Client Employer Support

To speak with a Paychex representative, please select your product or service below, or complete our contact form.

Payroll and Taxes

  • New Hire Reporting

    Please contact your payroll specialist.

  • Paychex FlexSM

    Please contact your designated client service advisor if you have questions regarding your current payroll service (includes Internet Time Sheet).

    Call 888-246-7500 for questions regarding Paychex Flex reports.

    Call 877-456-6317 for questions regarding General Ledger Reporting Service.

  • Paychex Payroll

    Please contact your designated payroll specialist if you have any questions regarding your current payroll service.

  • Paychex PST 1000 Time Clock

    Call 877-234-1851 for general information or technical support.

  • Time and Labor Online

    Call 866-933-3185 for general information or technical support.

Human Resources

  • Paychex HR Essentials

    Call 877-405-5877.

  • Paychex HR Online and Employee Access Online (EAO)

    Call 800-820-5810 to speak with an HR Online or EAO representative.

  • Paychex HR Solutions – ASO

    Please contact your designated Human Resource representative. If you have questions or issues specifically related to Paychex HR Solutions Online Payroll, please call 877-762-4346.

  • Paychex HR Solutions – PEO

    Call 800-741-6277 to speak to a PBS representative.

Employee Benefits

  • 401(k) and Retirement Services

    Call 800-472-0072.

  • Flexible Spending Account (FSA)

    Call 800-472-0072 to speak with an FSA representative.

  • Paychex Employee Services

    Call 877-244-1771 for general information or technical support.

  • Paychex Employer Services

    Call 800-472-0072 regarding general benefits-related inquiries.

Product Login

Please visit the Employer Login page to access your account.

Contact Information