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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

G2 awards for Paychex, Fall 2026

Why Customers Love Paychex

Hassle-Free Hr
“Working with Paychex has been a game-changer for my business. They assigned me an HR Business Partner who made our HR processes smooth and hassle-free. Their support lets me focus on growing my business, knowing HR is in good hands. I highly recommend Paychex to any business looking to streamline their HR and payroll functions.”
Terry L
QUANTA LABORATORIES
10-49 Employees
It's Basically A One-Stop Shop For All Your Hr, Benefits, Payroll, 401K Needs
“As a new business owner, Paychex has been essential to me keeping things running smoothly!”
Steve Arcos
Tower 68 LLC
1-9 Employees
Paychex Provides Superior Customer Service.
“The customer service that my payroll specialist has always been amazing. I have been with the company for years and I have never had an issue. They go over and above to make sure all of my needs are met.”
Tammy Cerreta
Jason C Horwitz DDS PC
1-9 Employees
Five Years Of Exceptional Peo Support With Paychex
“Paychex has been an invaluable partner to STS Federal over the past five years, delivering outstanding PEO services that streamline our HR, payroll, and compliance needs. Their expertise and responsiveness have been instrumental. We highly recommend Paychex to any organization seeking a reliable and dedicated PEO provider.”
C. Cliff Ingari
STS FEDERAL, LLC
1-9 Employees
Paychex Simplifies My Payroll Processing
“The customer service team is first class and works to resolve issues without passing you off to someone else. I highly recommend Paychex.”
Ron Overs
ACI Development Corp
1-9 Employees
The Ease Of Payroll
“Running payroll needs to be simple, yet accurate.....with Paychex, that is exactly what I get”
Carol J
Carol Jones
1-9 Employees
Consistent & Correct
“We cannot imagine processing payroll without Paychex!”
Anonymous
World Wide Hagerty Inc
10-49 Employees
Paychex Always Delivers
“Whenever I have a question or an issue, Paychex is always very quick to respond. I have yet to encounter an issue that was not solved within 24 hours.”
Anonymous
South Shore Gutter Gurus LLC
1-9 Employees
An Experienced, Dependable And Professional Payroll Company
“Paychex is organized and each department is well versed on their area. The staff are sensible easy to communicate with and eager to solve all open inquiries.”
Priscilla Ortiz
Progressive Surgical Center LLC
10-49 Employees
Convenience And Adaptability
“My new representative had been trained well to our unique setup and handled her first payroll with us very well”
Andrew Edwards
Second Shiloh Baptist Church
1-9 Employees
Excellent
“User friendly & excellent customer service!”
Lianne Morrison
Triple Time Inc
1-9 Employees
They Make It Easy To Move Your Business Forward
“They work together with my accountant forward everything that he needs again making it easy for me”
Lee Stamas
Father & Son Truck Center Inc
1-9 Employees

Trusted Reviews From Your Peers

“Paychex has taken a big load off my plate. I also feel that employees have more control over how they connect with payroll services and the extra features available to them.”

Full StarFull StarFull StarFull Star

Verified User in Manufacturing, Small-Business (50 or fewer emp.)
07/28/2026

Review provided by G2Crowd

“I liked that everything is in one software. HR forms, benefits and payroll are in one software and easy to find. I like the custom report feature which allowed me to easily do custom reports to see the info I wanted to see.”

Full StarFull StarFull StarFull Star

Verified User in Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.)
07/28/2026

Review provided by G2Crowd

“The system is very easy for both employees and administrators to learn and use. The time and attendance module offers different ways to complete the same tasks, such as reviewing and editing time cards, which makes the process more efficient. The system also flags exceptions so you know what needs to be addressed. The canned reports available are flexible enough to meet our specific needs. PayChex Flex provides alerts for our compliance requirements as well. It’s also very easy to save and share documents with employees, which eliminates the need for multiple paper copies.”

Full StarFull StarFull StarFull StarHalf Star

Allegra F., Mid-Market (51-1000 emp.)
07/28/2026

Review provided by G2Crowd

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