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Supporting Employees through COVID-19

Coronavirus (COVID-19) Help Center

Finances  |  Employees  |  Operations

Uncertain times call for businesses to support their employees whenever possible. Reinforce their trust in you as an employer with clear outlines for a workplace safety and health protocol to specifically address COVID-19, payroll options, and more.

Employee COVID-19 Testing

As businesses reopen amid the COVID-19 pandemic, employers are looking for ways to keep employees and customers safe, while keeping in compliance with local and federal health mandates. Through our relationship with HireRight, Paychex is now offering COVID-19 antigen testing to our clients.

To find out more about how the Employee COVID-19 Screening product works, and to ask about pricing, please contact the Paychex Employee Screening Service team at 866-895-1357 option 1 or click here for more information.

A lab analyses samples that are sent in

Health Care and COVID-19

Among the many business challenges created by the pandemic is the impact on your healthcare plan, particularly if you've furloughed or reduced workers' hours and now have to hire and rehire employees.

A business owner learning about the health care implications of furloughed or rehired employees

Employee Safety

As your business reopens, a key consideration is the safety and well-being of your employees. Follow a series of steps to help you identify and address potential COVID-19 risks and hazards in the workplace.

Develop a safety and health plan

How to address COVID-19 risks, taking into consideration guidance from OSHA, CDC, and applicable state and local agencies.

Workplace hygiene

Hand sanitization best practices, plus promoting and communicating proper hygiene techniques to staff.

Social distancing modifications

Modifying and rethinking interactions at work, including work station setups and offsite work options.

Workplace disinfection

Ongoing cleaning and disinfection of high-touch surfaces and workplace areas.

Employee Resources

Offer your staff paycheck options and other resources to help them navigate uncertain times.


Convenient for unbanked employees and eliminates the need to go get a paycheck cashed.


Offer a financial wellness program that also includes short-term loans for emergencies.


Give employees access to earned wages before payday.

We have solutions that can support you during COVID-19, and beyond

Live and recorded webinars

Available in English
How PEOs Have Helped Businesses Through the Pandemic
December 15, 2020

It’s been proven that partnering with a professional employer organization (PEO) has helped businesses during the COVID-19 pandemic*; compared to other small businesses, those who have partnered with a PEO are:

The Evolution of Covid-19 Testing for Employers
September 23, 2020

As companies begin to resume their normal business operations, there are still a lot of questions around COVID-19 testing.

In this webinar, Dr. Todd Simo, HireRight's Chief Medical Officer, discusses the EEOC pandemic guidelines for testing methodologies, best practices for reducing the risk of virus spread, and testing that is now available through Paychex.

Articles to help business during COVID-19 pandemic

Available in English
New Law Extends Opportunity for Businesses to Claim Employee Retention Credit
January 13, 2021
Under the Consolidated Appropriations Act, 2021, the employee retention credit, a provision of the CARES Act, is available through June 30, 2021 to eligible employers who retained employees during the COVID-19 pandemic. It is meant to help businesses offset the financial disruption caused by the pandemic.
Workplace Safety and Returning to Work: Guidance for COVID-19
January 4, 2021
As employees go back to work in person during the pandemic, not only can the fear of contracting COVID-19 cause stress and anxiety across your workforce but an outbreak can seriously jeopardize the health and well-being of your employees who are trusting you to protect them in the workplace. You can do your best to help ensure workplace safety by following recommendations for managing your retu
Nearly $900B Relief Act Becomes Law, Includes Funds for Second Round of Paycheck Protection Program Loans
December 28, 2020
Signed into law on December 27, 2020, the new COVID-19 fiscal relief package creates opportunities for U.S. businesses to gain access to needed funds. While government agencies work to provide guidance on how to implement the new law, Paychex has created four short videos, included in the article below, to provide insight into its key provisions. Please note that we are actively monitoring new legislation and will continue to provide information as it becomes available. While we are moving swiftly to analyze and share these updates with our customers and the general public in real-time, some aspects of this article may be dated as updates continue to be announced.

* This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.