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How to Train Your Employees to Embrace Time and Attendance Solutions


Time and attendance tracking solutions can have a positive effect on a company's financial picture. With more accurate time tracking, companies may eliminate data errors, reduce overpayments, and limit time spent on related administrative and managerial tasks. Automated time and attendance software can also benefit your employees by making it easier for them to manage time reporting and improve their workflows. But listing benefits may not be enough to make employees fully accept a new time and attendance solution. Training is important to increase both adoption and usage. Here are some ways to help your employees embrace a new time and attendance solution.

Explore and Explain Why

Your workforce often gets introduced to new technologies at work and at home that are designed to make their lives easier. Yet the reality is that many of these technologies initially have the opposite effect, causing frustration. Support engagement with a new time and attendance solution by helping your team understand why it's important. Focus on the benefits that will help improve their workflows, such as less time spent reporting time and addressing errors. When employees understand why your company has embraced time and attendance technology and made this investment, they're more likely to take it seriously and attempt to embrace it.

Provide Comprehensive Training and Support

It's important that your rollout plan includes employee training. Once you've laid the foundation by explaining why you've chosen a new time and attendance solution, ensure that your workforce has the technical training needed to embrace it. Certain features, such as GPS time and location stamping, may be unfamiliar and require exploration. Comprehensive training can speed the adoption rate and help eliminate errors. Also, be realistic about your employees' skills. Often new technologies require some ongoing support. Make sure experienced users or technical support are available for the first couple of weeks in order to assist employees who need help.

Active Manager Engagement

Employees are more likely to focus on the activities that their managers and companies regard as a priority. As a result, it's important to have managers discuss the importance of time and attendance tracking with their teams. When possible, have managers attend training with their teams and express enthusiasm for the new system. Managers often have to review time submissions, approve them, and respond with questions. Drop a note to early adopters thanking them for their compliance. Follow up immediately with anyone that's not embracing the new technology, to either emphasize the importance or to get them the technical support needed to move forward. Proactively identifying problems and offering solutions—and underscoring the importance of this technology through managerial oversight—may make a big difference in adoption levels.

Time and attendance software is a critical component of any company's human capital management (HCM) strategy. Yet it's important to think about how to contextualize and rollout the technology to help your employees embrace it. By explaining the benefits, ensuring that your team has the necessary training and promoting managerial engagement, you can position your new technology initiative for maximum success.


This website contains articles posted for informational and educational value. Paychex is not responsible for information contained within any of these materials. Any opinions expressed within materials are not necessarily the opinion of, or supported by, Paychex. The information in these materials should not be considered legal or accounting advice, and it should not substitute for legal, accounting, and other professional advice where the facts and circumstances warrant.
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