Paychex Reviews
Discover how Paychex Flex® is helping clients do what they do best — run their business.
Why Customers Love Paychex
Always Willing To Help.
“Availability, and professional.”
Jeannie Jones
ALEM LLC
50-249 Employees
Guide Us Every Step Of The Way
“We are a new business and Paychex has guided us every step of the way. Through compliance, to employee satisfaction.”
Maria Lee
Houston Heart Health PLLC
10-49 Employees
There When I Needed Them
“My former payroll company let me down suddenly and I had a payroll to do. I contacted Paychex immediately. Paychex immediately took me in, set me up, got me going, and has never stopped answering questions and providing solutions.”
Paul
Henry Paul Knapp
1-9 Employees
Great Support Team!
“My team supports me whenever I need assistance or have odd request. They do make me feel that we are a team and they want me to succeed.”
Nicole Bligh, Director of HR
HORIZON HEALTHCARE INC
10-49 Employees
Great Support And Service
“Easy to work with, very strong support by the account manager. Thumbs up!”
Robert McAllister
Lpl Financial Llc RPCP
Respectful, Consistent And Speedy Service
“The ease of reporting and the ease of receiving checks and quarterlies by mail.
Your agents are very respectful as well.”
Robert J.
Robert Jay Merslich
1-9 Employees
Ease Of Use And Affordable
“I have an autopilot system with them that works.”
Marc Doig
Sage View Inc
1-9 Employees
Support Staff Is Helpful
“The support staff over the phones and via email are wonderful. The wait times are very minimal and the staff members are always kind, helpful and thorough! They have always cleared up my issues quickly and accurately!”
Carol Larsen
Animal Care At Twin Lakes Center
10-49 Employees
They Make It Easy
“Knowing that I have a team of very smart people to support our organization. :)”
Kathy Hunt - PCE Americas Inc
PCE Americas Inc
1-9 Employees
Large Hr Resources For Small Business Access
“As a small business it doesn't make economic sense for us to have an internal HR department, but we have to have access to all of the facets of HR because our customers are large companies. Paychex provides that to us with an element of intimacy dealing with the team.”
Anonymous
OPTIMOS INTERNATIONAL LLC
I Highly Recommend Paychex
“Ease of use and great value for the cost. Their people are responsive and proactive with service delivery.”
Joe Enzenberger
HARTLAND BUSINESS VENTURES INC
1-9 Employees
The People Are All Very Nice And Helpful
“Paychex is so good about answering questions and help when we need it.”
Joyce Martin
Tom Martin Construction Company Inc
1-9 Employees
Trusted Reviews From Your Peers
“That it made my job easier working payroll for my company, it still does now that I moved to HR, but everything is just great, a great experience because they do my job secure, effective and accurate. Even if they are mistakes, we can fix them and they assist what comes later, after processing Payroll and beyond.”
“I like having everything in one place. Payroll, time clock, onboarding, safety videos, benefits, and 401 (k). It's user-friendly and offers many training videos/support.”
“I like the way Paychex handles my payroll. The customer service agent is also helpful with their problems. The initial setup was very easy, and we had no problems at all.”