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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Paychex has be recognized by G2 for our payroll and HR solutions

Why Customers Love Paychex

The Easiness Of The Entire Process
“Very easy. Great communication. Very professional.”
Linda Dickow
LINDAS FRUITS INC
1-9 Employees
Quality And Service
“They are competitive and follow up with issues and situations. They go the extra mile.”
Anonymous
Agemy & Sons Inc
1-9 Employees
First-Rate Payroll Company
“A first-rate payroll company that puts the client first always and delivers the highest level of service equally to all clients regardless of their size.”
Andrew Reiss, CFO and General Counsel, D. BROCK Inc.
D Brock Inc
10-49 Employees
Excellent Service
“Everything always goes smoothly and is usually handled immediately”
Amy May
American Instinct Inc
1-9 Employees
Paychex Is A Great Company To Work With And Great Employees
“Everyone at Paychex is so nice and easy to work with! If there is an issue that needs further review, Paychex will keep you updated on the progress! Thank you very much!”
Diana Campo
Paramount Senior Living at Maytown
50-249 Employees
Ease Of Use
“I'm not one for reading directions - Paychex was easy to set up and use with a minimal amount of "education" time. We are coming up on the end of our first year using it - I anticipate a smooth year end. After 35 years of doing our payroll in-house, it is a relief to hand it over with confidence to Paychex. We made a good decision going with them.”
Anonymous
JMS Business Machine Wholesalers Inc
1-9 Employees
Very Reliable
“They [Paychex] have a team of professional that always back you up”
Charles Lieser
Mar-car Enterprises Inc
1-9 Employees
Worth Every Penny
“We partnered with Paychex (then Oasis) when our company was growing and we needed to become more focused on HR management, compliance and benefits planning. We suddenly had this engaged team of knowledgeable professionals working to make us a better employer and a stronger organization. As impressive as our Paychex team has been (consistently over several years), the affordability of the offerings”
Hillary Gorman
EVENT TECHNOLOGY SERVICES, LLC
10-49 Employees
Great Asset
“Paychex has been a great asset to my organization. They provide payroll and tax filing services in a professional and timely manner.”
Leslie James, CREDA
Colorado River Energy Distr
1-9 Employees
Timely Responses And Pleasant Customer Service
“I reach out to Paychex with confidence, as they provide immediate support or refer the matter to the appropriate department.”
Elsa Bello
Lazer Broadcasting Corporation
50-249 Employees
The Ease In Getting Questions Answered And Issued Resolved
“Customer Service goes above and beyond to satisfy the customers needs.”
Stacy Blom
Lake Royal Apartments A Corp
10-49 Employees
Reliability
“There is never a delay when we need assistance and the Paychex team always assists.”
Anonymous
West Coast Preps and College Inc
1-9 Employees

Trusted Reviews From Your Peers

“I like having one place to go for all the information that I need, especially for tax season or understanding benefit packages. It's helpful not just for me, but for other users too, to have everything done in one place. The initial setup was smooth and simple, making it easy to get started.”

Full StarFull StarFull StarFull StarHalf Star

Jamie T., Mid-Market (51-1000 emp.)
04/22/2026

Review provided by G2Crowd

“I love how easy Paychex is to use and navigate for reviewing my paystubs or W2. The platform makes it easy to pull up my W2 and print it out when I do my annual taxes. It's very easy to use and find the necessary documents without hassle.”

Full StarFull StarFull StarFull StarFull Star

Tiffany S., Small-Business (50 or fewer emp.)
04/21/2026

Review provided by G2Crowd

“I love that we have dedicated support across all different areas to make sure our needs are met and we have answers to any questions. I also love the payroll platform software, as it is easy to use and intuitive. The payroll automatic saves progress when you make changes so you don't lose any updates you have made, which has been very helpful...”

Full StarFull StarFull StarFull StarFull Star

Verified User in Retail, Small-Business (50 or fewer emp.)
04/14/2026

Review provided by G2Crowd

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits