and she's pretty quick about it too! Our payroll specialist and HR specialist have also been great to work with. Paychex has been great with pricing as well and we appreciate the partnership.”
Angela Chong
Wecan Wireless Inc
50-249 Employees
The Quick Replies And Solving Of Problems
“The staff assigned to us are quick to respond to calls or emails and are very helpful and patient.”
Anonymous
LA DIPERIE CENTRAL AVE ST PETERSBURG LLC
1-9 Employees
Wonderful Company And Great Help With Payroll And HR
“I like the convenience and help I get with my employees and the government contracts that require certified payroll. My agent is wonderful to help me learn and gives me great experience as we solve any problems that comes up.”
Cristie Peery
HIGHLANDER MASONRY & CONSTRUCTION, LLC
1-9 Employees
Very Happy With The Service
“Paychex onboarding and Payroll processing is very streamlined and easy to use. Our payroll specialist and client advisor always have the patience to explain things and answer promptly when we have a question.”
Cindy Jacobsen, Carmel Ambulance
The Carmel Volunteer Ambulance Corporation
10-49 Employees
Friendly, Knowledgeable And Eager To Resolve Any Issues You May Have
“Paychex is truly amazing! Everyone is extremely knowledgeable and eager to help!”
CHRISTIE GUARDIOLA-GOMEZ
THE J. GREGORY MYERS LAW FIRM, P.C.
10-49 Employees
Save Time And Money With Paychex
“We love the personal service and the variety of various features that immensely help our small company!”
Anonymous
SONDER MEDICINE INCORPORATED
10-49 Employees
Comprehensive, Friendly, Competent And Prompt
“They are truly a professional organization. The benefits offered are top-notch, the staff is competent, friendly, and prompt. If the main contact is not available, their backup reaches out to help any way they can. They remove all of the hassles, hurdles and legalese of running payroll and benefits, so we can focus on what's important...growing our business.”
Phil Prescott
WALKMED TECHNOLOGIES, LLC
1-9 Employees
Paychex Does An Exceptional Job
“The personnel at Paychex are professional. Their work is exceptional. You can reach out with any questions or problems and they respond quickly.”
Anonymous
Vickery Yamaha Inc
10-49 Employees
Super Friendly Access To Work With
“always available to help and move to the next level”
Karla Marin
Golden Global Insurance LLC
1-9 Employees

Trusted Reviews From Your Peers

“As a smaller organization, Paychex Flex met our needs. We have grown to just under 200 employees and need a HRIS that can serve all our needs.”

Full StarFull StarFull StarFull Star

Verified User, HR in Human Resources (51-200 employees)
07/01/2025

Review provided by Trust Radius

“I've been Paychex Flex customer for approximately ten years and have been using Paychex Flex for managing my payroll records. I've found the technology to be simple, straightforward and efficient for my needs. My employees and bookkeeper also utilize Paychex Flex to payroll access records and each one has found it to be very user-friendly.”

Full StarFull StarFull StarHalf Star

Barrie S., Insurance, 1-10 employees
06/25/2025

Review provided by Trust Radius

“For the most part, Paychex Flex is a very good payroll system and is well suited for a small business. Most basic features are simple and user friendly. For businesses that have hourly employees, its timeclock system is a good feature. For businesses that have a large number of employees and more complicated rules and policies, it might not be as appropriate because of the difficulty to set up for these rules and policies.”

Full StarFull StarFull StarFull Star

Kenton S., Religious Institutions, 11-50 employees
06/24/2025

Review provided by Trust Radius

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