HR mobility is quickly changing the typical work environment—it's now easier for employees to complete a variety of tasks outside of the workplace, and some HR managers can now access company data anywhere they have an internet connection. A number of forces are converging that are leading companies to invest in mobile HR tools. Here are four trends you should understand about HR mobility as it continues to become more woven into the fabric of today’s workplace.
User Experience Matters
Your employees are quickly becoming comfortable on a variety of different apps. They read the news online, shop via sites like Amazon, and stream videos on Netflix. Major brands invest millions of dollars to optimize their mobile experience, which is helping to shape consumers' own expectations of the mobile user experience (UX). The sometimes clunky and inefficient tools that once made up the HR toolkit are giving way to fully optimized and elegant tools that let users quickly complete a variety of HR tasks.
For HR leaders, it's critical to evaluate whether your HR mobile experience is delivering the streamlined and efficient UX that your team expects. Partnering with a best-in-class provider can help address this challenge.
Employees Are Using Mobile for Quick Tasks and Answers
Employees use their mobile devices for a variety of reasons. Most often, it's because they're completing quick tasks such as looking up a question or sending a brief message. Their habits tend to mirror that same trend when it comes to HR tasks. For example, employees may use their mobile devices to submit their time worked or view their paycheck stub. Some employees, such as those on the manufacturing floor, may also depend on their mobile devices for various work-related tasks, because they're not always close to a computer during the workday.
By investing in HR mobile tools, you can make it easier for your employees to access self-service applications and quickly complete tasks as necessary.
For Employers, the Advantage is Flexible Access and Data
By contrast, many employers are still relying on laptops and desktop computers to complete more complex HR tasks. However, HR managers and business leaders are leveraging mobile for access to essential data. Cloud-based mobile tools let managers quickly have an administrative view of information such as healthcare enrollment, retirement accounts, and other key employment data. Easy access to dashboards also makes it possible to answer questions asked by employees, accountants, and business owners. However, increasingly demanding expectations that managers be constantly available, whether in or out of the office, mean that HR tools will increasingly make it possible to complete more complex tasks.
Do your company leaders have fast access to the HR data that they need? Mobile tools can keep them connected to the pulse of your HR organization no matter where they are working.
Mobility Influences HR Across the Spectrum
Another major trend is that HR is adapting to the increase in mobility demands and providing tools across the spectrum. For employers and employees, there's an increasing need for cloud-based solutions that are mobile-optimized and make workflows easier. Throughout your organization, team members need to be able to complete tasks; even potential job candidates are looking for better mobile experiences.
HR mobility is a driving force for change in the workplace, and HR leaders should be aware of how it could affect their business in the year ahead. If your organization doesn't have a clear mobile strategy, as well as the technology to back it up, then now is the time to start looking at your essential workflows and determine whether it’s time to look into mobile HR solutions.