Coronavirus (COVID-19) Help Center

Resources for all aspects for your business

Finances Employees Operations

With the recent national elections and ongoing COVID-19 pandemic, our compliance and government relations teams will be monitoring potential policy changes in the weeks and months ahead. The Coronavirus Help Center is here to make sense of potential changes and their impacts to your business.

Last Updated: November 24, 2020

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Some States Add Color Codes to COVID-19 Response

New York and California are among a handful of states using regional color designations to update businesses weekly on specific requirements in response to spikes in COVID-19 cases. Stay up-to-date with our state-by-state interactive map to see how your business may be impacted.

SBA issues alternative PPP Loan Forgiveness Application

A qualified borrower of a PPP loan of $50,000 or less may use SBA Form 3508S, exempting them from any reductions in their loan forgiveness amount resulting from the decrease in wages exceeding 25% or FTEs.

Employee COVID-19 Screening

Through our vendor HireRight, Paychex is offering viral marker (antigen) COVID-19 testing to customers through our Employee Screening Service.

PPP Loan Forgiveness Estimator

Your PPP loan forgiveness amount is based on many factors. See how much of your PPP loan might be forgiven.

Image of the state map to find state-by-state coronavirus resources

Check Your State's Reopening Orders and Regulations

Find information on your state’s stay-at-home orders, reopening guidelines, and more.

Helpful Information for Paychex Clients

Our goal is to help keep you in business during this difficult time. Here’s what we’re doing to support you.

A business owner creates an open sign for the window.

Working Through Reopening

Resume business with confidence, whether you’re in the planning stages or have already opened your doors.

Resources for all aspects for your business

Finances

There are many options available to help keep your business well-funded and operating smoothly right now.

Most popular

PPP and Loan Forgiveness

Employee Retention Credit

Payroll Tax Deferral Period

View All Finance Resources

Employees

Support, protect, and inform your staff about what’s ahead as you acclimate to a new normal.

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Employee COVID-19 Testing

Hiring and Rehiring

Employee Safety

View All Employee Resources

Operations

Getting back up and running requires thorough planning and understanding of how to move forward.

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State-by-state Resources

HR Support (ASO/PEO Solutions)

Finding Efficiencies

View All Operations Resources

Here for You During Every Stage of Re-Opening

Stage 1

Prepare to Re-open

With states changing their phased-in approaches, your business - whether preparing to re-open or an essential business that never closed - can adjust and be ready. Consider staffing, workplace safety, and employee support.

Stage 2

Back in Business

As you work toward being fully operational, you might benefit from insights on what your peers have learned, including ways to adapt your business model, how to bring customers back, and increasing efficiency.

Stage 3

Plan for the Future

Meet the unknown with a plan – a business continuity plan – that can help mitigate interruptions caused by public health issues, natural disasters, and cyberattacks. Your business could benefit from data backup and insurance.

We have solutions that can support you during COVID-19, and beyond

You may also find the following resources useful:

Watch

Human Resources | Webinar

Managing Employee Performance with Paychex Flex®

Learn key trends in employee development, impacts of COVID-19 on employee performance and ways to enhance connection with Paychex Flex

Listen

COVID-19 | Podcast

Special Episode with Congressman Steve Chabot, Member of the Committee on Small Business

In this special episode of the Paycheck Business Series, Congressman Steve Chabot joins Gene Marks to talk about advocating for small businesses in Congress.

Read

manager thinking about an employee's behavior

Human Resources | Article

Managing Difficult Employee Behaviors and Getting Results

Everyone brings their own strengths and weaknesses to their job. Managing difficult employee behaviors may require more of an effort, which can be a drain on company resources.

Additional Coronavirus Information

A variety of government agencies have created dedicated web pages to offer guidenance on issues related to outbreak.

U.S. Department of Labor (DOL)

Guidance and resources around the Families First Coronavirus Response Act (FFCRA) including fact sheets, Q&A, posters, and field assistance bulletins.

Center for Disease Control (CDC)

Workplace guidance, disinfection recommendations, and other resources to help businesses and employers respond to the COVID-19 pandemic.

Equal Employment Opportunity Commission (EEOC)

Guidance related to COVID-19 and anti-discrimination laws around hiring, non-harassment, and confidentiality of medical information.

Occupational Safety and Health Administration (OSHA)

Guidance for the control and prevention of COVID-19 in the workplace, including worker training and workplace decontamination.

World Health Organization (WHO)

Technical guidance for workplaces and institutions, as well as general information around population health and safety.

Small Business Administration (SBA)

Resources to help businesses, including the Paycheck Protection Program (PPP) and the Economic Injury Disaster Loan (EIDL) program.