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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Awards for being easiest to use and a leader in different market segments

Why Customers Love Paychex

Ease Of Use
“We have used paychex for a few years. The platform is easy to use for employees and employers.”
Harvie H. Strickland
Cardiology & Medicine Associates Inc
1-9 Employees
Super Friendly Access To Work With
“always available to help and move to the next level”
Karla Marin
Golden Global Insurance LLC
1-9 Employees
Great Service
“I enjoy working with Paychex because they keep us informed and provides regular check-ins to make sure we have all the tools and information we need to provide for our staff and organization.”
Paula Gaillard
ATLANTA VICTIM ASSISTANCE, INC.
10-49 Employees
Great Service, Great Price
“The best part of working with Paychex is the relationships you build over the years. I have been working with my payroll representative for over 10 years now. I never have to worry about payroll with Paychex.”
Smart Engineering Design LLC
1-9 Employees
Exceptional Client Service
“The Paychex staff provides exceptional client support at all levels.”
Candice Schumacher, Pressure BioSciences, Inc.
PRESSURE BIOSCIENCES, INC.
10-49 Employees
Having A Hr Specialist On Hand
“Great Paychex HR Specialist when there is a problem, we reach out to our Paychex HR Specialist and she immediately gets a resolution.”
Keena Duncan Delta Gastroenterology PC
Delta Gastroenterology PC
10-49 Employees
Paychex Provides Solutions To Everyday Business Issues
“Paychex is a company that listens and provides solutions. I feel like in the past few years Paychex has really developed a strong platform for business like mine to utilize. I feel like they have asked for feedback from their clients and have done an amazing job at implementing what was asked of them. Not to mention their awesome support team, that will help you with basically everything. Paychex ”
Anonymous
Always There Home Care LLC
50-249 Employees
Fantastic Partner
“Paychex has been a fantastic partner in helping our business manage the bumps and surprises in this economy.”
Anonymous
FarBridge Inc
10-49 Employees
Customer Service
“Paychex customer service is awesome, you have your dedicated support staff, they answer your email AND the phone when you call. Very happy with the switch, just wish the cost of the payroll services was less.”
Anonymous
PHAROS ENTERPRISES OF WISCONSIN LLC
10-49 Employees
Simplicity Of Using The System
“Response if I have any questions they follow up to ensure you get your questions answered”
Anonymous
PLANET BINGO LLC
10-49 Employees
Ease
“Paychex makes my life easy: provides payroll services, files the associated taxes - and has great customer service through our assigned rep!”
Desiree Gemigniani
AIA Central Valley
1-9 Employees
Comprehensive Hr Solutions And Customer Support
“Paychex is customer oriented and provides excellent support to effectively manage HR operations.”
Anonymous
Ventura Tv Video Appliance
10-49 Employees

Trusted Reviews From Your Peers

“I liked that everything is in one software. HR forms, benefits and payroll are in one software and easy to find. I like the custom report feature which allowed me to easily do custom reports to see the info I wanted to see.”

Full StarFull StarFull StarFull Star

Verified User in Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.)
07/28/2026

Review provided by G2Crowd

“The system is very easy for both employees and administrators to learn and use. The time and attendance module offers different ways to complete the same tasks, such as reviewing and editing time cards, which makes the process more efficient. The system also flags exceptions so you know what needs to be addressed. The canned reports available are flexible enough to meet our specific needs. PayChex Flex provides alerts for our compliance requirements as well. It’s also very easy to save and share documents with employees, which eliminates the need for multiple paper copies.”

Full StarFull StarFull StarFull StarHalf Star

Allegra F., Mid-Market (51-1000 emp.)
07/28/2026

Review provided by G2Crowd

“The reports that are available to me as an employer. I also like the flexibility of the platform and how helpful the staff have been with responding to my questions.”

Full StarFull StarFull StarFull StarHalf Star

Verified User in Non-Profit Organization Management, Small-Business (50 or fewer emp.)
07/28/2026

Review provided by G2Crowd

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits