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Paychex Business Series podcast

The Paychex Business Series with Gene Marks

Join host Gene Marks as he talks with real small business owners and other experts about today’s top issues, including the current COVID-19 pandemic, its impact on the workplace, employees, and the way we work.

Listen to the latest episodes

Season 2 | Episode 65
Senator Ben Cardin, Maryland
Management Podcasts 21:50 min listen

Senator Ben Cardin on Creating Opportunities for Minority Communities

In new emerging markets, minority businesses lack opportunities to grow with other communities. In this episode, Gene Marks speaks with Senator Ben Cardin about three bills he’s supporting to develop, fund, and uplift minority entrepreneurs.  

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Want to know more about the importance of diverse small businesses? Check out this article, Business Owner Diversity: A Look at Certified Business Enterprises in the U.S.

Learn about diverse recruiting with our article, Diversity Recruiting Strategies that Strengthen Your Workforce

Season 2 | Episode 64
Dr. Robert Cialdini,  three-time New York Times author of Influence,  and Pre-Suasion
Marketing Podcasts 34:27 min listen

The Seven Core Principles Behind the Art of Influence That Can Benefit Your Business with Dr. Robert Cialdini

On this episode of the Paychex Business Series podcast, Gene Marks is talking with three-time New York Times author, Dr. Robert Cialdini about the seven core principles behind the art of influence. Hear as they talk about how reciprocity, scarcity, authority, commitment and consistency, liking, consensus, and unity can all help to not just persuade people, but persuade customers, and how businesses have used these to help overcome challenges.

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For more ways on how to get customers to return to your business, read our article 7 Tips on How to Get Return Customers.

Get tips and techniques on how to attract customers, in How to Refine Your Customer Acquisition Strategy.

Season 2 | Episode 63
Rick McElroy, Principal Cyber Security Strategist at VMware
Management Podcasts 30:21 min listen

With Cyber Attacks on the Rise, What Can You Do to Protect Your Business?

On this episode, Gene Marks talks with Rick McElroy, Principal Cyber Security Strategist at VMware, about all things cyber security. Listen in as the growing numbers of cyber crimes, the impact of a remote workforce on your business’ security, what you can do to protect your company, and much more. 

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Want to learn more about cyber security? Read What Does Cyber Security Mean to Your Business?

For more tips on data security read our article, Data Security Tips for Employees Working from Home.

Wondering about other ways to protect your business from a cyber attack? Read our article Cyber Liability: Why Your Business Needs It.

Season 2 | Episode 62
Isabella Casillas Guzman, Administrator of the Small Business Administration (SBA)
COVID-19 Podcasts 19:10 min listen

The Future of the Small Business Administration and What it Means for You

Host Gene Marks recently spoke with Isabella Casillas Guzman, Administrator of the Small Business Administration about the future of the SBA and what it could mean for businesses. Hear what she had to say about future financing options, accessibility, the expansion of SCORE, and more.

Season 2 | Episode 61
Congresswoman Sharice Davids, Kansas
COVID-19 Podcasts 25:31 min listen

Small Business Impacted by COVID-19: Rep. Sharice Davids Supports 4 Bills to Help Local Businesses

In Kansas, small business owners struggle to adapt to a changing economy and modernization during COVID-19. Congresswoman Sharice Davids is working to support these owners through community lending, funding, and tech resources. Tune in as she speaks with Gene Marks about the four bills she’s sponsoring to help rebuild local small businesses and the economy.

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Learn more about how the pandemic has changed small business with our article, Top 6 Small Business Trends to Know for 2021.

Season 2 | Episode 60
 Paychex President and CEO, Martin Mucci
COVID-19 Podcasts 25:00 min listen

Paychex President and CEO, Martin Mucci Talks Employment, Benefits, Business Outlook, and More

Recently, at the Paychex Business Conference 2021, Gene Marks sat down with Paychex President and CEO, Martin Mucci to talk about the business and employment outlook and how they are impacting businesses now and in the future. Hear as they talk about what’s impacting the employee and supply shortages we are seeing, tax credits for employers such as the Employee Retention Tax Credit and the Work Opportunity Tax Credit, new ways of attracting employees, getting creative with benefits, and more.

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For more insights into wage and employment trends on a national, regional, state, metro, and industry basis, take a look at the Paychex | IHS Markit Small Business Employment Watch.

Be sure to watch our other great sessions from the Paychex Business Conference 2021.

Season 2 | Episode 59
Congressman Scott Fitzgerald
COVID-19 Podcasts 21:55 min listen

Helping Small Businesses in the Pandemic: Congressman Scott Fitzgerald Sponsors the Microloan Transparency and Accountability Act

Small businesses continue to feel unstable about their future since the rise of the pandemic in 2020. As part of the small business committee, Congressman Scott Fitzgerald recognizes this and is sponsoring the Microloan Transparency and Accountability Act to ensure their future. Hear as he speaks with Gene Marks on the importance of SBA microloans, solutions for labor disruption in Wisconsin, and how bipartisan collaboration between government and state can help small businesses.

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Get more business information on our COVID-19 Help Center at

Season 2 | Episode 58
Mark Zandi, Chief Economist of Moody’s Analytics
COVID-19 Podcasts 25:28 min listen

An Economic Forecast: Inflation, Interest Rates, National Debt, and More

Inflation. It’s a topic that many are talking about and many are concerned about. But, is inflation always a bad thing? On this episode, Gene Marks talks with Chief Economist of Moody’s Analytics, Mark Zandi, about what is driving it, the inflation expectations, what factors are impacting rising prices, and what his predictions are for the economy over the next few months and several years.

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For a insights into wage and employment trends on a national, regional, state, metro, and industry basis, take a look at the Paychex | HIS Markit Small Business Employment Watch.

Check out to Mark's new podcast, Moody's Talks - Inside Economics, that focuses on key indicators and the global economy.

Season 2 | Episode 57
Senator Rand Paul, member on the Senate Committee on Small Business & Entrepreneurship
Podcasts 17:38 min listen

Increasing Work Incentive: Rand Paul on Raising Minimum Wage, the Family and Medical Leave Act, and the PRO Act

As a member of the Senate Small Business Committee, Senator Rand Paul knows firsthand the “big heart” people have with providing employee benefits. However, there are unseen consequences. Listen in as he shares with Gene Marks the effects of raising minimum wage, the Family and Medical Leave Act, and the PRO Act, as well as his solutions towards saving work incentive in the market.

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Paychex continues to speak with policymakers on both sides of the aisle about policies and ideas shaping small businesses. Make sure to follow us so you don't miss out on these upcoming episodes.

Season 2 | Episode 56
Wendy Chun-Hoon, Director of the Women’s Bureau, Department of Labor
Employment Law Podcasts 29:06 min listen

Women in the Workplace: The Past, the Present, and the Future

On this episode, hear from the Director of the Women’s Bureau at the Department of Labor, Wendy Chun-Hoon, as she talks to host Gene Marks about topics surrounding women in the workplace. Listen in as Wendy discusses the concept of occupational segregation within certain job sectors, how the pandemic impacted women’s employment, the importance of public policy on paid leave and childcare, the employer’s role in helping women thrive in the workplace, and much more.

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Learn more about creating a fair and equitable workplace for parents and caregivers, read our article Family Responsibilities Discrimination at Work.

Wondering how the pandemic has impacted work-life balance? Find out in our article, COVID-19, Careers, and Childcare.

Learn more about the American Rescue Plan paid leave tax credits with the IRS Fact Sheet and the White House Fact Sheet.