Skip to main content Skip to footer site map
Paychex has be recognized by G2 for our payroll and HR solutions

Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Why Customers Love Paychex

Exceptional Support Makes All The Difference – Our Paychex Team Feels Like An Extension Of Our Business
“The people we work with. We were fortunate to be assigned an exceptional team. If given the chance, I’d gladly hire them to work at our own company.”
Yelena Sivaya, CFO of Zenwise, LLC
Zenwise LLC
10-49 Employees
Exceptional Service
“Paychex has provided excellent service for us with Payroll, Taxes and Liabilities, Retirement Services, Health Insurance Benefits and Human Resource responsibilities. We are a small business that have been able to offer corporate benefits to our employees while maintaining a warm and friendly atmosphere. It truly helps us to have the best of both worlds!”
Marilou DiBagno - Southwest Florida Dental Group
Southwest Florida Dental Partnership
10-49 Employees
Continued Relationship With Paychex
“The Sr. client advocate assigned to our account has been instrumental to our continued relationship with Paychex.”
Mark Royack
ALLGRIND PLASTICS, INC.
10-49 Employees
Always Helpful, Quick Answers, And Easy To Use
“I like that Paychex establishes clear dedicated specialists to my account to assist. If I am not sure which individual to reach out to, our account manager helps me find answers and she's pretty quick about it too! Our payroll specialist and HR specialist have also been great to work with. Paychex has been great with pricing as well and we appreciate the partnership.”
Angela Chong
Wecan Wireless Inc
50-249 Employees
The Quick Replies And Solving Of Problems
“The staff assigned to us are quick to respond to calls or emails and are very helpful and patient.”
Anonymous
LA DIPERIE CENTRAL AVE ST PETERSBURG LLC
1-9 Employees
Wonderful Company And Great Help With Payroll And HR
“I like the convenience and help I get with my employees and the government contracts that require certified payroll. My agent is wonderful to help me learn and gives me great experience as we solve any problems that comes up.”
Cristie Peery
HIGHLANDER MASONRY & CONSTRUCTION, LLC
1-9 Employees
Very Happy With The Service
“Paychex onboarding and Payroll processing is very streamlined and easy to use. Our payroll specialist and client advisor always have the patience to explain things and answer promptly when we have a question.”
Cindy Jacobsen, Carmel Ambulance
The Carmel Volunteer Ambulance Corporation
10-49 Employees
Friendly, Knowledgeable And Eager To Resolve Any Issues You May Have
“Paychex is truly amazing! Everyone is extremely knowledgeable and eager to help!”
CHRISTIE GUARDIOLA-GOMEZ
THE J. GREGORY MYERS LAW FIRM, P.C.
10-49 Employees
Save Time And Money With Paychex
“We love the personal service and the variety of various features that immensely help our small company!”
Anonymous
SONDER MEDICINE INCORPORATED
10-49 Employees
Comprehensive, Friendly, Competent And Prompt
“They are truly a professional organization. The benefits offered are top-notch, the staff is competent, friendly, and prompt. If the main contact is not available, their backup reaches out to help any way they can. They remove all of the hassles, hurdles and legalese of running payroll and benefits, so we can focus on what's important...growing our business.”
Phil Prescott
WALKMED TECHNOLOGIES, LLC
1-9 Employees
Paychex Does An Exceptional Job
“The personnel at Paychex are professional. Their work is exceptional. You can reach out with any questions or problems and they respond quickly.”
Anonymous
Vickery Yamaha Inc
10-49 Employees
Paychex Is An 11 Out Of 10
“The online portal is so easy to use. If i ever have a question, someone is always there to respond. I love Paychex. Wish I would have used Paychex from the start of my business.”
Jamie M. Gillespie
Madlivent LLC
1-9 Employees

Trusted Reviews From Your Peers

“I like how customizable Paychex is, especially from the dashboard to the custom reports. If I can't find what I'm looking for, I can simply reach out to my dedicated account representative, and they will help me create a report.”

Full StarFull StarFull StarFull StarHalf Star

Jorge M., Small-Business (50 or fewer emp.)
12/23/2025

Review provided by G2Crowd

“I like that Paychex has a clean, user-friendly interface and it includes everything needed for a standard payroll experience. I also appreciate seeing my paycheck in real time and having one central location for pay and benefits. The initial setup was very easy, just requiring a username and password.”

Full StarFull StarFull StarFull Star

Nelofar Q., Information Technology and Services Enterprise (> 1000 emp.)
12/23/2025

Review provided by G2Crowd

“I like the customization report that he can produce for analytical HR. Dedicated service to member who is willing to help us on payroll processing even at last minute. The fact that payroll can be submitted the day before the payday is convenient instead of submitting it two days prior. Have some more flexibility.”

Full StarFull StarFull StarFull Star

Verified User in Wholesale, Mid-Market (51-1000 emp.)
12/07/2025

Review provided by G2Crowd

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits