Interior Plant Scapes Gets on Solid Ground With Compliance and HR Issues
As Interior Plant Scapes moves into its fifth decade, the business continues to make deliberate moves to formalize operations and reduce operational risk while holding steadfast to its people‑first culture.
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Client
Janine DeChristopher
Company
Interior Plant Scapes
Employees
Industry
Horticultural Services, Retail
Locations
Fort Myers, Florida
Solutions
"Before, I would sit and do the hours by hand. We then went to more corporate structure — having a more professional provider [like Paychex] was really where that started.”
– Janine DeChristopher, General Manager
Challenge
Interior Plant Scapes faced two significant challenges that changed its approach to business; their small payroll vendor ghosted them during a pay cycle and were unreachable by phone and email. Then, a hurricane destroyed the company’s paper records. Leadership realized the setup they worked under created vulnerabilities for their data, including exposing employee info while leaving much of it inaccessible and unsupported.
How Paychex Helped
With guidance from their dedicated HR Business Partner and the PEO team, Interior Plant Scapes revamped its performance review process, augmented employee training, formalized its documentation, and saved thousands on workers’ comp insurance. From automated onboarding and digital Form I-9s integrated with E-Verify to on-demand pay through PayActiv that is used by almost half the hourly staff, Paychex helped the company build trust while supporting retention, strengthen its foundation with compliance, reduce its risk, and enhance the people-centered culture the owners long envisioned.
Success Strategy
Janine DeChristopher started with the documentation, going fully digital and ridding herself of the stacks of paperwork. By automating payroll and integrating that with paid time off accrual, onboarding, electronic document signing, and E-Verify through Paychex, Interior Plant Scapes eliminated the burden of manual administration. This move saved DeChristopher almost nine administrative hours per employee and solidified its compliance. HR help from Paychex also helped:
- Structure compliant hiring practices
- Develop performance improvement plans
A dedicated safety representative conducted on-site OSHA reviews to help the company with compliance and to protect the business and its employees.
"I really feel like (Paychex’s) Mariah and Denise are part of our team. I love to celebrate wins with them — it's a team effort, and it's really those people that have made me a fan of Paychex."
– Janine DeChristopher, General Manager
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