Client Employer Support
To speak with a Paychex representative, please select your product or service below, or complete our contact form.
Payroll and Taxes
New Hire Reporting
Please contact your payroll specialist.
Paychex Online Payroll®
Please contact your designated client service advisor if you have questions regarding your current payroll service (includes Internet Time Sheet).
Paychex Online Services
Call 888-246-7500 for questions regarding Paychex Online Reports.
Call 877-456-6317 for questions regarding General Ledger Reporting Service.
Please contact your designated payroll specialist if you have any questions regarding your current payroll service.
Paychex PST 1000 Time Clock
Call 877-234-1851 for general information or technical support.
Time and Labor Online
Call 866-933-3185 for general information or technical support.
Paychex HR Essentials
Paychex HR Online and Employee Access Online (EAO)
Call 800-820-5810 to speak with an HR Online or EAO representative.
Paychex HR Solutions – ASO
Please contact your designated Human Resource representative. If you have questions or issues specifically related to Paychex HR Solutions Online Payroll, please call 877-762-4346.
Paychex HR Solutions – PEO
Call 800-741-6277 to speak to a PBS representative.
401(k) and Retirement Services
Flexible Spending Account (FSA)
Call 800-472-0072 to speak with an FSA representative.
Paychex Employee Services
Call 877-244-1771 for general information or technical support.
Paychex Employer Services
Call 800-472-0072 regarding general benefits-related inquiries.
Please visit the Employer Login page to access your account.