Client Testimonials

“Our HR business partner has pretty much been our HR manager for a very long time. The biggest take away for me is just the one-on-one help that they provide, whereas, with other services, you could be calling, and they don’t have a dedicated rep."

“Paychex has this great feature: same-day processing. When I have these emergencies I may process the payroll on Friday, … it could be Friday 2 o’clock in the afternoon, and because I have on-demand payment, these employees get paid right away. And that is a lifesaver for us.”

"It has been a life-changing opportunity for me. It was the first time in 20 years that employees for FreeFlight Systems actually experienced electronic enrollment, and it was incredibly seamless for our team."

Paychex helps us with so many services. My HR Business Partner has been super helpful with situations I’ve never had to deal with before, so it really helped guide us to make educated decisions based on our own culture and organization.”

— Jason Eller, HR Manager,

“Once you start making sure the profitability is there, then you can focus on [the fact] that it’s not always about the bottom line. It’s about doing the best we can for … employees and customers.”

"The daily time that I don’t spend on (payroll) … it really changes my daily routine. It allows me to make phone calls, answer emails, talk with general contractors and talk with my franchise (personnel). Having the ability to do that streamlines both processes."

“The tastes and preferences … of our employees is a moving goalpost. As we bring on new talent, Paychex is doing a comprehensive review of our benefits plans and is also working with us to create new benefits that we don’t even offer today … to ensure we really are an employer of choice.”

"It makes it difficult to scale off a paper-based business, so we recognized that we really needed to become a digital business …. One of the big driving forces (to switch providers) was that we felt Paychex was going to have … a more robust system."

“When we looked at Paychex, we wanted to look at a system that not only encompasses what we needed but where we wanted to go.”

"Paychex gives us things that we couldn't do on our own — integration, wonderful customer service, responsiveness, and the ability for our employees to see things for themselves in a real-time basis.”