Paychex Reviews

Discover how Paychex Flex is helping clients do what they do best — run their business.

Why Customers Love Paychex

Paychex makes it easy to Streamline our Payroll

“Always there for you when you need help or have a question. Flex is easy to use, even for the more complex employees working at multiple locations or have multiple earnings.”

C Corwin

Saint Louis De Montfort Parish Corporation

10-49 Employees

PEO with Paychex for over 10 years

“We have been a PEO with Paychex for over 10 years and have been so very grateful for the partnership. I would not have been as successful meeting the needs of the company and our employees over the years without the tremendous support of the Paychex Team, specifically, our dedicated HRBP, Payroll Admin, 401K RM and Account Relationship Manager.”

Joycelyn Greenaway

Hidden Eyes LLC

250-1,000+ Employees

Always very helpful

“The staff are always very helpful and I already ask my other daughter in Virginia to use your services.”

Christina Karogiannis

Angela Karogiannis DMD

1-9 Employees

Paychex has been very helpful for running my business.

“The system is easy to use, but when there are problems the customer support is top-notch.”

Shaun Moore

SP Moore Appraisal PLLC

1-9 Employees

My Paychex company representative

“My knowledgeable & accessible company Paychex representatives are the reason that I am still a customer for more than 2 decades. 2 decades.”

Cherie S.

Ohio Dental Associates Brian C Stickel DDS LLC

50-249 Employees

Specialist assigned are very responsive.

“Our Client Advocate has been great to work with. Whenever I have needed clarification or assistance on something and not sure who to contact, she has stepped in and put me in touch with the right person. She is very good at checking in on a regular basis. Our client advocate is GREAT.”

Anonymous

Assurance Resources Inc

10-49 Employees

Paychex makes payroll easy

“Since my wife and I are getting older, we decided that we needed a payroll service to pay our 7 employees, in case one or both of us got impaired. They send a reminder email the day that the payroll data is due. They handle all the calculations, and the direct deposit for the employees plus file and pay the Federal quarterly payroll tax returns, the quarterly state unemployment tax return, as well”

Denny Klein, CFO 3 Kids, Inc

3 Kids Inc

1-9 Employees

No worries every pay cycle

“Using Paychex is seamless, there are many options to make payroll processing customizable and easy, with only a few clicks to process payroll.”

Steven Measurement Limited Inc

Measurement Limited Inc

1-9 Employees

Trusted Reviews From Your Peers

“I can log in anywhere and access the info I need. Answers to questions are easy to find and understandable. The cost is truly reasonable. The support staff has been really accessible and easy to work with.”

Deb K., Small-Business (50 or fewer emp.)
01/13/2025

“Paychex is super easy to use. We integrated a lot of the modules and it has been a true time-saver!”

Brittany H., Small-Business (50 or fewer emp.)
11/11/2024

“My small business has been a Paychex client ever since opening up our Maine operation in 2005, and choosing them as our payroll provider has been one of my best business decisions. Not only do they empower their phone staff to do whatever is required to solve a customer's issues, they choose people who are consistently helpful, patient, knowledgeable and competent. In one word, what is best about Paychex is their staff.”

Mark A., Small-Business (50 or fewer emp.)
10/29/2024

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