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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Paychex has be recognized by G2 for our payroll and HR solutions

Why Customers Love Paychex

Exceeds Expectations
“What I like best about working with Paychex is the unwavering commitment to customer satisfaction. They listen to our needs, communicate proactively, and ensure every detail aligns with our goals. Their team goes above and beyond to deliver results, and I always feel like a valued partner rather than just a client.”
Rori A-Charleston
ARAA HOME CARE LLC
10-49 Employees
One Phone Call And Everything's Done
“I wish I had more people in my life.That worked this hard and is diligent as the gentleman that handles my account”
KARL DANIEL GEIGER
Dannys Towing Inc
1-9 Employees
Everything
“Have been with Paychex for many years and they are wonderful and very easy to reach and speak to.”
Michele Edwards
Suite 103 Aesthetics LLC
1-9 Employees
Efficient Operations
“The experience of working w the staff at paychex to setup our company payroll and reports were efficient and without issues..easy transition from our other payroll processing company”
Anonymous
NEW LIFE PHARMA
10-49 Employees
The Ease Of Using Paychex Flex And The People Who Help Me On Questions
“Every aspect of the Paychex services we use for the business are streamlined and helpful”
Karen Scott Haggas
160 Linden Oaks LLC
1-9 Employees
Easiest Payroll Ever
“Paychex gives me the option of adding multiple pay periods for each client, with the ability to name them so it's not confusing. They send reminders when it's time to submit, so we are never late with payroll. There's no easier way to process payroll than to go with Paychex!”
Karen F., Account Manager/Bookkeeper
INDUSTRIOUS BLIND INC
1-9 Employees
Quick Access And Response When Needed
“Not having to worry about Payroll frees up management's time to focus on the goals of the business.”
Anonymous
VALERAY REAL ESTATE CO
1-9 Employees
Helpful, Knowledgeable And Friendly
“It's very easy to get a message to my representative and the response time is always quick and easy to understand.”
Anna
CarNation Financial Services LLC
1-9 Employees
Easy And Inexpensive
“I have the email of my advisor and all it takes to get answers and make changes is one email”
Anonymous
Hopedale Methodist Church
1-9 Employees
Great Personal Service
“I like the fact that I can call my rep with any questions and she either knows the answer or will find the answer and get back with me. The payroll process is very quick and easy.”
Anonymous
Urban Oasis Inc
50-249 Employees
Our Rep Makes Fixing My Mistakes Easy
“Paychex is responsive and the account management team is very helpful.”
Bobette Poussart
Augustine Financial Services Inc LLC
Wonderful Experience
“Paychex is one of the most intuitive payroll systems I've used (and I've used a lot). If an issue does arise (usually operator error on my end), I am able to get it taken care of immediately. If my dedicated account rep is unavailable, there is always someone else that is able to take the call. I've never had an issue that was not able to be resolved on the spot. Great organization!”
Christine Raynor, Practice Administrator, PA Pain & Spine Institute
Highpoint Pain & Rehabilitation Physicians PC
10-49 Employees

Trusted Reviews From Your Peers

“Paychex had very helpful webinars/topics that applies to every business and industry. Would recommend any business to sign up, even though you may process payroll through a different platform. Some companies only allow their clients to watch or view videos or webinars, but it's great that Paychex is willing to help everyone gain more knowledge.”

Full StarFull StarFull StarFull Star

Manager in Finance and Accounting, Consumer Services Company, 51-200 employees
10/22/2025

Review provided by Trust Radius

“Our organization uses Paychex to manage payroll, HR, benefits administration, and timekeeping. It serves as our primary system for processing employee pay, tracking hours worked, handling tax filings, and maintaining compliance with federal and state regulations. Our employees also use it for self-service, allowing staff to access pay stubs, W-2s, and benefits information directly through the portal.”

Full StarFull StarFull StarFull Star

Manager in Human Resources, Computer Software Company, 201-500 employees
10/22/2025

Review provided by Trust Radius

“Paychex is the service that we use in order to pay our employees. It creates paystubs and issues payment. It also generates end-of-year tax forms for employees. Overall, it is a payment hub for our company.”

Full StarFull StarFull StarFull StarFull Star

Analyst in Research and Development, Financial Services Company, 11-50 employees
10/21/2025

Review provided by Trust Radius

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits