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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Paychex has be recognized by G2 for our payroll and HR solutions

Why Customers Love Paychex

Quality And Service
“They are competitive and follow up with issues and situations. They go the extra mile.”
Anonymous
Agemy & Sons Inc
1-9 Employees
The Easiness Of The Entire Process
“Very easy. Great communication. Very professional.”
Linda Dickow
LINDAS FRUITS INC
1-9 Employees
First-Rate Payroll Company
“A first-rate payroll company that puts the client first always and delivers the highest level of service equally to all clients regardless of their size.”
Andrew Reiss, CFO and General Counsel, D. BROCK Inc.
D Brock Inc
10-49 Employees
Paychex Is A Great Company To Work With And Great Employees
“Everyone at Paychex is so nice and easy to work with! If there is an issue that needs further review, Paychex will keep you updated on the progress! Thank you very much!”
Diana Campo
Paramount Senior Living at Maytown
50-249 Employees
Ease Of Use
“I'm not one for reading directions - Paychex was easy to set up and use with a minimal amount of "education" time. We are coming up on the end of our first year using it - I anticipate a smooth year end. After 35 years of doing our payroll in-house, it is a relief to hand it over with confidence to Paychex. We made a good decision going with them.”
Anonymous
JMS Business Machine Wholesalers Inc
1-9 Employees
Excellent Service
“Everything always goes smoothly and is usually handled immediately”
Amy May
American Instinct Inc
1-9 Employees
Worth Every Penny
“We partnered with Paychex (then Oasis) when our company was growing and we needed to become more focused on HR management, compliance and benefits planning. We suddenly had this engaged team of knowledgeable professionals working to make us a better employer and a stronger organization. As impressive as our Paychex team has been (consistently over several years), the affordability of the offerings”
Hillary Gorman
EVENT TECHNOLOGY SERVICES, LLC
10-49 Employees
Very Reliable
“They [Paychex] have a team of professional that always back you up”
Charles Lieser
Mar-car Enterprises Inc
1-9 Employees
Great Asset
“Paychex has been a great asset to my organization. They provide payroll and tax filing services in a professional and timely manner.”
Leslie James, CREDA
Colorado River Energy Distr
1-9 Employees
Reliability
“There is never a delay when we need assistance and the Paychex team always assists.”
Anonymous
West Coast Preps and College Inc
1-9 Employees
Customer Service At It's Finest
“The best part of working with Paychex is being able to speak to a live person. If you need to email your assigned representative, you know you will get an answer right away, which is very assuring and makes my job easy.”
Anonymous
Taylor Simonson & Winter LLP
1-9 Employees
Paychex Excellent Customer Service & Products
“Working with Paychex has always been a good experience for me. They are there to assist anytime we have a special need and are extremely easy to work with. I would recommend them to anyone looking for a service that provides both HR and payroll services.”
Anonymous
Almex USA Inc
10-49 Employees

Trusted Reviews From Your Peers

“I like the customization report that he can produce for analytical HR. Dedicated service to member who is willing to help us on payroll processing even at last minute. The fact that payroll can be submitted the day before the payday is convenient instead of submitting it two days prior. Have some more flexibility.”

Full StarFull StarFull StarFull Star

Verified User in Wholesale, Mid-Market (51-1000 emp.)
12/07/2025

Review provided by G2Crowd

“I really appreciate the support team at Paychex. We've had three different acquisitions this year, and the support team has been extremely great in helping us implement Paychex for each new facility we've acquired. Their support is nonstop; they've seen us through the first payroll of every facility to ensure everything is running smoothly. We have weekly calls with them, and their hands-on support is really appreciated.”

Full StarFull StarFull StarFull StarFull Star

Felicia A., Small-Business (50 or fewer emp.)
12/04/2025

Review provided by G2Crowd

“Paychex user-friendly interface and robust payroll processing are great to use. It's Automated payroll and tax processing saves our significant time by handling payments, calculations, and filings with minimal manual effort. It is easy to use for even non technical user.”

Full StarFull StarFull StarFull StarFull Star

Anshu Y., Mid-Market (51-1000 emp.)
11/11/2025

Review provided by G2Crowd

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