Paychex HR and Payroll Services in Franklin, Ohio
Contact Information for Paychex in Franklin
Address and Phone Number
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3420 Atrium Blvd
Franklin, OH, 45005
HR and Payroll Services in Franklin
- U.S.-based support with compliance experts to help you navigate and stay ahead of Ohio’s ever-changing local, state, and federal regulations
- Comprehensive hiring and onboarding services and support so you can quickly find the right employee and make an excellent first impression
- A selection of punch-in options, including biometric facial recognition and iris time clock to ensure individual accuracy
- Proactive, dedicated HR advisor available to provide clients with real-time guidance and best practices
- Proactive, dedicated HR advisor available to provide clients with real-time guidance and best practices
- Employee self-service with time and attendance
- Same day ACH capability
- Employee benefit services — retirement, health*, dental, and more — with access to account specialists
- A single platform capable of integrating with hundreds of popular online business tools
What Solutions Does Paychex Offer in Franklin?
Paychex offers a variety of HR, payroll, and benefits solutions in Franklin to help employers use their time and expertise more effectively and better serve their employees. With our support and expertise, businesses in the greater Cincinnati area can enjoy a healthier, happier, and more productive workplace.
Improving accuracy, gaining insights and analytics, as well as empowering employees with options of self-service can save your business time and money. You can even customize how you see earnings and deductions.
Time and Attendance
Customize how your employees punch into the clock with an array of time and attendance options. Unlock the benefits that come with integrating all employee information onto a single platform.
With Paychex, you can find an affordable retirement plan for your business. Integration with payroll and HR systems streamlines management and controls costs.
Recruiting and Applicant Tracking
Make your hiring process work smarter with recruiting, applicant tracking, screening, and background checks that are more efficient and productive. We also offer a standalone product and service for our non-payroll customers.
Improving your employees’ health and happiness just got easier and more affordable. With an array of benefit services for any-sized business, you can take care of your employees while we take care of tracking eligibility, enrollment, and related legislation.
Find the Right Solution for Your Business in Franklin
Whatever the size of your business and whatever your HR or payroll needs may be, you can find the right solution at Paychex.
Compare Our Payroll Options
Paychex Flex® Essentials
Quickly sign up and get started with a fully online, custom payroll solution.
- Five-star mobile app
- Payroll tax calculation and filing
- U.S. based support 24x7x365
- Direct deposit and on-site check printing
Paychex Flex® Select
Payroll and HR support for Franklin businesses of every size. This smart solution will transform necessary business functions into actions that can help your business grow and prosper.
- Conveniently submit payroll online or over the phone
- Employee Financial Wellness program
- Flexible pay options for your employees
- Reliable support for payroll tax and labor compliance issues
- Work with a dedicated payroll specialist for a single point-of-contact and a trusted relationship
- Online learning management system to encourage and easily track employee professional development
Paychex Flex® Pro
Get your business ready for growth by connecting payroll and HR for easier management.
- Full payroll & tax service
- Screen job candidates
- Onboard new employees
- 24x7x365 support from U.S. based representatives
What Are the Advantages of Outsourcing Payroll and HR Services to Paychex?
- Chosen as the provider of the “Best HR Outsourcing for Small Business Overall” by Inc.com.
- In business since 1971, serving 710,000 businesses across the U.S.
- Dedicated, proactive HR professionals who average 8 years of tenure.
Additional HR Resources for Businesses in Franklin
Considerations for Ohio Employers While Preparing to Bring Employees Back to Work
This is not an exhaustive list. It is an addendum to the Paychex Return to Work Checklist. Employers should consult with their HR professionals or legal counsel, where appropriate, as well as the Ohio Division of Commerce’s Bureau of Wage & Hour Administration and COVID-19 websites.
☑ Consult federal, state, and local guidance and examine timing of re-opening businesses
Ohio’s Director of Health has issued an order allowing restaurants, bars, banquet and catering facilities that have onsite consumption of food, beer, wine, and liquor to re-open for full, dine-in services if all workplace safety standards are met. In mid-June, other larger venues, including casinos and water parks, were permitted to re-open. However, additional order might be issued regarding re-openings and closures.
☑ Determine recall or rehire date of employees?
This will depend on a number of factors including, but not limited to, the specific needs and requirements of a business. This may also impact employers seeking loan forgiveness for their Paycheck Protection Program loan, as well as may establish entitlement to leave benefits under FFCRA. Therefore, determining a recall or rehire date will be dependent on the facts and circumstances of each business.
☑ Understand any applicable federal, state, or local leave laws
☑ Understand the obligations under a collective bargaining agreement (CBA) if you have unionized employees or an employment agreement, for non-unionized employees
Check applicable agreements for specific obligations. For example, a CBA may provide rehire/recall language, including agreed upon factors in order to bring employees back. Most changes will need to be negotiated with the union. For employment agreement obligations, employers should review the contract and, if in doubt, consult legal counsel.
☑If an employee was terminated and signed a separation agreement, check the language to see if the rehire requires an amendment to the separation agreement.
☑Consider providing letter offering return to work or rehire opportunity to employees
Reinstatement, whether from furlough or permanent layoff, and documentation of the employee’s response should be in writing, and documenting offers and rejections may be important for unemployment insurance and for PPP loan forgiveness purposes.
☑ Review and adhere to internal policies and state/local laws on rehiring, if any, to determine any reinstatement of accrued sick leave, PTO, or vacation time, especially if these were not paid out at the time of furlough or layoff.
☑ Consider providing returning employees with the option to complete a new Form W-4 in case the employee wants to make changes upon returning to work.
☑ Explore whether “new hire” employee documents (i.e. employee handbook, handbook acknowledgment, direct deposit, employment agreement, etc.), are required and, if so, properly executed to ensure they are effective.
☑ Does the employee need to update an existing Form I-9 or complete a new Form I-9?
Review information and compliance requirements for Form I-9.
☑ Did employee elect COBRA or Ohio continuation coverage, and what benefits will employee be entitled to upon their return?
☑ Determine status of health plans, cafeteria plans, and fringe benefit plans, such as vision and dental insurance.
☑ Determine implications for 401(k), 403(b), and/or pension plans
☑ Evaluate executive compensation and exempt classification status to determine what, if any, changes are necessary. Also review any applicable employment or severance agreements.
☑ Consider appropriate health and safety requirements under federal, state, and local laws or specific actions taken related to the COVID-19 pandemic
Learn what new supplemental policies on safety are recommended or required to be followed and documented. For example, measures to promote social distancing in the workplace are recommended and safety gear such as masks and gloves may be required to be provided to employees.
Additional considerations as you prepare to return employees to work include applicable wage and hour laws, especially if employees work schedules, pay rates, and classification under state and federal laws.
What Ohio businesses should know:
How Employee Performance Reviews Have Changed: 4 Steps To Do It Right
6 min. Read
Employee performance reviews can be crucial to an organization's ability to build relationships and motivate and enhance the performance of its workforce. When done well, a review can influence an employee's sense of loyalty and desire to succeed.
The post-pandemic work models include in-office employees, remote employees, and a combination – or hybrid – model. This new blend of working arrangements changes the employee experience and how managers engage and oversee employees on a 1-on-1 basis to manage their performance.
This presentation will define performance management and outline how it has changed in a post-pandemic operating environment. We will share seven best practices to improve goal setting, outline four practical ways to manage employee performance reviews, and highlight how up upskilling and reskilling can help transform your workforce in a tight labor market. It will be supported by research and client stories.
Hiring Interns: A Guide on How to Recruit and Select Interns
6 min. Read
Establishing a small business internship program can offer many potential benefits. Often college students or recent graduates can bring fresh perspectives, while training interns offers a unique management opportunity for current employees. But bringing on an intern for your business, like any other process, requires careful consideration. Let's take a look at not only how to find interns and potentially add to your future talent pool, but also identify potential internship requirements and best practices to be mindful of before starting such a program.
Determine Timeline, Budget, and Team Needs
A business may initially consider bringing on interns for a specific upcoming project or initiative. In such cases, it's a good idea to outline the project's scope and requirements, identify necessary tasks, and which skills are required. For example, a summer-long technical project may warrant bringing on interns who are computer-savvy and demonstrate strong attention to detail.
Another consideration is your budget, if any, for bringing on interns. Some internships should be paid while others may be unpaid, such as students receiving college credit in lieu of monetary compensation. There are many state and/or federal wage and hour rules to consider if you decide to bring interns into your organization. At the federal level, there are multiple factors that determine whether interns in the for-profit sector may be paid or unpaid by focusing on the primary beneficiary of the relationship. These factors include:
- Whether the internship provides training similar to what the intern would receive in an educational institution;
- Whether the internship accommodates the intern's academic commitment(s) and calendar; and
- The understanding of all parties concerning compensation, among other criteria.
When this analysis indicates that an intern would also be an employee, the intern is entitled to minimum wage and overtime pay under the Fair Labor Standards Act (FLSA). Additional state and local laws could provide additional clarification on internships.
In instances where interns are paid, these wages should be factored into your budget for an internship program. This will also require your interns to complete any necessary new-hire paperwork, such as Form I-9, Form W-4, and any other employment forms required before they begin work.
You may want to consult with an HR professional or legal counsel to ensure your internship programs and supporting agreements comply with federal, state, and local wage and hour laws.
Connect with Local Colleges
Once you've outlined business needs for bringing on additional help, where can you find interns? Colleges and educational institutions are great places to connect with students who are ready to get some hands-on work experience. Cultivate relationships with local colleges and universities by reaching out to the institutions' career development centers, advertising internship openings on their job boards, and attending job fairs.
Communicate Your Internship Opportunity to Students
Similar to recruiting an employee, reaching out to a potential intern requires communicating about opportunities via thorough descriptions. This is where you can outline responsibilities, the type of work they will take on, timeframes (e.g., May-September during a school's summer break), whether the internship is paid, and other pertinent information. Much like crafting a job description for an employee, make sure you can answer questions such as:
- What are the goals of the internship and what specific duties and functions will the intern take on to achieve them?
- Is there any previous skill set or current program of study the person needs to succeed in the role and add value?
- Where will the person work, and during what hours?
- Which team will the intern support?
- What tools, software, or technology resources will the intern be provided with to achieve the goals of the internship?
- Is there the opportunity to bring an intern on as an employee following the completion of their internship?
The more detailed your description, the better you can communicate your needs and find the right intern. Otherwise, unclear expectations can lead to interns bouncing back and forth between teams, sitting idly with nothing to do, and developing a less-than-favorable impression of your business.
Once you have a solid description for an internship opening, post the listing with local colleges, as well as on websites that post about internship opportunities, career pages, and social networks. Encourage current employees to also reach out to their alma maters to help spread the word.
Start the Intern Selection Process
A thorough vetting process, much like hiring a full-time employee, is crucial to selecting an intern. The intern selection process may involve initial phone screenings to weed out unqualified applicants, in-person interviews to assess their capabilities, and even a meet-and-greet with the team to get a sense of future dynamics. Anyone involved in the interviewing and selection process should be mindful of the fact that this person likely has limited (or zero) job experience, so questions should reflect this. They may include:
- What do you hope to learn as an intern?
- What made you interested in your current field of study?
- What are your future career aspirations?
- Can you talk about a recent school project you worked on?
Anyone involved in the interview process should also be mindful of questions to avoid, including anything related to an individual's race, ethnicity, religion, or gender; citizenship status or place of birth; any physical or mental disability; or whether the candidate is pregnant.
Make an Offer
Just as you would extend an offer letter to a potential employee, make an offer in writing to an intern, whether it's paid or unpaid. Details to consider including in the offer letter:
- The name and location of the business
- The internship's start and end dates
- The amount of compensation you are offering if it's a paid internship (or alternatively clearly stating that the position is unpaid)
- The intern supervisor's name
- The deadline for accepting the internship
Do Interns Get Paid?
Many internships offer some form of compensation, but unpaid internships may exist in situations where the intern is the "primary beneficiary" of the agreement, per the DOL's primary beneficiary test. State and local laws should also be taken into consideration when determining whether an internship is paid or unpaid.
Do Interns Get Benefits?
While interns are generally not eligible for most company benefits, those who qualify as employees under the FLSA are typically eligible to participate in company benefit plans. As of May 2017, organizations with 50 or more employees are required to offer health benefits to any individual working 30 or more hours per week once they have satisfied a waiting period. The law doesn't specifically outline guidance in regard to interns, but if they work 30 or more hours per week and have satisfied the waiting period, interns must be offered coverage. Make sure to review your company policies prior to bringing on any interns.
What's the Difference Between Intern vs. Employee?
As stated above, there are federal and state guidelines that help organizations classify an intern vs. employee. But at the basis of an internship policy, an internship's purpose is to provide a student or recent graduate with training for a specific period of time similar to what would be given to them in an educational setting. The experience is for the benefit of the intern. On the other hand, an employee is hired to perform specific tasks for the benefit of their employer in exchange for compensation and benefits.
Do Internships Always Lead to Jobs?
Not necessarily. Internships are a great way for students to build connections within a company, demonstrate their abilities, and generally get their foot in the door. But there is no guarantee that an intern will receive a job offer.
Can a Company Revoke an Internship Offer?
An employer has the right to rescind an internship offer for almost any reason, unless it's based on discriminatory factors such as gender, race, etc. If the individual fails a background check or drug test, this could also lead to a revoked internship offer as part of the company hiring policy.
Can an Intern Get Fired?
It's possible for internships to end prematurely, but how businesses choose to handle subpar intern performance can vary. Some businesses will simply wait out the duration of the internship and wish the student well at the end of it. Others may choose to dismiss an intern before their last day. That said, internships are learning experiences, and it's important to provide opportunities for interns to learn from their mistakes. However, actions such as continually showing up late (or not at all), stealing or committing illegal acts, or exhibiting inappropriate behavior may all be grounds for immediate dismissal.
How Long is an Internship?
Internships last for a specific period of time, typically anywhere between a few months to half a year. An internship that lasts for a short duration, such as during a summer break, can be beneficial if there's a project that will have a definite end date. At the same time, a longer internship offers more time for training and additional opportunities to further develop an intern's skills.
Get the Most from Your Internship Program
An effective internship program can help students and recent graduates see what it's like to work at your company, explore different departments, and gain valuable work experience. And with today's competitive hiring landscape, interns can offer a helping hand to over-capacity departments, and be a great strategy for building a solid candidate pool for future job openings.