Client Testimonials

“We needed a benefits coordinator, we needed someone to explain things to us. We needed people who were going to hold our hand through this process and really make it OK for our people."

- Jessica Hall, Co-Owner

“When I hired my first employee, I jumped the gun …. found out I wasn’t doing it the right way. I didn’t know much about HR. That’s when Paychex helped a lot … got me set up with everything I needed to do. Now, my mind is at ease.”

- Mike Brennan, Owner

"Having a partner to help me with payroll affords me extra time to work on my business, do networking, and actually build the business."

- Mike Biewer, Executive Producer

"The 401(k) representatives at Paychex are outstanding. Our representative is really a part of our family here at ESET. Whenever I had a question and needed to call them, they were available to answer. Our representative makes sure that our 401(k) plan is compliant."

“During tax time, we can get questions answered and look up reports that we need. We can contact someone 24 hours a day – on our phone, on our computer, while we’re on vacation, wherever we might be.”

- Ted Chapekis, Principal 

“A client seemed a little lost (about their delivery system and employee safety) and didn’t know how to handle the situation …. We discussed the guidelines put out by the CDC and what their employees could be doing to keep themselves protected in their customers’ homes.”

“We were well-prepared thanks to Paychex on providing a lot of information on (how to work with our outside and internal workforce on requirements of doing business during COVID-19).”

-Leeza Dixon, Office Manager, Industrial Manufacturing Solutions

“Due to COVID-19, we had a lot of issues with being shut down and not having the finances to run the operation. Paychex really helped in several ways … including with trainings (for employees) and how to get PPP (loan).”

Dr. Daniel Noor, DMD, Smile Cafe

“My client was able to ensure a safe environment for all employees who continued to come to work, but also to provide some relief for the employee quarantining at home.”

“You never know, day to day, how this situation changes and it changes very rapidly …. We don’t want to be on the wrong side of making a bad decision.”