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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Paychex has be recognized by G2 for our payroll and HR solutions

Why Customers Love Paychex

The Easiness Of The Entire Process
“Very easy. Great communication. Very professional.”
Linda Dickow
LINDAS FRUITS INC
1-9 Employees
Quality And Service
“They are competitive and follow up with issues and situations. They go the extra mile.”
Anonymous
Agemy & Sons Inc
1-9 Employees
First-Rate Payroll Company
“A first-rate payroll company that puts the client first always and delivers the highest level of service equally to all clients regardless of their size.”
Andrew Reiss, CFO and General Counsel, D. BROCK Inc.
D Brock Inc
10-49 Employees
Excellent Service
“Everything always goes smoothly and is usually handled immediately”
Amy May
American Instinct Inc
1-9 Employees
Paychex Is A Great Company To Work With And Great Employees
“Everyone at Paychex is so nice and easy to work with! If there is an issue that needs further review, Paychex will keep you updated on the progress! Thank you very much!”
Diana Campo
Paramount Senior Living at Maytown
50-249 Employees
Ease Of Use
“I'm not one for reading directions - Paychex was easy to set up and use with a minimal amount of "education" time. We are coming up on the end of our first year using it - I anticipate a smooth year end. After 35 years of doing our payroll in-house, it is a relief to hand it over with confidence to Paychex. We made a good decision going with them.”
Anonymous
JMS Business Machine Wholesalers Inc
1-9 Employees
Very Reliable
“They [Paychex] have a team of professional that always back you up”
Charles Lieser
Mar-car Enterprises Inc
1-9 Employees
Worth Every Penny
“We partnered with Paychex (then Oasis) when our company was growing and we needed to become more focused on HR management, compliance and benefits planning. We suddenly had this engaged team of knowledgeable professionals working to make us a better employer and a stronger organization. As impressive as our Paychex team has been (consistently over several years), the affordability of the offerings”
Hillary Gorman
EVENT TECHNOLOGY SERVICES, LLC
10-49 Employees
Great Asset
“Paychex has been a great asset to my organization. They provide payroll and tax filing services in a professional and timely manner.”
Leslie James, CREDA
Colorado River Energy Distr
1-9 Employees
The Ease In Getting Questions Answered And Issued Resolved
“Customer Service goes above and beyond to satisfy the customers needs.”
Stacy Blom
Lake Royal Apartments A Corp
10-49 Employees
Timely Responses And Pleasant Customer Service
“I reach out to Paychex with confidence, as they provide immediate support or refer the matter to the appropriate department.”
Elsa Bello
Lazer Broadcasting Corporation
50-249 Employees
Reliability
“There is never a delay when we need assistance and the Paychex team always assists.”
Anonymous
West Coast Preps and College Inc
1-9 Employees

Trusted Reviews From Your Peers

“Paychex has good user-friendly applications for everyday users.”

Full StarFull StarFull StarHalf Star

Lenny J., Mid-Market (51-1000 emp.)
09/23/2025

Review provided by G2Crowd

“We have been using them for years. Highly recommended their customer service and quality.”

Full StarFull StarFull StarFull StarHalf Star

Verified User in Internet, Small-Business (50 or fewer emp.)
09/23/2025

Review provided by G2Crowd

“With Paychex Flex, I can enter my payroll anytime and anywhere. Also, If I have a problem, I have humans to talk to who can easily be reached.”

Full StarFull StarFull StarFull StarFull Star

Barbara B., Small-Business (50 or fewer emp.)
09/05/2025

Review provided by G2Crowd

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