Neither snow nor rain nor heat nor gloom of night...
One of the trickiest aspects of business is dealing with the unexpected. As a businessperson it's likely you have built your business plan and strategy with an eye on detail and a focus on forward progression. You have crossed all the "t's" and dotted all the "i's" of your finances. Every employee on your team has been chosen for their capabilities and acumen. You have done everything within your power to position your business and by extension, yourself, for success.
But for all of your planning and anticipation of changes in the economy or in the business climate, one major potentiality you cannot easily predict is the weather.
In the past, we have seen the sheer devastation that a Hurricane Katrina, Gustav, or super storm Sandy can bring to businesses, homes and entire communities. If those weren't enough, there was 2014's historic polar vortex, which affected a sizable portion of the country. And most recently, floods in Texas have brought towns and cities to a standstill.
Along with everyone else in a disaster-ravaged area, business owners must deal with the chaos, property damage, loss of power, and countless unknowns. If you had to distill all the possible fixes and solutions necessary to keep your business running during a natural disaster down to one core concept, it would be the need for continuity. This is something that you must plan for well in advance.
Continuity is inherently seamless and it addresses the internal functioning of your business as well as your clients' perceptions. As much as possible you should ensure the services you provide to customers continue unabated. You also want to make sure your employees get the compensation to which they're entitled. That's why it's important to have a payroll company looking out for you when your business is affected by circumstances beyond its control.
With that in mind, here are some points to keep in mind as you consider whether a payroll company can take care of your business and its needs during an unexpected emergency:
Though it may not be top of mind in the aftermath of a storm, your business will need to pay its workers, even if your business is closed. A payroll company should have the resources to function effectively no matter how severe the natural disaster that strikes your area.
Look for a payroll provider with the infrastructure and emergency response capability that allows a near immediate, competent, and proficient response. Availability is paramount. You should ideally be able to interface with the payroll company's corporate emergency response team, regional office, the affected branch(s), and supporting branches at a moment's notice—day, night, and on weekends. You should also expect regular updates as to the steps they are taking on your behalf. Chances are you will have a lot of other things on your mind; you want someone you can trust to maintain the critical payroll needs of your business.
Established payroll companies most likely have served businesses through disasters before. They've assisted businesses of all sizes by capitalizing on a local, regional, and national presence. As an outsourced provider, experienced payroll companies can bring a sense of calm during the chaos of a natural disaster, giving you the confidence that an important and necessary part of your business will continue to operate unabated while you deal with the issues at hand.
The best time to find a payroll company that can help your business in its time of need is before disaster strikes. Start looking now to avoid being left out in the cold the next time extreme weather threatens to undo all you’ve built.