iMay 22 loan forgiveness update

Late Friday, May 22 the U.S. Treasury and the Small Business Administration issued two Interim Final Rules: the highly anticipated Interim Final Rule on Loan Forgiveness, and an Interim Final Rule on Loan Review Procedures and Related Borrower Responsibilities. We are working through the new guidance to finalize our reporting, loan forgiveness estimations, and will produce additional content and resources to help you as you seek loan forgiveness.

For additional information on maximizing loan forgiveness, please visit our Loan Forgiveness Estimator.

Updated on May 18, 2020

Coronavirus (COVID-19) Help Center

As you continue to manage during the COVID-19 pandemic, you might have questions or need additional information. While you focus on navigating the various aspects of running your business, know that our priority remains on helping you keep your business open. This Coronavirus Help Center is aimed to give you the support you need.

What you need to knowNavigating Legislation Live and recorded webinars Articles

What you need to know

Legislation and tools supporting your business

Helping you navigate your business through COVID-19

Image thumbnail of our tool that helps you navigate COVID-19 legislation

Use our online tool to better understand government funding programs that could help your business.

Find funding options

CARES Act: Benefits for businesses and individuals

Several relief efforts are available to businesses, families, and individuals affected by COVID-19, including employee retention credits, delayed employer payroll taxes, and more.

Complete guide to the CARES Act

Paycheck Protection Program

You can access immediate funding for your small business through the CARES Act Paycheck Protection Program forgivable loans. The PPP and Health Care Enhancement Act just allocated an additional $310 billion to the program.

Learn more about the new funding and the Paycheck Protection Program

COVID-19 State by State Resources

View our interactive tool to find information to help navigate state guidance during the COVID-19 Pandemic.

State resources

Paycheck Protection Program loan expenses and forgiveness

Interactive PPP tool for businesses who are considering or have received funding through the SBA program.

Find out what you can expect with our PPP Loan Forgiveness Estimator

Understanding Families First Coronavirus Response Act (FFCRA)

The federal government has dedicated tens of billions of dollars for paid sick and family leave, unemployment insurance, free COVID-19 testing, and other measures to help Americans impacted by the crisis.

Complete guide to FFCRA

Low-interest loans through Economic Injury Disaster Loan Program (EIDL)

The SBA is offering low-interest loans of up to $2 million to help businesses overcome the temporary loss of revenue they are experiencing.

Complete guide to EIDL

Employee Retention Credit

Part of the CARES Act, the Employee Retention Credit is a fully refundable tax credit for employers equal to 50 percent of qualified wages (including allocable qualified health plan expenses) that Eligible Employers pay their employees.

How the employee retention credit works

Qualified businesses can take health plan expenses as qualified wages for the employee retention credit. To see example scenarios for businesses with 100 or fewer employees and businesses with more than 100 employees, visit COVID-19-Related Employee Retention Credits: Amount of Allocable Qualified Health Plan Expenses FAQs.

Business preparedness

Return to Work Guidance

What you should consider when recalling employees from furlough or rehiring.

Return to work resources

Documenting your policies

Communicate with your employees about key workplace issues and company policies using an employee handbook.

What to include in your employee handbook

Business continuity planning

You can’t control unexpected situations that disrupt your business. But having a continuity plan in place may help you recover.

Learn more about Business Continuity Planning

Guidelines for Opening Up America

The White House released guidelines that encourage states to  authorize the re-opening of America.

Learn more about the guideline details 

Resources to help your employees

Paying employees

It might be a good time to consider alternative employee pay options, including direct deposit and pay-on-demand.

Payroll options for your business

Managing remote workers

Work-from-home setups can be a challenge for everyone. Consider some ways you can navigate remote working arrangements.

How to handle an offsite team

Benefits of Direct Deposit

A significant disruption to everyday life such as the current COVID-19 pandemic may leave employees with financial uncertainty, among other anxieties. You may be able to help ease some of their worries by offering direct deposit, a safe and secure payment method that gets workers their earned wages quickly. 

Learn about the benefits of direct deposit 

HIPAA Law: What is Required?

Employers need to understand any applicable HIPAA rules – particularly during public health emergencies such as the COVID-19 (coronavirus) pandemic – and put the correct tools and protocols in place to protect their employees' health information. 

Learn more about HIPAA regulations for employers 

Creating a telecommuting policy

State and local mandates requiring non-essential employees to shelter in place have resulted in many workers working from home, possibly for the first time ever. Given such circumstances, a comprehensive telecommuting policy is essential for businesses that want to keep operations moving efficiently and effectively, all while making sure that employees are safe and stay on task.

Guide to creating a telecommuting policy

Benefits of an Employee Assistance Program

An employee assistance program, or EAP, is one example of how you can help employees resolve a variety of issues that contribute to stress, which in turn, may be adversely affecting their work performance and morale. This is important at any time, but particularly crucial during challenging situations such as a major work disruption or public health emergency.

Benefits of an EAP

Data Security Tips for Employees Working from Home

Cybercriminals aren't taking a break during the global COVID-19 (coronavirus) pandemic. As many U.S. employers ask that employees work from home to prevent exposure to the disease, businesses and individuals alike can become more vulnerable to the threats of malware, data breaches, and other efforts to ransom or steal data.

Data security tips

Employee Financial Wellness Program

Consider short- and long-term benefits of implementing a program. An employee’s morale, engagement, and productivity can be impacted by how well they manage money.

Read more about Employee Financial Wellness Programs.

Helpful information for Paychex clients

Applying for the Paycheck Protection Program (PPP) loan

PPP provides significant financial incentives for small businesses to hold on to current employees and to bring back employees who have been laid off or furloughed. Paychex has created a specialized report that has payroll costs calculations you’ll need to complete a PPP loan application.

How to apply

Common business topics

  • Running payroll or switching employee pay methods
  • Common benefits questions and HR support
  • 401(k) relief and retirement plan loan options
  • Insurance coverage during COVID-19

Get more details in the Paychex Client FAQs

Resources for accountants

What information is available about how to calculate the tax credits that businesses might be eligible for under the Families First Coronavirus Response Act?

In collaboration with Paychex, Wolters Kluwer hosted a free two-credit CPE webinar that covered detailed computations of the credit calculations, as well as information on how to determine which of your business clients (employers and self-employed individuals) qualify. View for the recording (Note: the recording is not eligible for CPE credit). Also, feel free to access our Accountant Knowledge Center (AKC) for a free self-study course that is eligible for CPE credit.

Where can accounting professionals get updated news on regulatory issues and legislative developments?

The Accountant Knowledge Center will have a special section dedicated to COVID-19 developed by Wolters Kluwer. The section will include:

Paychex News Tracker: This free daily email news feed will cover legislative and regulatory developments at the federal and state levels that impact businesses across the United States. 

HR/Labor and Employment Payroll and Benefits Briefing: Continual briefings, available now, on key aspects of the stimulus package, including human resources, labor and employment law, and payroll benefits. 

State and Federal Employment Law Compare: This innovative tool, due in mid-April, can help you quickly compare multiple state employment laws in an easy-to-read chart. You'll receive summaries and full text of state and federal employment laws, regulations, executive orders, and case law.

Key Facts and Figures Card: Available in electronic copy only at paychex.com after the finalization of the third piece of the stimulus package legislation, this valuable tool provides quick reference information such as tax rates and deduction information.  

What if my clients or I have additional questions regarding COVID-19?

If you need more information about how to respond to COVID-19 and other disruptive scenarios:

  • Contact your Paychex representative

New Key Facts and Figures Card

This newly released Key Facts and Figures Card, authored by CCH - a Wolters Kluwer business - is a valuable tool that provides quick reference information that accountants will find useful regarding COVID-19.

Check out the new card

Ayudándole a navegar su negocio a través de COVID-19

Paychex se preocupa por usted y sus empleados. Este resumen de alto nivel proporciona información para ayudarlo a comprender lo que la legislación reciente podría significar para su negocio.

Revisar y comparar programas disponibles

Live and recorded webinars

In this recorded webinar, we’ll discuss new legislation, regulations and guidelines, and provide best practices for navigating the challenges now facing New York workplaces due to COVID-19.
As you begin planning for “back to business,” it’s important to consider how the COVID-19 experience will reshape your workplace, from staffing needs to new safety protocols. Watch this on-demand webinar on how to get your business back up-and-running.
If you’re a California employer looking for clarity on the Shelter-in-Place Order, The Families First Coronavirus Reponses Act (FFCRA), WARN & Cal-WARN, or other rules and regulations impacting your business, watch this on-demand webinar.

Articles to help business during COVID-19 pandemic

In response to the COVID-19 pandemic, on March 4th, 2020, Governor Gavin Newson proclaimed a State of Emergency in California. The economic disruption hit non-essential businesses particularly hard, leaving many business owners wondering how to manage furloughs and layoffs. Compounding the difficulty is the uncertainty of how long a workforce will be reduced.
A Final Rule was issued to provide certain extensions related to employee benefit plans during the COVID-19 pandemic.
Findings from Our Latest COVID-19 Snap Polls Paychex has been conducting weekly “snap polls” to gain insights into business attitudes during the COVID-19 pandemic. We asked 300 business owners across the U.S. about how they’re managing their business, supporting employees, staying financially fit, and planning for re-opening. Here’s what they had to say.

Additional coronavirus resources

A variety of governmental agencies have created dedicated web pages to offer guidance on issues related to the coronavirus outbreak. Be sure to also check your local city, county and state websites for additional, up-to-date guidelines surrounding the COVID-19 pandemic.

Centers for Disease Control (CDC)

Workplace guidance, disinfection recommendations, and other resources for businesses and employers to respond to the coronavirus disease.

U.S. Department of Labor (DOL)

Guidelines and Q&A’s around the Families First Coronavirus Response Act (FFCRA) and the Fair Labor Standards Act (FLSA).

Equal Employment Opportunity Commission (EEOC)

Assistance with COVID-19 and anti-discrimination laws around hiring, non-harassment, and confidentiality of medical information.

World Health Organization (WHO)

Technical guidance for workplaces and institutions, as well as general information around population health and safety.

Small Business Administration (SBA)

Resources to help businesses, including the Paycheck Protection Program (PPP) and the Economic Injury Disaster Loan (EIDL) program.

Occupational Safety and Health Administration (OSHA)

Guidance for the control and prevention of COVID-19 in the workplace, including worker training and workplace decontamination.

Customer support during COVID-19

We are here to help you respond and cope during the COVID-19 pandemic. Here are some ways to get in touch:

A letter from our CEO, Martin Mucci

Our systems are secure - from our IT infrastructure to our business processes - to help ensure the safety of the information we manage on your behalf, no matter where or how we are serving you.

Read the letter