Client Testimonials
Plumbing Doctor Tightens Up Its Processes with Help from Paychex PEO
While trying to stay on top of the ever-changing legislative and regulatory environment in California — minimum wage, Cal/OSHA standards, labor, and more — Plumbing Doctor experienced some employee issues. The longtime family business turned to Paychex PEO, which provided a dedicated HR Professional who helped the company develop training to bring consistency to their processes.
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May 20-24 is National PEO Week. Paychex celebrates and thanks our PEO clients.
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Testimonials
"It has been a life-changing opportunity for me. It was the first time in 20 years that employees for FreeFlight Systems actually experienced electronic enrollment, and it was incredibly seamless for our team."
“We had a different kind of workers' compensation program and I found out very early on that when you don't have an eye on it right throughout the year, it can add up. [Now] we know exactly what we're paying at the end of the year and it's honestly helped us so much for our budgeting.”
“It was important for us to invest in our workforce. We need to make sure we recruit the best of the best. The programs that Paychex is offering, the strategies they can help us employ, will help us be more competitive in the future.”
— Tim Mason, President and CEO
“We have quite a few employees that are working remote these days and Paychex Flex® really allows them to go in at any time and really check on their payroll, check on their contributions, and really look and make sure that everything is accurate.”
— Terri Cubiotti, COO
Paychex helps us with so many services. My HR Business Partner has been super helpful with situations I’ve never had to deal with before, so it really helped guide us to make educated decisions based on our own culture and organization.”
— Jason Eller, HR Manager,
"Cecil College was dealing with a lot of paperwork, having to make changes for employees and having to explain their benefits offerings on an individual basis. This proved to be a very time consuming process and occasionally prone to errors.
“In working with Paychex, it has given me the freedom to work on the business knowing that our payroll is being taken care of and being managed day to day, and I don’t have to worry about it, which is beautiful.”
“What struck me is (Paychex) listened to what I actually needed and not just giving me cookie-cutter solutions. I believe if you can’t do something at an exceptional rate, then outsource it. And that’s precisely what we do with our payroll and HR support.”
Plumbing Doctor was spending too much time tracking down information on how new regulations could impact their business and doing research to get answers for their HR questions. Working with Paychex PEO provides them with 80 hours a month to focus on growing their business.
“We feel like having the PEO partnership has helped us provide our employees with an experience that they probably won't get at other similar types of employers. That has been very helpful for retention and it's been a very positive and beneficial feature for everybody."